The hotel is trying to improve, but there are problems with the staff and safety

Written: 13 november 2019
Travel time: 28 october — 12 november 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 5.0
Cleanliness: 5.0
Food: 7.0
Amenities: 5.0
The hotel clearly pursues a policy of improvement, the staff is attentive and takes into account negative reviews on tourist sites. Pros - location, friendliness and the desire to make the rest as comfortable as possible. Cons - problems with getting water in plastic glasses, they also serve tea or coffee. Although there was also glassware.
Cons - attempts to extort money for rooms overlooking the pool, the incompetence of the security representative Ali Mohammed, ruining the last day of rest, violation of safety regulations with a threat to the health of vacationers, as water constantly leaks onto the floor from the shower, and the hairdryer hangs nearby on the wall . Wet floor generally does not encourage them to use. So there are clearly security issues.
If problems with incompetent employees are resolved, the hotel is quite suitable for a quiet family holiday.
Translated automatically from Russian. View original