Stairs in the hotel

Written: 2 february 2023
Travel time: 15 — 22 january 2023
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 4.0
Food: 7.0
Amenities: 7.0
Rested with my daughter in January 2023. Everything was wonderful and the location of the hotel, I chose for a long time so that there was a calm bay, and the beach and the room and the food were generally superb. The hotel itself is very beautiful. Until I had an accident, I fell on the stairs in a hotel, so much so that I broke my arm. Displaced fracture. According to the insurance, they sent me to the hospital, had an operation, and I hope everything will be fine. But analyzing my fall, and this is the first time in my life, I understand that now I am terribly afraid of stairs ...I slipped on the marble staircase of the hotel, which is devoid of any braking strips, as we usually stick on in Europe. I had sneakers on my feet and was going for a walk. The hotel did not react in any way to compensate for my ruined vacation and ruined health. They called the hospital, asked about health, gave a car to the hotel, offered food to the room. They said that very often they fall themselves! And all...
I understand that it was an accident and I am to blame myself...But wasn't it necessary to somehow secure these slippery stone steps after this incident... ? The administrator Nastya told me that I would not achieve anything . . It is not customary for them to pay compensation and so on ...Rest is ruined, health too. Recovery takes a long time. All this is unpleasant. I'm terrified of stairs and all the time now I look to see if there are anti-slip strips on it. And my daughter in the room on the very first night was bitten by bedbugs ...I still have bite marks on my legs ...I can’t say now that I will ever return to Egypt. The underwater world is very beautiful. But alas, everything else ...Thanks to the hospital for the excellent medical care provided. And from the side of the hotel there is some complete indifference.
Translated automatically from Russian. View original