Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
2.0
Rested family in Regency Plaza from 11-25.07. 2023. We just returned and are extremely happy about it. We would not recommend this hotel to anyone!!
The only plus from the trip is the beautiful sea, everything else was a complete nightmare.
Before the trip, we chose and read the reviews for a long time, and now I understand that the reviews are all fake, so I decided to write it myself so that people would not be deceived by going there.
The hotel is 5 stars, although you can’t give it more than a weak triple! ! Very old furniture, something broken in every room. We were given 2 rooms on the 1st floor. Literally after a couple of days the air conditioner stopped working, and we took a rest for 15 days. We contacted the reception, to which we were told 3 times that a worker would come and fix the air conditioner. As a result, 4 days have passed, and no one has fixed anything ! ! The weather every day is +40 and it was terribly stuffy to sleep without air conditioning! ! For the fifth time they said that the worker would come in 10 minutes, he came, of course, an hour later.
We explained to him that warm air is blowing when you turn on the air conditioner, he said: “OK” and went out, leaving the door open and did not return. It's such great services and how things are fixed. Then in the evening, having come to the room and opening the bath, I saw huge beetles, one was on its back with outstretched paws, the second was crawling. Patience is over. Moreover, the air conditioner does not work, so they were not going to live with living creatures yet ! ! We went to swear at the reception to change our rooms. They gave 2 rooms on the 3rd floor, and of course, the air conditioner did not work in one, and the TV in the second. Changed 1 number. On the penultimate evening, the child screamed from the bathroom, already in a new room on the third floor, a lizard was crawling along the ceiling ! ! (even took a picture). In general, living there is a complete horror. How much I traveled, I had not yet met such a hotel and service, then we decided to go to Egypt for the first time and was shocked. Don't see the hotel's Instagram page.
The first thing that surprised them in their photo was the presence of bathrobes and slippers, which apparently were there only for the photo, because in reality they were not. The next photo was sushi, which you will not see there. The food is just terrible, no variety, every day was the same, the chefs do not know how to cook at all, even elementary: pasta, rice, chicken. Chose something less disgusting every day even though we paid 5k euros for 5 people all inclusive! ! From drinks you will not see even elementary drinks there, like cocktails and mojitos. Juice was watered down, beer disgusting. Although for the payment they poured normal alcohol. For the money they could do something to you, but the fact that everything is inclusive was so terrible. Croissants were given 2 small ones per person, ice cream was given only 1 hour a day for a spoon in a glass and one per person, which was already ridiculous. In the same Turkey, this ice cream is constantly and you take as much as you want, because it's summer, heat and children, but not here !!
We decided to go for dinner at the pizzeria on site. No pizza, all the guests left it on the table and did not even touch it. It's amazing how you can cook and put food in the trash! Cleaning is done barely, having sprinkled the floor and rubbed it with a mop, leaving garbage! The bedding had never been changed in 15 days, the towels were torn. The hotel employees are very annoying, they went and bothered several times a day with excursions, spas, etc. , although we said that we had already gone on excursions everywhere! Once they used a taxi, they wanted to pay in their currency, so he began to yell at us and freak out that we only need dollars. All nervous and ill-mannered. I don’t advise the Batiskav trip either, give back the money, it lasts about half an hour in a stuffy closet with a broken air conditioner and a bunch of screaming children, and you can’t see much in the windows. You'll be wasting your time. Even at the hotel there is a rogue Italian named Roberto. Walk a mile!!
He makes henna tattoos, but as he does, he grabs his arms and legs, draws a tattoo, then announces the prices. As a result, they gave 60 dollars, told us that the tattoo was holding for a month and that they would renew them before our departure. As a result, the tattoo lasted 4 days!! ! And of course, 3 days before his departure, and the trace caught a cold, and so he was not caught by us to update. In the restaurant where we ate, there was always a shortage of napkins, we went for the forks ourselves, because they were missing, the juice glasses were with fragments and cracks, the milk was diluted with water, the coffee was solid water. The coffee machine was placed in a bar, not in a restaurant, so that they drank diluted. The plates were dirty, the chairs were rusty. There was really nothing to do with entertainment, there was no foam party, as they advertise on their instagram! Every night dogs barked in the yard and did not let me sleep. The pools were all open until 6 o'clock although they didn't clean them and could still swim and swim. Don't go to spa!!
No one wanted to enter into our situation with a sick child. The Internet is a separate issue. The hotel does not have it, they sold 25 GB SIM cards on the territory of the hotel, which we were told is enough for 21 days for $ 10. As a result, it lasted for 3 days and I had to buy more, although they didn’t even watch a video, didn’t download anything, they just fool people so that they endlessly buy SIM cards. In general, there is no more foot and I do not advise you. This is a 5 star hotel.
