The picture is beautiful - the content is terrible!

Written: 8 january 2020
Travel time: 26 december 2019 — 4 january 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 2.0
Cleanliness: 1.0
Food: 2.0
Amenities: 8.0
I went with my son for the New Year, in principle, understanding that the budget 4 * (as they said in the travel agency). But I didn’t expect for sure that I would get on such a trash!
1. We settled closer to 14.00 (arrived at 8.00), although later it turned out that the hotel was half empty. Settled in a room (for $ 10), where they did not even change the bedding from previous guests, there was hair and sand on the floor. She found a cleaner, said that he would do everything, we left. Bottom line: I swept my hair under the bed and made the beds. But here's a "miracle": he turned the sheets upside down (they found out because the edge of the pillow was stained with chocolate by the son, they found this stain in the legs), he didn't change the duvet covers - he just tucked them in !!! ! We went to the reception - they changed it with a favor by the night)).
2. Dinner was spent in search of plates (and all with chips or cracks), forks, cups. I thought: well, it happened, tomorrow will be different! NO!!! ! There were searches and begging for dishes every day (on the 2nd day I bought myself a mug and went with it). The first three days there was only mackerel and liver (from meat). Then the tourists were indignant in the dining room, flew plates with "food" on the floor, called the manager. Only after that the next day there were some salads, chicken, melon. By the way, the melon was the only fruit, and even then not always, and the last 2 days oranges - EVERYTHING! Pieces of chicken or sausages were put on a plate with the look of "so that you choke! ". About the second time in general I am silent!! ! True pies, donuts and buns were sooo delicious! Every day! The staff walked around in dirty, greasy clothes (someone in what) right up to nausea (((.

3. Bars always run out. No one has heard of snacks! The bartenders left with the words: wait 5 minutes. and disappeared for 20 minutes. Wine and cocktails seen only a couple of times. Coffee is only instant, although there were 2 coffee machines (they worked 1 time at New Year's dinner). The bartenders drank and smoked without being embarrassed by tourists. And in the evenings they even let their hands go (she herself watched 2 young girls shy away from the bartender).
4. Animation. Wow, that's a different song! I will list their events: 1st day - Mr. Hotel, performance for the new year, dance of two boys under ONE! a song on the pool in splendid isolation, an attempt to organize a darts, and calls to go to a paid disco. In the evenings from them - nothing! When we asked about some kind of action plan, they said that they themselves did not know anything. The flaky ONE ball was given out in strict secrecy. 2 beaches declared. NO! They take only one (700 m to go to swim). There is no gym, no hammam, no sauna, no bath, no cinema. Here is such a "fun" holiday. Only the territory of the hotel was pleasing: flowers, greenery, fountains, paths, lighting.
We found out that the owner has recently changed... and these are "miracles" !! ! Read all the reviews - don't spoil your holiday!
Translated automatically from Russian. View original