For the proposed price - normal, but for very clean - not suitable

Written: 5 february 2019
Travel time: 28 january — 4 february 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 6.0
Cleanliness: 4.0
Food: 8.0
Amenities: 8.0
Short summary: in general, if you come to visit excursions, spend more time on the beach, enjoy the landscapes and the underwater world, walk around the old town, then I recommend the hotel. The food is delicious, the territory is beautiful, the animators are funny, the sea is beautiful! If cleanliness in the room, on the territory, in the dining room is of great importance, then probably this hotel will not suit you. Further details.
1. When choosing a hotel, we took into account the available budget + were guided by the reviews and recommendations of friends. The check-in was quick (we checked in after 17.00), but at the reception the administrator said that we had a standard room on the ticket, which does not provide for a balcony, if we want with a balcony and a good view, then we need to pay $ 10. We refused, went to look at the room. Room 2 * 3 m, but with a balcony!!!! , shower and toilet. The ceiling is plastered with mosquitoes, the bed is dirty, as is the whole room in general. They asked to change without extra charge, they gave a room, much more spacious, but without a balcony, cool, with a very small window, naturally without a view. We settled on it. The room was not cleaned, bed linen also needed to be replaced. But for the entire period of rest, not a single mosquito. With requests to replace the bed linen, they turned to the reception 5 times, as a result, they somehow replaced it only on the second day of rest. They took their sheets from home, covered the pillowcases with their handkerchief. The closet was not used at all, because the smell inside is very unpleasant. There was also a safe in the room. TV, air conditioning and hair dryer in the bathroom. For the money paid for the tour, probably such a number is the norm. We rested in this country for the first time, 5 * hotels are not spoiled, it took a couple of days to get used to, and then we tried not to pay attention to the dirt and enjoyed the sea. They tried to stay in the room to a minimum and then only at night.
As for room service, every day they brought toilet paper, changed the foot towel, we did not use large towels, we took our own. Shampoo and soap were available. Hot water in the shower was constant.

2. Liked:
Territory. Spacious, with two pools, beautiful flowering trees.
The animators, the guys tried to make the rest of tourists active and eventful. In the morning, exercises, volleyball, other games, and dances were arranged on the beach; after dinner, by the pool, they gave a dance lesson; in the evening from 21.00 to 23.00 various shows - Mr. Hotel, fire show, oriental dances, i. e. every day the program was different. Every day after 23.00 they offered a trip with them to the disco.
It is also good that there is a shuttle to the beach and back. The schedule is convenient.
Food. Quite varied, even meat dishes were different from day to day: chicken, quail, duck, beef, casseroles with minced meat. They also gave fried fish and crabs. Side dishes - rice, pasta, potatoes, baked vegetables. Soups for everyone. Cutting vegetables: carrots, cabbage, cucumbers, avocados (although I’m not sure if it was an avocado, but it looks like). Desserts are delicious and plentiful. For breakfast, eggs are fried, boiled, cereal with milk, two types of cheese.
Of the fruits were: oranges, tangerines, pomegranate, melon, grapefruit, dates. Every day, one of the above. In general, the food was completely satisfied, we were not hungry.
Beach. Although small, there was enough space for everyone. Beautiful reef, warm sea. But you need special slippers for swimming.
3. What did not like:
Canteen condition. Bad. Everything is dirty, the chairs are stained, dead flies and dirt near the windows, the tablecloths are shaken out, but they also don’t look very good.
The hotel is overcrowded with tourists, often in the dining room queue, there were not enough appliances, plates, too, you had to wait.
We tried to abstract from the appearance of the dining room. After all, they say everywhere that the locals are not particularly clean. Yes, and our tourists, too, often behave like pigs!! ! Which is very embarrassing. Although the guys from the staff tried to quickly clean up the dirty dishes, bring clean dishes.

In general, the holiday was a success, everything arranged. In principle, you can close your eyes to what did not suit you, because they did not come to sit in the room, but to get acquainted with the country and swim in the sea.
Translated automatically from Russian. View original