Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
6.0
Cleanliness:
6.0
Food:
3.0
Amenities:
6.0
We rested in this hotel from August 11 to August 18.2019 with my wife and child 2.8 years old.
The complex is located in the Safaga area, the road from Hurghada Airport took a little less than an hour, along the way they brought more people to two hotels.
Arrived early, arrived at the hotel at dawn, around 5 am. When asked about the possibility of early check-in, the porter replied that this was excluded, even for an extra charge, wait for 14-00. They put on the bracelets at 10-30, that is, we missed breakfast. Despite the fact that some of the guests were evicted before our eyes in the morning, they were in no hurry to give us rooms. Only closer to 13-00, the porter who had already changed by name, if I'm not mistaken, Hossan gave us a key with the words "this is a standard room, see what you don't like there - then call, we'll look for another one for extra money. "
We got number 339, on the third floor - a view of the roof of the lobby and the sea. The latch is broken from the inside, one of the bedspreads on the bed is burnt by a cigarette, the beds are separate, although we had a double bed in the reservation. Although I note that the area of the room is large. He's just tired, he needs repairs and new furniture. The air conditioner was fine.
Another option - was on the 4th floor in the left wing of the building (if you look towards the sea) - windows - to one of the pools, the sea and a neighboring hotel of the same network. And we might have agreed to extort the porter in the form of a $ 40 surcharge to him in your pocket, if that room did not have a persistent smell of dampness, rotting. So, we stayed in the originally proposed room 339.
Infrastructure: it is clear that once it was a richly built hotel. Lobby with a stained-glass window in the entire ceiling, many pools - including children's ones. restaurants and bars. I did not like the smell of tobacco in the lobby - from the 24-hour bar it smells of cigarettes, and people often smoke in the lobby itself. Trestle beds on the beach - wooden, well-worn, on them - such pillows made of leatherette. comfortable, but they are old and often torn.
Beach towels - most of them are old, need to be replaced, but there are also quite fresh ones. Immediately podstakzka - on the right, behind the "SPA center" - there is a mini-water park of a neighboring hotel of the same chain, you can go there for free to ride the slides, and there is a paddling pool for children. Unexpectedly, the elevators turned out to be a problem - they are old, with broken floor indicators, in a week I personally saw how they were repaired three times in the middle of the day, often I had to run up the stairs, because. the elevators didn't work.
Children's animation - we sometimes went only to the mini-disco at 20-30 in the evening. The animators are trying, but the program is hackneyed and very busy. In addition, right behind the amphitheater, where the disco sewer passes, sometimes it was simply covered with the smell of sewage. there is also a playground nearby - it's just old, it needs to be changed. There are foot washers at the exit from the beach, but they are often clogged.
Sea: the sea, in principle, was the decisive factor why we chose this hotel after all. It starts right from the pools and pool bar. Epschany beach, the bottom - mostly too. In this place, there is a natural shallow - even with a small child, you can go 150-200 meters into the sea, shallow. Further there is a sandy beam, where at low tide there is generally ankle-deep water, and already behind it the depth begins, and there are even several half-dead coral islands at the bottom. In general, it is safe to play with children in the sea, and swim to see fish, corals, jellyfish. They say sometimes a turtle comes, but we didn't see it. We saw clown fish, scorpion lionfish (poisonous, do not touch), guitar stingray, sea urchins at a depth
Food: and if you get used to slightly outdated interiors, then here's the food - overshadowed the trip. The choice is not so great (compare with other trips to Egypt), they cooked beef and chicken normally. The rest is conditionally cooked, but most often tasteless. Even potatoes managed to be undercooked. There was a good grill menu, but it is about once every 3 days. Fruit evening was caught twice - 4 pieces of watermelon for the first time and the same amount of melon for the second.
The breakfasts were especially poor, except for eggs / omelettes and pancakes there is nothing special. And then, when the queue is long, the guy took out a tray with pre-fried cold pancakes, rubbery and tasteless. Falafel, which I fell in love with in Egypt, in Sharm, was inedible here. In addition, the power mode itself is built in such a way that it looks more like not AI, but FB. The power supply is not interceptive, but parallel. From the end of breakfast to breakfast from 7 to 10 am, lunch from 13 to 15, dinner from 19 to 22.
During the day there is a snack bar by the pool, but it does not intercept hungry tourists between breakfast, lunch and dinner. Snacks in it - exactly at the same time as the ober in the main restaurant.
There is no drinking water in the rooms, we bought it ourselves. Since there is almost no desert around the hotel, there are practically no shops, drinking water had to be taken from one of the shops in the lobby - 1 dollar or 20 Egyptian pounds for one and a half liters of water.
Cleaning:
There is cleaning in the rooms, the staff was friendly, a couple of times they left them a dollar or two for tea, but they stopped, because for this money they, of course, made the beds and twisted swans out of blankets once! , But towels, despite the request, for three there they gave two large ones and two for legs and changed them only once in a week, partially - only large ones. There were toiletries in the bathroom. Since the entrance to our rooms is from an open gallery overlooking the desert, mountains and sunset, there are a lot of geckos crawling in this gallery in the evenings, such small lizards, a couple climbed into the room.
Guests:
The hotel has a lot of people from Germany, the Czech Republic, Poland, Ukraine, enough local Arabs and met a few - from Russia.
SUMMARY: The hotel is clearly not 5 *, as it is offered by many tour operators, rather a weak 4. The hotel needs renovation and better food. It is worth going here if there is a good price and if you need a shallow sea with a sandy bottom and a convenient entry.
