Bad hotel, ruined holiday

Written: 29 july 2012
Travel time: 14 — 15 april 2012
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 1.0
Food: 4.0
Amenities: 7.0
Hello, dear readers of this site! Rested from 04/14/2012 to 04/15/2012 (only 1 day). My husband has already left a review on this "wonderful" vacation, I want to add something personally from myself. Our vacation ended with a request to move to another hotel, the guide granted the request, for which many thanks to him!
And the biggest disappointment was the HOTEL CHOICE! This was our 5th trip to Egypt and 4th to Sharm. Previously, hotels were chosen only by reviews on this site, moreover, I reread dozens of them. By the day of the trip, I usually clearly know what the territory looks like, what they feed, how they entertain, what is in the rooms, what is included, etc. "Turpravda" is a rather objective site, choosing a hotel, according to the reviews on it, it never "missed", they tuned in positively and the rest was a success! You can verify this by going to Suhoy's profile on this site (under this name we posted reviews and comments).
On it, the leading position among the hotels of Nabq Bay was occupied by NUBIAN VILLAGE. On a 5-point scale, the average rating of the hotel was 4.58 (“Baron” and “Savoy” are resting). Just great reviews, very satisfied tourists, etc. , in general, a win-win option, Paradise on Earth. In Ukraine, a tour to this hotel is relatively quite expensive. For example, a neighbor of "NUBIAN" 5 deluxe "Cleopatra" under a special offer is cheaper by 250-300 dollars. USA for the same date and the same number of days, the popular 4 Sea Life with a very cool rating on many sites (we were there in April 2011, we were very pleased) cheaper by 200-500 dollars. USA, a lot of 4-k and 5-k in Nabq are cheaper than Nubian. A tour for two for 8 days in "Nubian" costs an average of 1700-1900 dollars. The United States, maybe for some it’s a penny, but we earn money for our holidays ourselves, no one helps, we haven’t learned how to steal and print money))))))). Time is a huge luxury for us, it can be very problematic to take time off on vacation 2 times a year. Therefore, I am very careful when choosing a hotel.

In general, we “were seduced” by the rating of the site “www. tophotels. ru” and were disappointed on the very first evening. Details about the "surprises" are written in the review on Suhoy's profile on this site. In short:
Of the pluses: really very beautiful green area.
Of the minuses: dirty and very poor service. Everything is relative. None of the hotels we've been to have had this. In everything one can feel the indifference of the staff to the guests and their work, the feeling that you came here in vain, that you are not a “paid” tourist, but an “uninvited Tatar”. There was no one to tip and there was nothing to give, they were brought whole to the room)))). This attitude was felt in every little thing: they didn’t bring a drink, they didn’t clear the table, they settled in the building of a neighboring hotel and forgot to tell about it, they promised the main building, but they gave a bungalow, the waiters at dinner, instead of fulfilling their duties, tried to “suck in” a paid dinner with a program for 15 dollars. USA (and this is the first evening, we just arrived, hungry). Dirt is a separate issue: there is nowhere to sit, the tables are littered with garbage, dirty dishes, cigarette butts spill out of ashtrays.
And then you remember the rating of the hotel on the site "www. tophotels. ru". How can there be such a discrepancy?? ? Why are there only great reviews? I started reading the reviews on the site. Reviews began to appear with low ratings and comments from people whose reviews with a rating of 2 were generally deleted. Reviews with low ratings were immediately "thrown" by 5-8 reviews with ratings of 5, they attacked those who wrote, they say, you are snickering, sitting at home or in the country, there were threats and obscene expressions in the "PM". One of the tourists, who also "bought" the rating and ruined his and his family's vacation, found that some "five" reviews of different people are accompanied by exactly the same photos))))))). In general, RATING AT ANY COST!!! ! The guest relations manager has the audacity to write to prospective vacationers that several people are "working to downgrade". As a result, the “dissatisfied” began to describe everything that was happening in the comments, in the hope that no one else would “buy in” for a false rating, they were accused of “ordering”, and the most active ones were “blocked”.

My opinion is that on the site "www. tophotels. ru" the rating of the hotel "NUBIAN VILLAGE" is artificially inflated. After blocking the “dissatisfied”, even their comments were completely deleted from the latest reviews, poured “five” reviews, the rating went up again. I watched it with my own eyes and realized how I myself made such a mistake with the choice ((((((. It's a shame to feel like a fool for your money (((((((
I do not recommend this hotel to anyone, even for the first time in Egypt, you can find cheaper, better, and most importantly, where you are welcome, where your soul is comfortable and where you do not lie! This is my opinion, I do not claim to be the truth. To understand that we are not evil or spoiled people, read other reviews of our family.
Have a good holiday everyone!!!! !
Translated automatically from Russian. View original