Понтон Pontoon

We chose the hotel for the winter time and were not mistaken, it is warm, not windy, the food is good, the rooms are satisfactory. The territory is large, beautiful. From the rooms to the main building you can drive by bus. The only thing is that we have a rest with Join ap, then among the hotel guides Snezhana, the most unpleasant person, decided that she was in charge here, looks haughtily, and took our refusal of excursions as a personal insult ??? ? Strange aunt. The staff is friendly, there was a problem with the door, repaired quickly. There is a nuance on the pontoon, there is a queue to go down into the water (10-15 people), they say that during the storm the main pontoon was demolished, while they got out of position (really tiny descent). We have been in Egypt many times, the quality-price correspond. Many questions arise about the pontoon, I am in the hotel, I took a photo so that those who plan to go here understand how it looks.