Huge hotel. High quality service. Wi-Fi is available at the reception and on the beach

Written: 17 december 2019
Travel time: 11 — 20 november 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
The hotel was recommended by the travel agency. Checked the reviews - all positive.
We arrived at the hotel around 9 am. We were met by a very pleasant, polite administrator Mukhamed. He immediately offered to go out for breakfast. And he warned that the settlement will take place no earlier than 14.00. We left our things at the reception. We changed and went to the beach. The territory of the hotel was immediately struck by its size, cleanliness and well-groomed.
The second ambiguous impression was also made by a rather big three-level beach! It was about 10 am. There were empty seats. After some time, incendiary music began to sound, to which the animation team came out. By the way, vacationers joined their cheerful dance! Announcements of events for today and invitations to games and classes have begun. An animator Vika approached us, met us, told us how you can usually occupy yourself during the day with their help and what entertainment will be in the evening. And very unobtrusively invited to participate. Before lunch, the guys (8-9 people) constantly invited everyone to play, dance and compete... Looking ahead, I’ll say that the animators did a great job. Every evening we tried not to miss their show. The children delighted with interesting, funny and interactive productions.

After dinner, we went to the reception. Mukhamed gave us the keys to the room, and at first he asked which floor we would prefer, first or second. We were lucky, our building turned out to be quite close to the central one, but relative to the beach it was farther than others. So the holiday has begun! Muhamed was later addressed more than once - they never went unnoticed. Other people working at the reception are also very polite and courteous guys.
ROOM. The furniture is old but clean. Cleaning was done every day. The bed was changed, in my opinion, every other day or two. Towel almost every day. A couple of times they called from the reception and asked if we had any problems, questions, comments, suggestions. It was nice. There were waffles, juices and water in the fridge every day. There was a kettle, cups and glasses on the table. Tea, coffee, sugar were also added daily. BY THE WAY! You can ask for a drying board for clothes. It's given out for free!
FOOD: very varied and very tasty. Cheeses and olives in pickles and varieties always. In the morning, eggs in different versions are fried in front of you and pancakes with different fillings (we preferred with fried bananas) and several types of syrups. Yoghurts, milk porridges, dry mixes. . .
LUNCH: soups, side dishes, fish, meat, cutlets, salads, cakes, buns. . . the choice is huge and for every taste. Separately, I will say about fruits. Persimmons, pears, grapes, tangerines, lemons, guava. . . All fruits are cut in front of you and put into bowls! Someone asked for the whole - they did not give.
DINNER! A real holiday. On the street grilled chicken, fish, lamb. There were lobsters! Inside you can take baked chicken, boiled, but very tasty beef or lamb. Vegetable salads are cut in front of you, there are a variety of ready-made ones. In short, the food is GORGEOUS. service is excellent. By the way, every vacationer has the opportunity to visit the Italian
And (not or) Chinese restaurants. HIGHLY RECOMMEND! You can sign up for restaurants in the customer service department.

BEACH: three levels. Upper - in front of you the whole hotel, Middle and lower - at the foot of the bay. They are all connected by steps. The hardest thing to find a place on the bottom, but before lunch. Then there are many empty seats. BAD MOMENT! At a meeting with the operator, they warn that a fine of $ 10 for a lost towel, $ 50 for a key. And a towel was stolen from us on the beach!! ! I will be brief: IMMEDIATELY! go to reception! There we were asked to go to the customer service department, where Ksenia solved this problem in 2 minutes. We were given a new card for the towel. After this incident, we fastened our towels with pins to the mattress))))) and, when we left, we put things or a bag on top.
TOURS. Let me give you one example: the operator offered us an N-th excursion for $45, on the beach for $30, and we bought it across the road in front of the hotel for $25. Due to the difference, they allowed themselves as many as 3 excursions. Don't worry, the service is the same!
CENTER, At the reception you can make an appointment for a free trip to the city center on Mana Bel street. The bus runs daily at 19.30 and 20.00 there and 23.00 and 23.30 back. You will not be allowed on the bus without a ticket. Back, if you are late, no one will be waiting for you. With taxi drivers, bargain. Yield. They take you where you need them and bring them back. At first they offered to take me to Soho Square for $10. As a result, we went for $ 12 there and back. When we got free, we called the taxi driver and he came for us. Payment is taken upon return. If you get on a sightseeing tour of Sharm, you will definitely be brought to the oil shop. If you are interested in oils - do not rush to buy, but go to pharmacies. The prices will pleasantly surprise you.
MANGO. Mango is very tasty and very large (from 1 kg to 1.5). If you want to buy a mango as a gift and not just one, then they are packed in a box in the store, which is not considered luggage at the airport.
WATER (SEA). There are two entrances to the sea. From the shore and from the pier. There is a lifeguard on the pier at all times. It is also normal to enter from the shore. The reefs are beautiful, the fish are different - there is something to see. The hotel has 4 swimming pools and a cool slide. Each pool has a bar. The bartenders are normal guys. Friendly, joking. If there is a queue, assistants appear.
There are toilets, changing rooms and showers on the beach. Everything is clean. The beach is constantly being cleaned. The beds are put in place.
OVERALL IMPRESSION is very good. Happy to recommend to everyone and will try to come here again. Thanks everyone!
Translated automatically from Russian. View original