Don't repeat our stupidity

Written: 7 july 2011
Travel time: 18 — 28 june 2011
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 3.0
Cleanliness: 3.0
Food: 3.0
Amenities: 3.0
I rested with my sister in this hotel from June 18 - June 28.2011. And this is the first hotel about which I decided to write a review so that people do not repeat our mistake and NEVER go to this terrible hotel, however, as in all hotels of the chain H. TOP (we were in the hotel of the same chain in Kaleila for 2 days).
The hotel stinks so much that it is impossible to breathe. And everywhere. In the corridors - dust (probably from old vacuum cleaners), in the dining room - some sour food, in the rooms - mold. The hallway has a carpet with frayed edges.
Once in the room, we were shocked - the curtains were really moldy, the blankets and bedspreads were all dirty, so it was scary to even touch them. Furniture is old and falling apart. When I threw back the sheet, there was some kind of bug (something like a wood lice). There is no ventilation in the bathroom, the faucets work halfway, it is almost impossible to regulate the water temperature, the bathtub itself is falling apart and in some places puttied.

We thought that we were so unlucky with the number, but on the day of departure we extended the room and they gave us another one, exactly the same.
Elevators work as God sends. It is impossible to understand where he is going and where he will arrive. Calling is also not the first time.
The staff is lazy and doesn't really explain anything. Everything has to be figured out by ourselves and very actively.
Even in this network, a completely debility system - instead of an all icnlusive bracelet, they issue cards with a photo that you need to carry with you all the time and present on demand. Drinks can only be taken with her and only one drink in one hand at a time. And the line to the bartender needs to be long, especially at dinner and lunch.
The food is so-so, there were several delicious meat dishes. Fish - pangasius, cooked well, rarely mussels - not tasty. Fruits - unripe pineapples, peaches, tasteless watermelons, bananas and apples - nothing. I won’t say anything about breakfast, because there is simply nothing to eat.
Internet only at the reception for 10 euros 10 minutes, slows down terribly.
The only plus is that the hotel is on the beach and that the train runs close, which takes 1 hour to Barcelona.
I'm not picky and I think that you only need to sleep in a room, but it's scary to sleep in these hotels.
This is by no means a 4 star hotel, 2 stars at most.
And Santa Susanna herself is very personal.
Translated automatically from Russian. View original