Good location in the bay, close to the sea, but dirty and not tasty!

Written: 11 december 2017
Travel time: 25 november — 2 december 2017
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 2.0
Food: 2.0
Amenities: 10.0
Rested 2 adults and 2 children (5 years old and 1 year old)
We chose a hotel in the bay (windy season), with a sandy beach (for children)
We arrived after 18 hours, we were offered a room on the first and second floor, we chose the 1st floor. The departure was early at 7 in the morning, the transfer picked up from the hotel at 3-10 and rode around the neighboring hotels for another hour. On the way to the airport, we drove past Siera, but these are more questions for the tour operator....
The hotel area is large, 7 pools, but almost all the guests were in the central, largest and heated. It was fun and noisy, very cheerful and attentive animators tried and entertained adults. The kids also had a kids club, a playground and face painting in the evening and a disco.
The room matched the photos, they took Femeli Ruum. The room is cleaned badly both before us and during our vacation, neither the dollar nor the pounds affect the quality of cleaning.

FOOD: we agreed in advance that there is no children's menu, but there will be a dietary table. There was a diet menu, but! It was necessary to come to the beginning of lunch or dinner so that it was enough, because. there were 6-8 dishes that were taken apart (I will explain why later) and were not added anymore. THIS SO-CALLED DIET MENU was sprinkled with spices, quite spicy even for me as an adult, and the children could only choose if they were lucky....not sprinkled.
From the name were: vegetables, potatoes, beef, fish, baked (although outwardly it looks greasy to me) potatoes, chicken cutlets breaded with spices. These dishes were for lunch and dinner every day!
There were many dishes from adult food, but for my taste the food was not tasty and very spicy. There were a lot of sweets, but apart from halva, I can’t name anything especially tasty. There were fruits and vegetables. There were soups, but....in general, I couldn’t give them to children either...
Service: no one was rude to me, they didn’t demand money, the only thing that bothered me a little was the fact that the restaurant had to wait a long time until they cleaned up after previous guests and brought appliances.
TOTALLY:
- this is not a hotel for guests with children (for a one-year-old child they brought a full single bed, there are no other beds)
- improve the menu, change chefs and speed up the waiters in the restaurant
- it is better to clean the rooms
We are definitely unlikely to return to Sierra, but thank you! Now I know exactly what I want from a hotel, thanks to Sierra for the experience!
Translated automatically from Russian. View original