The complex is located in the Safaga area, the road from Hurghada Airport took a little less than an hour, along the way they brought more people to two hotels.
Arrived early, arrived at the hotel at dawn, around 5 am. When asked about the possibility of early check-in, the porter replied that this was excluded, even for an extra charge, wait for 14-00. They put on the bracelets at 10-30, that is, we missed breakfast. Despite the fact that some of the guests were evicted before our eyes in the morning, they were in no hurry to give us rooms. Only closer to 13-00, the porter who had already changed by name, if I'm not mistaken, Hossan gave us a key with the words "this is a standard room, see what you don't like there - then call, we'll look for another one for extra money. "
We got number 339, on the third floor - a view of the roof of the lobby and the sea. The latch is broken from the inside, one of the bedspreads on the bed is burnt by a cigarette, the beds are separate, although we had a double bed in the reservation. Although I note that the area of the room is large. He's just tired, he needs repairs and new furniture. The air conditioner was fine.
Another option - was on the 4th floor in the left wing of the building (if you look towards the sea) - windows - to one of the pools, the sea and a neighboring hotel of the same network. And we might have agreed to extort the porter in the form of a $ 40 surcharge to him in your pocket, if that room did not have a persistent smell of dampness, rotting. So, we stayed in the originally proposed room 339.
Infrastructure: it is clear that once it was a richly built hotel. Lobby with a stained-glass window in the entire ceiling, many pools - including children's ones. restaurants and bars. I did not like the smell of tobacco in the lobby - from the 24-hour bar it smells of cigarettes, and people often smoke in the lobby itself. Trestle beds on the beach - wooden, well-worn, on them - such pillows made of leatherette. comfortable, but they are old and often torn.
Beach towels - most of them are old, need to be replaced, but there are also quite fresh ones. Immediately podstakzka - on the right, behind the "SPA center" - there is a mini-water park of a neighboring hotel of the same chain, you can go there for free to ride the slides, and there is a paddling pool for children. Unexpectedly, the elevators turned out to be a problem - they are old, with broken floor indicators, in a week I personally saw how they were repaired three times in the middle of the day, often I had to run up the stairs, because. the elevators didn't work.
Children's animation - we sometimes went only to the mini-disco at 20-30 in the evening. The animators are trying, but the program is hackneyed and very busy. In addition, right behind the amphitheater, where the disco sewer passes, sometimes it was simply covered with the smell of sewage. there is also a playground nearby - it's just old, it needs to be changed. There are foot washers at the exit from the beach, but they are often clogged.
Sea: the sea, in principle, was the decisive factor why we chose this hotel after all. It starts right from the pools and pool bar. Epschany beach, the bottom - mostly too. In this place, there is a natural shallow - even with a small child, you can go 150-200 meters into the sea, shallow. Further there is a sandy beam, where at low tide there is generally ankle-deep water, and already behind it the depth begins, and there are even several half-dead coral islands at the bottom. In general, it is safe to play with children in the sea, and swim to see fish, corals, jellyfish. They say sometimes a turtle comes, but we didn't see it. We saw clown fish, scorpion lionfish (poisonous, do not touch), guitar stingray, sea urchins at a depth
Food: and if you get used to slightly outdated interiors, then here's the food - overshadowed the trip. The choice is not so great (compare with other trips to Egypt), they cooked beef and chicken normally. The rest is conditionally cooked, but most often tasteless. Even potatoes managed to be undercooked. There was a good grill menu, but it is about once every 3 days. Fruit evening was caught twice - 4 pieces of watermelon for the first time and the same amount of melon for the second.
The breakfasts were especially poor, except for eggs / omelettes and pancakes there is nothing special. And then, when the queue is long, the guy took out a tray with pre-fried cold pancakes, rubbery and tasteless. Falafel, which I fell in love with in Egypt, in Sharm, was inedible here. In addition, the power mode itself is built in such a way that it looks more like not AI, but FB. The power supply is not interceptive, but parallel. From the end of breakfast to breakfast from 7 to 10 am, lunch from 13 to 15, dinner from 19 to 22.
During the day there is a snack bar by the pool, but it does not intercept hungry tourists between breakfast, lunch and dinner. Snacks in it - exactly at the same time as the ober in the main restaurant.
There is no drinking water in the rooms, we bought it ourselves. Since there is almost no desert around the hotel, there are practically no shops, drinking water had to be taken from one of the shops in the lobby - 1 dollar or 20 Egyptian pounds for one and a half liters of water.
Cleaning:
There is cleaning in the rooms, the staff was friendly, a couple of times they left them a dollar or two for tea, but they stopped, because for this money they, of course, made the beds and twisted swans out of blankets once! , But towels, despite the request, for three there they gave two large ones and two for legs and changed them only once in a week, partially - only large ones. There were toiletries in the bathroom. Since the entrance to our rooms is from an open gallery overlooking the desert, mountains and sunset, there are a lot of geckos crawling in this gallery in the evenings, such small lizards, a couple climbed into the room.
Guests:
The hotel has a lot of people from Germany, the Czech Republic, Poland, Ukraine, enough local Arabs and met a few - from Russia.
SUMMARY: The hotel is clearly not 5 *, as it is offered by many tour operators, rather a weak 4. The hotel needs renovation and better food. It is worth going here if there is a good price and if you need a shallow sea with a sandy bottom and a convenient entry.
Translated automatically from Russian. View original
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