In general, I don’t even know why, but the hotel has deteriorated.

Written: 2 may 2019
Travel time: 4 — 12 april 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 1.0
Cleanliness: 8.0
Food: 8.0
Amenities: 8.0
Hello! As promised, I post a second review after the rest. The first one is available here - https://www.turpravda.ua/eg/sharm_el_sheyh/Reef_Oasis_Beach_Resort-h8114-r407302.html

In short, in general:
The hotel or in this case the staff has gone bad to the brim. Attitude well nafig, that's honest.

We traveled with two families, me with my wife and two small children, and my mother-in-law with my father-in-law.

Arrival:
Arrived well, on time, no issues.

Check in:
Began. We booked a room with early check-in. Overpaid $58 for the tour. And we were assured that the room would be, having arrived at 8 in the morning with two children who needed somewhere to sleep, etc. we were not settled. Every half hour we were told that in another half hour and so on until 14:00 (check-in time). I offered to pay $ 100 for check-in right now, to which I was told, ok, come in half an hour. At the same time, others were settled earlier (not all).

Number:

Nothing new compared to the sea view, it's even better : ) Strange as it may be...Room 5224 with pool view and com. room, well, in principle, satisfied with that.
that there were 4 beds and separately ordered a bed for a small one. As they said at the reception, this is a new renovation and a new room : ) Here, honestly, look at the first room with a sea view, the differences are only in the TV and in a slightly different tile in the bathroom, but also in magnetic locks (about them separately)

Guide:
Separately, I will single out this pi ...races ....In general, there are no words, I sent a separate review and claim to JoinUP upon arrival, this scum named the god of the sun made everyone sit and wait until this pi ...rock will rub for excursions and other shit is no more necessary, when everyone came with very small children (up to a year old), he didn’t let anyone go, didn’t give forms, but rubbed for excursions, arrogantly and arrogantly. Not only was everyone already indignant, let's finish it, but no ...Then he issued a registration form at the hotel and! did not accept it, said I have no time for you, come back in an hour. We frankly ah ...well, we went to the sea altogether, like many.
It turns out that it was possible to go to this stupid meeting with a dead guide in the morning, go through the day and morning at sea, and come in the evening and fill everything when he is at the hotel from 17-19. SHORTER! It's not even funny!! ! That's honest!

Nutrition:
In general, nothing new, the truth is a little worse, but there were chefs from Italy in the citadel, it was cool there, otherwise the assortment fell, and moreover, fresh fruits and other things are now paid in Moonlight, but they were available like that : )
Compared to Sentido, a full city, we were there, and talked and ate, you can’t even call it restaurants, just canteens, and drinks in sentido are real fresh, but here, well, that’s it.

Room service:
This time, I personally called and went to the reception 12 times. It's just some kind of game.

In short, it started with the fact that we asked to bring a bed for the little one, they brought it to us at 23:00, after I took the administrator by the hand and brought him to the room so that he could see that the child could not sleep on an unprepared bed . Then the cleaning of the room, it just depends stupidly on the person, everything was normal with the parents, we had a paragraph, didn’t change anything, wiped it and left, I also forgot to change the towels. I was silent at the reception for business, they immediately flew in and completed everything. Ok, so as not to spoil the rest, I met the cleaner, gave him money personally, said that let's say it's normal. And something has changed - no. I didn’t give more money (I gave $ 10 by the way). The carriers on the numbers are generally obnoxious, I give them $ 5, he costs me neighing and they say hahaha, what are you, I gave you a lift and showed the number ...let's do it again, without exaggeration.

Recreation for children:
Here is the most trash : ) Last year, there were few children, and it was honestly fun to watch how they play with them, this year almost all families with children and playgrounds for children were closed. Animation did not work in the evening. The games weren't made. i. e. full 0.
Kitchen for children, attention: ) - pasta, bread, french fries. ALL! This is all the baby food that the restaurant offers.
On the beach, we were offered to give the elder for a while to play from 13-17 near the sentido. Well, we went there, there were only 4 children, with two older ones (about 10-12 years old), to which the elders told the teacher - well, we went shorter, and she answered - well, go. In the very house where they played, it was unrealistic heat, that the children were there, and the teacher girl was on the street, she just stood there and did not even delve into what was happening. In short, sheer horror, our animation, how unfortunate this is a complete bottom. Compared to the Italians, where there is one accompanying person for one child and separate tables for them and so on.
It's not even in any gate does not climb.
The only thing I would like to point out is a sandy clean beach without corals. This is really very cool, we talked with many vacationers who have been here 10-15 or more times, so this hotel and this beach are the best in the category (price / quality) for children.
Pools are better not to climb, bleach this time stank from a kilometer away.

Territory:
In general, repairs, restorations, etc. , nothing has changed. Separately, I want to highlight the strange things in terms of the type of care for the territory, which I would classify as violations.
1. Cleaning palms and territory with poison. They sprayed it openly, while they were wearing closed masks, and people were sitting nearby and breathing all this.

2. Complete smoke on the territory twice a day (I understand, they poison and so on), but damn it, why can’t you do it at night or when people don’t walk around the hotel, they drive stupidly and poison with smoke, everything is in smoke.
Everything else is the same.

Beach:
Uh...
Well, in general: ) Since the last time, the pankton has not been done and it has become even worse, that there is not something like legs, you can break your neck there. Attitude towards vacationers - 0. Moreover, we had 4 towels, we went to the sea, things were lying, everything was done, but one was missing. Here's zbs . . we think it's cool. We are told that they will look for everything, and then we look at the guys walking around and quietly collecting towels for sunbeds where there were no things !!! ! And then, you go to these guys in the morning and solve your problem for $5, so as not to pay 20 euros when you check out!! ! Be careful, I also described this to the tour operator.
This was not the end of the stories on the beach in the high season there are no places. True, they are not even at 7:30 in the morning, almost everything is already taken. But there are places for Italians, about 40 sun loungers are separately cherished for them. If there are no sunbeds, then in front of my eyes the dude takes my sun lounger and drags the Italian, despite the fact that there is a towel and it is occupied, I shout to him why, but to me, oh, it’s busy !!!
Emae, no, damn it, it's free and I'm standing next to it ...we're completely fucked up from this.
The beach is clean, very beautiful reef, this time I snorkeled for more than two hours without leaving the sea, I was very pleased. This is really worth seeing.

General impression:
Well, everything is messed up. I'm not sure that we will go there for the third time, while reading the reviews of this year and month, everyone writes on the case and the truth, this time it's really some kind of game compared to last year. The only thing we can come back here for is the beach for children, but even then we will go if we go to sentido.
Translated automatically from Russian. View original