Terrible hotel!

Written: 4 july 2021
Travel time: 24 june — 1 july 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 4.0
Cleanliness: 2.0
Food: 4.0
Amenities: 2.0
I traveled by myself with a 3 year old child. We arrived at the hotel at 6 o'clock in the morning, they did not give bracelets, they said they would give us after breakfast (at 10:00), we were not supposed to have breakfast. The room will be given only at 15:00 (as a result, they settled only at 16:00), until that time, do whatever you want! I understand everything, the rules and all that, but you can’t even give out dry rations, THIS IS A SCAM! A small child is also not an indicator! So get ready and take food and water from home!
NUTRITION:
If you didn’t come to the opening of the restaurant, then you have to stand in line for food from 15-40 minutes and it’s not a fact that then you will find a place in the restaurant (lunch and dinner in 2 restaurants and they are packed). The food itself is very amateur, although sometimes it was tasty. BREAKFAST - very poor! The most edible are pancakes (always half raw), scrambled eggs (undercooked), cereal and some pastries. Everything else is terrible! Cutting plastic and powder. From eggs only chatterbox. Coffee - slop, tea - good. SECOND BREAKFAST is rolls on the beach, those that you did not eat in the dining room and EVERYTHING!

LUNCH - 1-2 types of meat: veal goulash with potatoes or eggplant (more vegetables than meat and super tough meat), chicken (super dried); garnish: potatoes, 2 types of rice, pasta (sometimes edible, sometimes salty and sour. Potatoes are raw in pieces, mashed potatoes are with peel). Salads, vegetables. Fruits are always the same - melon, dates, orange (in the morning, it still happened, they cut apples).
SECOND LUNCH: it's french fries and pizza (a pancake in which smelly sausage and pepper), they are given out strictly in portions!
Children who asked for supplements were chased with the words "That's it, shoo! ". BUT there was always an additive for the local population!
There was also powdered ice cream.
DINNER: dried grill and the same meat as for lunch. The fish in batter is delicious, on the grill G... VNO! Sweet table: very poor and not always tasty. Only 5 types of biscuit, the most edible is cottage cheese. Everything else is exactly the same as for lunch.
And now WARNING! If you think that you are being given as much food as you want, then NO! EVERYTHING IS STRICTLY OPTIONAL! At your request, they will put a vegetable (1) or gravy instead of meat, and then ignore! Garnish put as much as you want. I took 3 plates (2 for myself and 1 for the child) and only then I was full. You can go for a supplement, but you have to stand in line for 15-. . . minutes.
BE VERY CAREFUL WITH CHILDREN IN THE AQUAPARK! There are the dirtiest pools, as local children urinate there (and not only). My child accidentally took a sip of water from there and literally an hour later it began to vomit. I had to go to the hospital and do a drip, because I couldn’t cope on my own. So far, the drip has revealed intestinal information and the child has been treated for the last 4 days of the holiday. Before that, there were many times in different water parks, but this is the first time! The most interesting thing is that all the staff know that the pools are very dirty and only when the child was poisoned I was told that it is better not to swim with him anywhere, only in the sea (which, in fact, does not exist).

Check-out from the room exactly at 12:00 (we had a bus at 14:20). To all my requests and pleas to leave the child in the room until 14:00, since he had not fully recovered and was still weak, and at that time there was also the arrival and departure of tourists and there was no place at the reception AT ALL! People were sitting on tables. I was flat out denied!
So far, I sat at the reception and waited for the bus, for 15 minutes. before lunch, a hotel employee came up and cut off the bracelet, saying that lunch was not allowed for me or the child! As well as dry rations. Knowing that this could be the case, since the hotel is POOR, I signed up for food in advance. When our guide arrived, he said, "Take your own luggage and go to the bus. " At the request for help, since there was still heavy hand luggage + a child, he said in a higher tone "SAMA! ".
So that you can appreciate all the HORRIBLE of the hotel, then ask at the reception to give you a pen to the airport, as yours is over or lost (as was my case), to which the answer was "I only have one pen. "
In Egypt, not the first time, there is something to compare. Prior to that, they were mostly in 4 * and there was never such a HORRIBLE and SHIT attitude.
By the way, if you need the sea, then this is not here. Here the sea is knee-deep, at low tide ankle-deep. The pier is unfinished. There is no RIF at all! Not a bad reef is in Albatross, but the beholder may not let you in there or for a fee (we gave chocolate). Walk to the coral about 2 kilometers (better in the afternoon).
Be prepared that the hotel itself is shabby and old + 90% of vacationers are locals.
I will never come back to this hotel and definitely won't recommend it!
Translated automatically from Russian. View original