The only plus from the trip is the beautiful sea, everything else was a complete nightmare.
Before the trip, we chose and read the reviews for a long time, and now I understand that the reviews are all fake, so I decided to write it myself so that people would not be deceived by going there.
The hotel is 5 stars, although you can’t give it more than a weak triple! ! Very old furniture, something broken in every room. We were given 2 rooms on the 1st floor. Literally after a couple of days the air conditioner stopped working, and we took a rest for 15 days. We contacted the reception, to which we were told 3 times that a worker would come and fix the air conditioner. As a result, 4 days have passed, and no one has fixed anything ! ! The weather every day is +40 and it was terribly stuffy to sleep without air conditioning! ! For the fifth time they said that the worker would come in 10 minutes, he came, of course, an hour later.
We explained to him that warm air is blowing when you turn on the air conditioner, he said: “OK” and went out, leaving the door open and did not return. It's such great services and how things are fixed. Then in the evening, having come to the room and opening the bath, I saw huge beetles, one was on its back with outstretched paws, the second was crawling. Patience is over. Moreover, the air conditioner does not work, so they were not going to live with living creatures yet ! ! We went to swear at the reception to change our rooms. They gave 2 rooms on the 3rd floor, and of course, the air conditioner did not work in one, and the TV in the second. Changed 1 number. On the penultimate evening, the child screamed from the bathroom, already in a new room on the third floor, a lizard was crawling along the ceiling ! ! (even took a picture). In general, living there is a complete horror. How much I traveled, I had not yet met such a hotel and service, then we decided to go to Egypt for the first time and was shocked. Don't see the hotel's Instagram page.
The first thing that surprised them in their photo was the presence of bathrobes and slippers, which apparently were there only for the photo, because in reality they were not. The next photo was sushi, which you will not see there. The food is just terrible, no variety, every day was the same, the chefs do not know how to cook at all, even elementary: pasta, rice, chicken. Chose something less disgusting every day even though we paid 5k euros for 5 people all inclusive! ! From drinks you will not see even elementary drinks there, like cocktails and mojitos. Juice was watered down, beer disgusting. Although for the payment they poured normal alcohol. For the money they could do something to you, but the fact that everything is inclusive was so terrible. Croissants were given 2 small ones per person, ice cream was given only 1 hour a day for a spoon in a glass and one per person, which was already ridiculous. In the same Turkey, this ice cream is constantly and you take as much as you want, because it's summer, heat and children, but not here !!
We decided to go for dinner at the pizzeria on site. No pizza, all the guests left it on the table and did not even touch it. It's amazing how you can cook and put food in the trash! Cleaning is done barely, having sprinkled the floor and rubbed it with a mop, leaving garbage! The bedding had never been changed in 15 days, the towels were torn. The hotel employees are very annoying, they went and bothered several times a day with excursions, spas, etc. , although we said that we had already gone on excursions everywhere! Once they used a taxi, they wanted to pay in their currency, so he began to yell at us and freak out that we only need dollars. All nervous and ill-mannered. I don’t advise the Batiskav trip either, give back the money, it lasts about half an hour in a stuffy closet with a broken air conditioner and a bunch of screaming children, and you can’t see much in the windows. You'll be wasting your time. Even at the hotel there is a rogue Italian named Roberto. Walk a mile!!
He makes henna tattoos, but as he does, he grabs his arms and legs, draws a tattoo, then announces the prices. As a result, they gave 60 dollars, told us that the tattoo was holding for a month and that they would renew them before our departure. As a result, the tattoo lasted 4 days!! ! And of course, 3 days before his departure, and the trace caught a cold, and so he was not caught by us to update. In the restaurant where we ate, there was always a shortage of napkins, we went for the forks ourselves, because they were missing, the juice glasses were with fragments and cracks, the milk was diluted with water, the coffee was solid water. The coffee machine was placed in a bar, not in a restaurant, so that they drank diluted. The plates were dirty, the chairs were rusty. There was really nothing to do with entertainment, there was no foam party, as they advertise on their instagram! Every night dogs barked in the yard and did not let me sleep. The pools were all open until 6 o'clock although they didn't clean them and could still swim and swim. Don't go to spa!!
No one wanted to enter into our situation with a sick child. The Internet is a separate issue. The hotel does not have it, they sold 25 GB SIM cards on the territory of the hotel, which we were told is enough for 21 days for $ 10. As a result, it lasted for 3 days and I had to buy more, although they didn’t even watch a video, didn’t download anything, they just fool people so that they endlessly buy SIM cards. In general, there is no more foot and I do not advise you. This is a 5 star hotel.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Great food in 2024 10 out of 10! Well-groomed area.
- The room is good!
- Good hotel
- Everything was there!!
- Terrible hotel
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