Quality matches the price

Written: 16 november 2017
Travel time: 6 — 13 november 2017
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 6.0
Cleanliness: 6.0
Food: 4.0
Amenities: 6.0
1. We arrived at the hotel at night, they gave us a room with two single beds, which didn’t suit us, we were asked to give a room with one large bed, with Russian / English it’s not ideal for employees, so they showed us the second room with 2 beds, we are already a little they changed the tone of the conversation and said that they were not interested, we needed a room with a large bed and on the second floor (as there is a balcony), on the third attempt they did provide a suitable room there! They didn’t ask for money for this, our skiki was carried back and forth by a guy, not by us, which is also nice!
2. The room is spacious, 4 towels for two, 2 soaps, but there was no shampoo!! ! (Earlier after reading the reviews about the lack of shampoo, I took my own), the air conditioner is working, all the lamps too, in general, quite a normal room! They cleaned the room every day, changed bedding, towels, washed the floors! Of course, it was possible to get to the bottom, but in general it’s not bad! Oh yes, we found hot water in the last two days, either they have it on time, or some kind of malfunction
3. The all-inclusive system is a separate issue! Perhaps this is the main disadvantage! There is almost nothing to eat for breakfast! From 7 to 9, if you come at the end, then the containers will be empty! Rice and pearl barley milk porridge were ok. . . better choice for lunch and dinner, yes, nothing special, every day the same thing, but you won't go hungry! There are no sweets, from fruits watermelon, orange, guava, melon, dates, pomegranate. Lunch 1-3, dinner 7-9. Large gaps between meals, during these gaps no snacks are offered. For drinks: the choice is not large, only local alcohol: beer, rum, whiskey, gin, vodka. Often they run out of something, but they report it within half an hour. They pour glasses into 150g glasses, once we asked to pour beer into a normal glass glass (they have them), to which the guy at the bar started yelling, they say, “I can’t pour everyone into glass, there’s not enough blablabla, ” we complained to such a reaction, apparently something flew in from his superiors, he asked for a change and after that he always kindly poured it into a normal glass! The director speaks good English

4. Beach. The hotel gives large beach towels, it takes 3 minutes to walk to the beach, not well maintained, but generally ok. You can go to any other beach and swim wherever you want, but you can’t use the sunbeds of other hotels. Right next to our beach there was a beautiful coral with fish, in general there are a lot of corals along the entire coastline! Once we went along the beach, went to some kind of pontoon, dived from there, the "lifeguard" came and said that we were from another hotel and could not be on this pontoon and swim here. But what does it mean it’s impossible, no hotel has the right to buy a piece of the sea, so we confidently went ahead, he kept trying to threaten us, but at the request to call the manager and discuss everything with him, this guy silently left and did not appear! So know that the guest is always right!
5. Infrastructure, the hotel is located in the very center! There is no entertainment in the hotel, so we often went out, a sea of ​ ​ cafes, a hookah on every corner for $ 1, quite normal! ) In the old town there is an excellent fish restaurant Fares, very tasty and not expensive
7. Staff, English and Russian know poorly, but you can figure it out. At the reception, a good guy Loai Salah, solved our questions, helped. Everyone greets, wish you bon appetit. At the end, when our flight was canceled and we sat in the lobby for 10 hours, we were offered to go to eat, drink at the bar, the director offered to go to a free room, relax, take a shower, for free. It was nice, so the attitude towards us was good
Bottom line: for the money, everything is excellent, except for the all-inclusive system
Translated automatically from Russian. View original