Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
6.0
Cleanliness:
6.0
Food:
4.0
Amenities:
7.0
We were in July 2019, from 11 to 25. This is my 8th visit to Egypt, there is something to compare with.
I want to note right away that this is of course not a hotel problem, but they could put pressure on partners. Host - Flash tour. It is something. The office of snickering, brutalized guides. I have never seen such rudeness in 15 years. Even on the way to the hotel, the meeting guide began to beg for a tip, describing how he would ask for us and all that. Nifiga didn't do it, grunted two words at the reception and dumped. The hotel guide is generally a boor and a pig. Came to the meeting to give documents. This "phenomenon" said that it does not accept representatives, go lead the rest, across half the territory. Naughty. I just left. This is not the first time I have been in Egypt to listen to their stories about insurance, excursions and more. Three hotels, three receptions, departure information in only one. These "professionals" do not even bother to bring a piece of paper about the departure to the corresponding hotel. Go look for yourself.
Now about the hotel:
In short - not a bad stable middle peasant, more suitable for families with children 2-12 years old.
Check in:
We arrived very early, at 6 am we were already at the hotel. We pushed around at the reception, in Gardena it is very small, it makes sense to go to Life nearby. An attempt to speed up the check-in for money was unsuccessful, apparently the receptionists on duty do not decide this. But they gave me a card for towels, gave me a drink at the bar. They offered to go to breakfast, but somehow we did not dare. Up to 10 lay around the pool. Then came the "senior" and for a surcharge settled ahead of schedule. They just fell off their feet. Yes, worldwide check-in from 14. There are no questions. But then the "predatory" essence of the hotel begins to implicitly protrude. Even in June, in Paris, we were settled early, free of charge, as soon as the room was free. There were only 11 rooms in the hotel. In Egypt, before, if there are free rooms, they settled without delay. Here - either give money or wait 14. Yes, the Arabs settled even those who arrived at 3 in the morning, I don’t know, maybe they have booked since yesterday, although I doubt it very much.
Number:
They took families. It differs from the suite by 8 m2, but there are double sofas in the living room, we have "undersleep". If the height is from 1.7 m, it will not be very convenient. In addition - in the middle of the bed "canyon" - the junction of the back and seat. In general, the furniture is not the first freshness, but it does not fall apart, you can live. Some spots, some chips. Chipped tiles in the bathroom. Although the room is designed for a family, but only two, two cups, two glasses. Well at least there was an extra pillow and towels added. Cleaning is traditional for Egypt. Don't look under the bed. The guy tried, cleaned quickly. In general, the bellhops are very pleasant in communication, responsive. What is missing - quickly bring.
Air conditioning - there are two of them in the room, but both are noisy, rattling. Even at the lowest speed it is quite audible. Some kind of semi-industrial, crookedly built into the false ceiling. Serviced a long time, the grates are visible dust.
Territory:
Everything here is on a level, green, trimmed, elegant. Constantly someone is doing something, cutting, dyeing, straightening. 3 hotels on the same territory - there is where to walk. One problem - FLY. This is a piper. Something they drive with a smoke machine, something they sprayed, but it will not work to lie quietly by the pool, the sea. Usually the territory is littered with fly traps - I didn’t see any here. Intrusive, as before traders in the market. Very pestered.
Swimming pools, water park:
There were no problems with the place, all the traditional service is present, but something is always missing. Either beer, then cola, then glasses, then the bartender. The lifeguards are very attentive, several people on each pool, not for furniture. Here is a plus. On the hills, too, they are in abundance. In general, the level of security.
In the water park - there is expanse for children. Children's generally excellent, for adults a little weaker. Part of slides for descent on inflatable circles, part on rugs. Just enough, the queues are minimal. But they pick up pretty quickly. The ones on the rugs are not for big people. On several slides there are drops at the junctions - you can earn an injury. In general, do not expose your elbows, legs too much.
Sea:
This was a complete disappointment for me. Shallow water for children - yes, it is convenient, but without slippers it is better not to meddle. There are enough sun loungers, the beach is large, there are two bars. On deep water - sentry. 3 hotels, plus more are brought from the Aqua Park Club, and there is only one pier. The swimming area is not large, it always hangs on the steps, there are a lot of people - getting in and out, especially in flippers - is troublesome. Reef for three. For those who are for the first time - it's interesting, and so - a vertical wall sharply leaving to the depth. Don't expect an underwater garden there. Very windy. Usually a red flag in the morning. We did not find a calm sea. The area is like this. In general, overseas is not here.
