beautiful area but bad attitude towards tourists

Written: 10 april 2018
Travel time: 1 — 8 april 2018
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 2.0
Food: 6.0
Amenities: 9.0
rested with a company of 8 people in the period from 01.04 to 04.08. 18.
settled in the farthest building 7 . It takes about 15 minutes to walk to the sea, a minibus runs around the hotel every 4 minutes.
pluses: beautiful well-groomed territory, many pools, I caught Wi-Fi at the reception and near the pool in the relax zone, I didn’t have to buy an additional card with the Internet.
cons: if you are from Ukraine, you can’t count on rooms closer to the sea, the attitude towards Ukrainian tourists is bad, there’s not much point in contacting the reception (they were settled by a company of 8 people, they gave the most distant rooms in building 7, arguing that the hotel is 90% occupied , while the Germans standing behind us were given rooms in the relax zone of the 3rd building)
The room was disgustingly cleaned, the floors were never washed.
as for the restaurant: the food is monotonous, but there was meat and fish, on the beach they gave burgers, pizza, even a barbecue a couple of times.

what struck me was the dining room, in which water must be ordered from waiters who do not respond to requests the first time, in addition to everything, water (for example, cola) is always 50/50 diluted with water, it is impossible to drink it !!!
can I recommend this hotel is difficult to answer, for the sake of the territory and gorgeous pools it is worth coming, but you should not expect special service.
Translated automatically from Russian. View original