Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
1.0
Cleanliness:
5.0
Food:
1.0
Amenities:
1.0
We returned yesterday. From the good - only the sea (there are so many about it in the reviews) and the feeling of complete loneliness (more than 15 people were not in the hotel). And now about the rest of the "joys". In the form of "gratitude" to the tour operator Pegas tourist: "Dear Pegas Tourist! Literally today we returned from the tour you proposed to the hotel in Taba Helnan Taba (the former Salah El-Din hotel). We purchased a tour for 11 nights, an all-inclusive package. We were told that All Inclusive is from 11:00 to 23:00.
Includes: breakfast, lunch, dinner - buffet; snacks throughout the day in the hotel bars, local alcoholic and non-alcoholic drinks.
Bars and restaurants: main restaurant; lobby bar (24 hours), pool bar (24 hours), disco bar (22:00-02:00).
So, we were misled, literally - DECEIVED! Buffet was only sometimes!! ! ! ! As a rule, meals were served for each person for lunch (one choice of fish or chicken, rice (daily, three times a day!!! ! ). There is no lobby bar at all!!!!
The pool bar, which is supposed to be open 24 hours a day, supposedly opened at 10:00. In fact, it didn’t open before 11:00 a. m. , then the bartender left his workplace at 12:00 p. m. , but by 13:00 coca-cola was over, and only a hazy cocktail, sugary sweet called “mojito” remained from the drinks. We tried to tell the representative of Pegasus about this at the first and only meeting with him, but we received an answer from him that he should be contacted ONLY for additional excursions, there is nothing to touch him on other issues.
If we asked the waiter to bring a cola for dinner, he looked at us as if we were tearing him away from various important matters. And I had to wait for this Coca-Cola for about forty minutes (it can be seen that they didn’t have time to ask for more). At the same time, ice was put into the glass to the very top and then a few drops of Coca-Cola were dripped. There was no mention of other drinks.
Our compatriots (by the way, they forced your representative to accept a written complaint and even made a copy of it for themselves) tried to order two rum-colas in a row - so the bartender gave a whole lecture that they had problems with alcohol, because they drink.
And the last peep is an attempt to get at least one glass of COLD beer. This request was served with a disposable glass of beer and ICE!!!! ! ! ! It is impossible to get supposedly cold beer otherwise. When we turned to the guide - he said that we are all the time, he asked the hotel staff and they said. that this can not be!!! ! ! ! That is, they also called us liars.
The food is a total nightmare! ! ! For 12 days, there was a watermelon once, twice - they handed out a tiny branch of grapes and three times - there was a melon. For breakfast, only once or twice there were chopped sausages, and so - only eggs or scrambled eggs from them with RICE. For lunch - also rice, three times - there were pasta, for dinner - rice again.
From vegetables - sometimes tomatoes and cucumbers, and so - mostly to choose from - either cucumbers or tomatoes. At the same time, EVERY evening, separate tables were laid in the hotel, where the staff and some other unknown personalities celebrated Ramadan for at least an hour (apparently, due to the products saved on tourists).
And the disco - it was generally "super" ! ! ! ! Once, when we came to dinner, the waiters began to forbid us to sit at the tables in the restaurant and push us straight out into the street, saying that you will have dinner there today. It was very hot and windy outside, so we stayed in the restaurant with a scandal, citing that it was cool from the air conditioner. Then the waiter DEMONSTRATELY turned off the air conditioner. When we went outside, they put a music player there and the waiters began to FORCE all the vacationers to dance!!! ! ! ! Like, get up and dance, today is dance day. Are we clowns?
In general, thank you for spoiling the rest and the boorish behavior of your representative, we will "recommend" you to as many people as possible! "
You need to go to this hotel if you need to stop drinking or eating, or if your relatives have problems with this... .
Includes: breakfast, lunch, dinner - buffet; snacks throughout the day in the hotel bars, local alcoholic and non-alcoholic drinks.
Bars and restaurants: main restaurant; lobby bar (24 hours), pool bar (24 hours), disco bar (22:00-02:00).
So, we were misled, literally - DECEIVED! Buffet was only sometimes!! ! ! ! As a rule, meals were served for each person for lunch (one choice of fish or chicken, rice (daily, three times a day!!! ! ). There is no lobby bar at all!!!!
The pool bar, which is supposed to be open 24 hours a day, supposedly opened at 10:00. In fact, it didn’t open before 11:00 a. m. , then the bartender left his workplace at 12:00 p. m. , but by 13:00 coca-cola was over, and only a hazy cocktail, sugary sweet called “mojito” remained from the drinks. We tried to tell the representative of Pegasus about this at the first and only meeting with him, but we received an answer from him that he should be contacted ONLY for additional excursions, there is nothing to touch him on other issues.
If we asked the waiter to bring a cola for dinner, he looked at us as if we were tearing him away from various important matters. And I had to wait for this Coca-Cola for about forty minutes (it can be seen that they didn’t have time to ask for more). At the same time, ice was put into the glass to the very top and then a few drops of Coca-Cola were dripped. There was no mention of other drinks.
Our compatriots (by the way, they forced your representative to accept a written complaint and even made a copy of it for themselves) tried to order two rum-colas in a row - so the bartender gave a whole lecture that they had problems with alcohol, because they drink.
And the last peep is an attempt to get at least one glass of COLD beer. This request was served with a disposable glass of beer and ICE!!!! ! ! ! It is impossible to get supposedly cold beer otherwise. When we turned to the guide - he said that we are all the time, he asked the hotel staff and they said. that this can not be!!! ! ! ! That is, they also called us liars.
The food is a total nightmare! ! ! For 12 days, there was a watermelon once, twice - they handed out a tiny branch of grapes and three times - there was a melon. For breakfast, only once or twice there were chopped sausages, and so - only eggs or scrambled eggs from them with RICE. For lunch - also rice, three times - there were pasta, for dinner - rice again.
From vegetables - sometimes tomatoes and cucumbers, and so - mostly to choose from - either cucumbers or tomatoes. At the same time, EVERY evening, separate tables were laid in the hotel, where the staff and some other unknown personalities celebrated Ramadan for at least an hour (apparently, due to the products saved on tourists).
And the disco - it was generally "super" ! ! ! ! Once, when we came to dinner, the waiters began to forbid us to sit at the tables in the restaurant and push us straight out into the street, saying that you will have dinner there today. It was very hot and windy outside, so we stayed in the restaurant with a scandal, citing that it was cool from the air conditioner. Then the waiter DEMONSTRATELY turned off the air conditioner. When we went outside, they put a music player there and the waiters began to FORCE all the vacationers to dance!!! ! ! ! Like, get up and dance, today is dance day. Are we clowns?
In general, thank you for spoiling the rest and the boorish behavior of your representative, we will "recommend" you to as many people as possible! "
You need to go to this hotel if you need to stop drinking or eating, or if your relatives have problems with this... .
Translated automatically from Russian. View original
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