Nutrition:
The breakfast is good. The rest - you will not die of hunger, but you are unlikely to eat deliciously. The menu is poor. From seafood - a couple of times squid, if not successful, some kind of mix of fragments of crabs and mussels, fried fish. The grill is a pipets, especially on coals. One side will definitely be burned. Everything is tasteless. The second week is very boring. There are few fruits, in general, they do not indulge in a variety of menus. Pretty modest.
Separately, I want to note the dishes - "Roma, this is a kapets" probably 80% of the plates are chipped. The dishes are poorly washed, especially the glasses. In the "restaurant" of the garden, they do not have time to clean up normally and do not try very hard. Came early in the morning for breakfast - slippers stick to the floor.
Another moment - the last day. It's all a lot of fun here. If you arrive in the morning, lunch and dinner are not allowed. Ok accountants. And when I was on an excursion and did not have lunch - why, such fundamental ones do not return the payment? And what about those who arrive late and depart early, have the "excess" food returned? We missed two dinners, but on the day of departure for a salad, one cutlet and a spoonful of couscous, they ripped off 12 bucks. At the same time, they first announced 15, although the official price is 12. In general, "take care of your pockets. " If it were not for the upcoming 7 hours of the road, I would not have gone at all. And it was better not to twitch and have dinner at the Burger King at the airport. Maybe it would taste better there.
Yes, one more thing - authorized partners offer excursions on the territory. Cheaper than the guide, more expensive than in the city. But bargain, ask different representatives. A banal quadric is offered for 20, then they ask for 15, at the end they bargained for 13. In general, it costs 10, above the average in the city. For a yacht with two dives, they asked for 50, last year this cost 35 through a guide. In general, sleight of hand and no fraud.
Summarize. You can go. With small children, teenagers, it’s quite - they will be interested. Mid-range hotel, not run down but the management is quite greedy. For example, ice cream is only for lunch and is rather mediocre, sometimes there is popcorn in the bar, but you won’t get any chips or nuts for a drink. Wifi - only in the lobby and only when everyone is sleeping or in the dining room. Better not count on him. Some sites, services are blocked
I want to note right away that this is of course not a hotel problem, but they could put pressure on partners. Host - Flash tour. It is something. The office of snickering, brutalized guides. I have never seen such rudeness in 15 years. Even on the way to the hotel, the meeting guide began to beg for a tip, describing how he would ask for us and all that. Nifiga didn't do it, grunted two words at the reception and dumped. The hotel guide is generally a boor and a pig. Came to the meeting to give documents. This "phenomenon" said that it does not accept representatives, go lead the rest, across half the territory. Naughty. I just left. This is not the first time I have been in Egypt to listen to their stories about insurance, excursions and more. Three hotels, three receptions, departure information in only one. These "professionals" do not even bother to bring a piece of paper about the departure to the corresponding hotel. Go look for yourself.
Now about the hotel:
In short - not a bad stable middle peasant, more suitable for families with children 2-12 years old.
Check in:
We arrived very early, at 6 am we were already at the hotel. We pushed around at the reception, in Gardena it is very small, it makes sense to go to Life nearby. An attempt to speed up the check-in for money was unsuccessful, apparently the receptionists on duty do not decide this. But they gave me a card for towels, gave me a drink at the bar. They offered to go to breakfast, but somehow we did not dare. Up to 10 lay around the pool. Then came the "senior" and for a surcharge settled ahead of schedule. They just fell off their feet. Yes, worldwide check-in from 14. There are no questions. But then the "predatory" essence of the hotel begins to implicitly protrude. Even in June, in Paris, we were settled early, free of charge, as soon as the room was free. There were only 11 rooms in the hotel. In Egypt, before, if there are free rooms, they settled without delay. Here - either give money or wait 14. Yes, the Arabs settled even those who arrived at 3 in the morning, I don’t know, maybe they have booked since yesterday, although I doubt it very much.
