The hotel was chosen on the basis of:
Quality and variety of food and drinks,
There is an aqua park and a mini club,
There is where to walk around the territory,
There is an entry into the sea from the shore for children and a short pontoon for adults,
There is a reef and a variety of fish.
The hotel met all our expectations, and I am a sophisticated tourist - this is the 10th trip to Egypt
We went 2 adults. from 1 child 8 years old.
New Year's Eve dinner for the family cost us $140. for a family.
The organization and quality of the dinner exceeded all expectations.
The check-in was late, the children's bed was not made, bathrobes, slippers and fruits were brought after a call to the reception, the children's bed was made. Everyone performed, but not quickly, in total they went to bed by 1.30 at night.
The hotel has three problems:
1) this is rotting grass closer to the edge of the hotel from the beach side, closer to the border with the Monte Carlo hotel. The stink of wild and stagnant water was all 10 days of our holiday.
2) Napkins. Why can't you put them, like in other hotels, on the staff counter with appliances, or with toothpicks? ! At the request of the staff, they give a pack, but this is not convenient! And on NG I asked three times until they brought napkins.
3) No one monitors the presence of cocoa in coffee machines. Once she told the chef, they immediately poured it, then everything was the same, cocoa was not replenished.
From the unpleasant: Anya from the children's club fed the child for 2 days with promises that she would give the prize for winning the competition. Why lie to children? "Come after dinner", Come to the mini disco" and this is on New Year's Eve, knowing that there will be no mini disco 100-500%!! ! Why promise? ! Say that there is no gift, it didn’t work out. It would be more ethical. Although, it is also an experience for a child that there are people who only make empty promises!
At the same time, the child is pleased with Anya, she is calm, cheerful and taught how to cut snowflakes. When he left, he was talking about her.
The water park is very cold, while it is in the shade after 16.00.
There was an incident in the lobby. The red wine is over - they said they will replenish it in 30 minutes. I went to the guest service and asked if they brought wine from Cairo? After 5 min. the wine was further if there was nothing (for example, a tonic on the beach), they said that the car was already lucky.
Now about the good))
The reef is better than on Ras Mohammed, there are a lot of fish, but you need to make allowances that in Egypt the reef is not the same as 10 years ago and this is a problem of the Red Sea.
The bay is windless even if the sea is windy, a very competent beach, there were always places, there are few broken sunbeds, but there are. Towels can be changed to dry during the day. You can also take a red flag there, but no one looks at it and still offer services.
The kitchen is beyond praise, there are always places in the restaurant. And soups with seafood and fish were beaten for lunch. For dinner, 5-6 types of fish, meat, crabs, seafood. So it was all the days.
Various birds live on the territory of the hotel, we fell in love with hawks. There is a big one and a small one. beautiful, but you can't get close to them.
The water park is safe for children, the slides are not fast and ride on mats.
I had a massage with Dalia. Not bad $100 for 5 massages (whole body except chest and abdomen). True, after ordering, they asked several times to confirm that the massage was good for other vacationers. It's unpleasant, it's their job, I paid, sell further without contacting customers!
I liked the diving center on the beach, we took a trip on a yacht and a dive at the hotel from Tolik with a sign Mahmud. He has the most reasonable prices.
The hotel took into account the reviews about the water and now in the restaurant and in the lobby you can take bottles of water + delivered every day in the room.
Guides from Anex are a nightmare. Continuous pressure and intimidation of tourists, who will rest with them after this ?!
Our family is satisfied with the Sunrise network. Thanks for keeping up the good work no matter what!
Quality and variety of food and drinks,
There is an aqua park and a mini club,
There is where to walk around the territory,
There is an entry into the sea from the shore for children and a short pontoon for adults,
There is a reef and a variety of fish.
The hotel met all our expectations, and I am a sophisticated tourist - this is the 10th trip to Egypt
We went 2 adults. from 1 child 8 years old.
New Year's Eve dinner for the family cost us $140. for a family.
The organization and quality of the dinner exceeded all expectations.
The check-in was late, the children's bed was not made, bathrobes, slippers and fruits were brought after a call to the reception, the children's bed was made. Everyone performed, but not quickly, in total they went to bed by 1.30 at night.
The hotel has three problems:
1) this is rotting grass closer to the edge of the hotel from the beach side, closer to the border with the Monte Carlo hotel. The stink of wild and stagnant water was all 10 days of our holiday.
2) Napkins. Why can't you put them, like in other hotels, on the staff counter with appliances, or with toothpicks? ! At the request of the staff, they give a pack, but this is not convenient! And on NG I asked three times until they brought napkins.
3) No one monitors the presence of cocoa in coffee machines. Once she told the chef, they immediately poured it, then everything was the same, cocoa was not replenished.
From the unpleasant: Anya from the children's club fed the child for 2 days with promises that she would give the prize for winning the competition. Why lie to children? "Come after dinner", Come to the mini disco" and this is on New Year's Eve, knowing that there will be no mini disco 100-500%!! ! Why promise? ! Say that there is no gift, it didn’t work out. It would be more ethical. Although, it is also an experience for a child that there are people who only make empty promises!
At the same time, the child is pleased with Anya, she is calm, cheerful and taught how to cut snowflakes. When he left, he was talking about her.
The water park is very cold, while it is in the shade after 16.00.
There was an incident in the lobby. The red wine is over - they said they will replenish it in 30 minutes. I went to the guest service and asked if they brought wine from Cairo? After 5 min. the wine was further if there was nothing (for example, a tonic on the beach), they said that the car was already lucky.
Now about the good))
The reef is better than on Ras Mohammed, there are a lot of fish, but you need to make allowances that in Egypt the reef is not the same as 10 years ago and this is a problem of the Red Sea.
The bay is windless even if the sea is windy, a very competent beach, there were always places, there are few broken sunbeds, but there are. Towels can be changed to dry during the day. You can also take a red flag there, but no one looks at it and still offer services.
The kitchen is beyond praise, there are always places in the restaurant. And soups with seafood and fish were beaten for lunch. For dinner, 5-6 types of fish, meat, crabs, seafood. So it was all the days.
Various birds live on the territory of the hotel, we fell in love with hawks. There is a big one and a small one. beautiful, but you can't get close to them.
The water park is safe for children, the slides are not fast and ride on mats.
I had a massage with Dalia. Not bad $100 for 5 massages (whole body except chest and abdomen). True, after ordering, they asked several times to confirm that the massage was good for other vacationers. It's unpleasant, it's their job, I paid, sell further without contacting customers!
I liked the diving center on the beach, we took a trip on a yacht and a dive at the hotel from Tolik with a sign Mahmud. He has the most reasonable prices.
The hotel took into account the reviews about the water and now in the restaurant and in the lobby you can take bottles of water + delivered every day in the room.
Guides from Anex are a nightmare. Continuous pressure and intimidation of tourists, who will rest with them after this ?!
Our family is satisfied with the Sunrise network. Thanks for keeping up the good work no matter what!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Excellent hotel
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- Good, but there are flaws
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