There are more minuses than pluses!

Written: 20 december 2017
Travel time: 12 — 19 december 2017
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 4.0
Food: 5.0
Amenities: 5.0
Pros: they put on bracelets immediately upon arrival, settle within 30 minutes, the territory is small, good entry into the sea from the shore, a stationary pontoon, a lot of fish, a beautiful coral reef.
There are slippers in the room.
Cons: everything is old, dirty, the reception is very small, the sofas are dirty and shabby, it stinks of food (the dining room is under it). The dining room is also dirty, the food is there, but not only is it delicious.

The room was with 2 beds, called the reception clarified that there were three of us! They brought an extra bed in the form of a folding bed, the mattress was dirty, the back was broken off. The beds were moved and an extra bed was placed side by side, there was no passage between the beds! A 10-year-old child categorically refused to sleep on this junk and slept all 8 days with us! In the bathroom, the seams are all black, the toilet is dripping, the curtain in the bathroom is narrow, enough for half the bathroom! The room is very poor lighting, darkness in the evening! From cosmetics only shampoo and shower gel.
The warm pool is poorly heated, the water is cool! There is nothing to eat in the snack bar. Chaise lounges wooden, old shabby! Alcohol as everywhere, juice powder + water + sugar. As a result, the hotel was disappointing! We chose for a very long time, watched the video - in the picture everything looks much better than it really is.
On each main dish there is a person who gives out food piece by piece! If I want to take myself and my child, then I need to stand in line twice or stand and beg for two pieces to be put to me! For lunch and dinner, you also need to beg for vegetables! They don’t let them cut it themselves, the cook cuts it with a disgruntled look and holds a bowl of tomatoes near him!
For many questions, contact the guest relations department! The extra bed was changed, but it was exactly the same as it was originally (the mattress was dirty, the back was broken), the blanket was never brought to the child on the extra bed (although we asked for it)! Complained that the room is dirty, but nothing has changed!
I won't come back here!
Translated automatically from Russian. View original