Number:
They took families. It differs from the suite by 8 m2, but there are double sofas in the living room, we have "undersleep". If the height is from 1.7 m, it will not be very convenient. In addition - in the middle of the bed "canyon" - the junction of the back and seat. In general, the furniture is not the first freshness, but it does not fall apart, you can live. Some spots, some chips. Chipped tiles in the bathroom. Although the room is designed for a family, but only two, two cups, two glasses. Well at least there was an extra pillow and towels added. Cleaning is traditional for Egypt. Don't look under the bed. The guy tried, cleaned quickly. In general, the bellhops are very pleasant in communication, responsive. What is missing - quickly bring.
Air conditioning - there are two of them in the room, but both are noisy, rattling. Even at the lowest speed it is quite audible. Some kind of semi-industrial, crookedly built into the false ceiling. Serviced a long time, the grates are visible dust.
Territory:
Everything here is on a level, green, trimmed, elegant. Constantly someone is doing something, cutting, dyeing, straightening. 3 hotels on the same territory - there is where to walk. One problem - FLY. This is a piper. Something they drive with a smoke machine, something they sprayed, but it will not work to lie quietly by the pool, the sea. Usually the territory is littered with fly traps - I didn’t see any here. Intrusive, as before traders in the market. Very pestered.
Swimming pools, water park:
There were no problems with the place, all the traditional service is present, but something is always missing. Either beer, then cola, then glasses, then the bartender. The lifeguards are very attentive, several people on each pool, not for furniture. Here is a plus. On the hills, too, they are in abundance. In general, the level of security.
In the water park - there is expanse for children. Children's generally excellent, for adults a little weaker. Part of slides for descent on inflatable circles, part on rugs. Just enough, the queues are minimal. But they pick up pretty quickly. The ones on the rugs are not for big people. On several slides there are drops at the junctions - you can earn an injury. In general, do not expose your elbows, legs too much.
Sea:
This was a complete disappointment for me. Shallow water for children - yes, it is convenient, but without slippers it is better not to meddle. There are enough sun loungers, the beach is large, there are two bars. On deep water - sentry. 3 hotels, plus more are brought from the Aqua Park Club, and there is only one pier. The swimming area is not large, it always hangs on the steps, there are a lot of people - getting in and out, especially in flippers - is troublesome. Reef for three. For those who are for the first time - it's interesting, and so - a vertical wall sharply leaving to the depth. Don't expect an underwater garden there. Very windy. Usually a red flag in the morning. We did not find a calm sea. The area is like this. In general, overseas is not here.
Nutrition:
The breakfast is good. The rest - you will not die of hunger, but you are unlikely to eat deliciously. The menu is poor. From seafood - a couple of times squid, if not successful, some kind of mix of fragments of crabs and mussels, fried fish. The grill is a pipets, especially on coals. One side will definitely be burned. Everything is tasteless. The second week is very boring. There are few fruits, in general, they do not indulge in a variety of menus. Pretty modest.
Separately, I want to note the dishes - "Roma, this is a kapets" probably 80% of the plates are chipped. The dishes are poorly washed, especially the glasses. In the "restaurant" of the garden, they do not have time to clean up normally and do not try very hard. Came early in the morning for breakfast - slippers stick to the floor.
Another moment - the last day. It's all a lot of fun here. If you arrive in the morning, lunch and dinner are not allowed. Ok accountants. And when I was on an excursion and did not have lunch - why, such fundamental ones do not return the payment? And what about those who arrive late and depart early, have the "excess" food returned? We missed two dinners, but on the day of departure for a salad, one cutlet and a spoonful of couscous, they ripped off 12 bucks. At the same time, they first announced 15, although the official price is 12. In general, "take care of your pockets. " If it were not for the upcoming 7 hours of the road, I would not have gone at all. And it was better not to twitch and have dinner at the Burger King at the airport. Maybe it would taste better there.
Yes, one more thing - authorized partners offer excursions on the territory. Cheaper than the guide, more expensive than in the city. But bargain, ask different representatives. A banal quadric is offered for 20, then they ask for 15, at the end they bargained for 13. In general, it costs 10, above the average in the city. For a yacht with two dives, they asked for 50, last year this cost 35 through a guide. In general, sleight of hand and no fraud.
Summarize. You can go. With small children, teenagers, it’s quite - they will be interested. Mid-range hotel, not run down but the management is quite greedy. For example, ice cream is only for lunch and is rather mediocre, sometimes there is popcorn in the bar, but you won’t get any chips or nuts for a drink. Wifi - only in the lobby and only when everyone is sleeping or in the dining room. Better not count on him. Some sites, services are blocked
Translated automatically from Russian. View original
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