I don’t recommend it, the service is low. The staff are rude

Written: 6 may 2024
Travel time: 5 — 12 may 2024
Who does the author recommend the hotel to?: For business travel; For families with children; For recreation with friends, for young people
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 5.0
Food: 8.0
Amenities: 8.0
Good afternoon For those who want good service and the sea, this is not the place. Having visited many hotels in this chain, I can make a comparison of how it could be and how it is. The idea of ​ ​ the hotel is good, but the execution let us down. The employees are rude, don’t want to understand you (if you speak in Russian or English, they pretend they don’t understand). Gestrelation is generally a rude person. The rooms are ordinary as for Rixos, but there are a lot of breakdowns (the door to the balcony and the interior door did not close, the tiles on the floor were loose in places, the rug was in the trash, there was dust on the shelves. They stained all the things by hanging them from the closet (shavings, red dust). In The air conditioning in the restaurant is very strong at lunchtime, but in the evening they don’t even have to wait for the waiter, it’s better to go to the bar yourself. The mini-club’s opening hours are also strange; in the hot sun there are games of football, basketball, and a cable car, but in the evening all this is closed. .
The only advantages are food (tasty and varied), large-scale evening shows. Don't waste your money. So far this hotel is very weak. The administration needs to decide something about staff training. Many vacationers have the same opinion. Everything is beautiful, but stupid
Translated automatically from Russian. View original
Comments (0) leave a comment
Show other comments …
аватар