Will we go to Monte Carlo again? I think no

Written: 30 january 2022
Travel time: 2 — 8 january 2022
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 3.0
Cleanliness: 3.0
Food: 5.0
Amenities: 7.0
Good afternoon! We rested at the Monte Carlo hotel in January 2022. Our impressions are mixed. The hotel positions itself as a super 5k. The hotel itself is not bad, maybe in some places it still doesn’t pull on 5, the territory is large, well-groomed, the number of rooms is not bad, the rooms are a solid four.
Cleaning in the room let us down. And as I understand it, not only here. The rooms had the appearance of being cleaned, only beds were made and towels were hung out, those that were thrown on the floor were not always changed. Wet cleaning was not from the word at all. The first couple of days they left the cleaner for a tip, in their money, then when they saw that the quality of cleaning had not changed, they stopped leaving it at all. Our cleaner even stopped greeting us, and pretended that we were not there when we passed him, and we saw each other every morning.
As for food. On a four, you won’t stay hungry chicken with vegetables will always be. The hotel has many different restaurants of the a la carte system, but it is somehow not very good. The food is not very good in restaurants, the service is C grade, in general in Monte Carlo all the service is C grade, not very friendly staff, cutlery is thrown on the table, after a request to put cutlery, napkins in limited quantities, it’s a paradox, all seven days we fought for napkins, it came ridiculously, on a table for six people, they put only three napkins, all the time we had to catch waiters so that they would report napkins and cutlery. In general, the service at the hotel, which positions itself as five stars, barely pulls on a C grade.

The ultra all inclusive system includes locally produced alcohol. The ultra was that this alcohol was sold hours a day.
The sea was warm, the hotel area is good, well-groomed, when we rested we cleaned the pool for three days, three days out of seven we flew out, not pleasant.
In general, we had a good rest, we had a cheerful company, a good mood, but the hotel is far from five +, their ultra and a la carte are so-so to be honest, the service is just not very good.
We have not seen sanitation even once in seven days, there is a pandemic in the world, waves, zero sanitizers. Yes, the tables in the restaurant were not always processed, on the street they generally threw crumbs on the floor, laid new paper napkins and served them.
If the hotel administration still reads the reviews, please resolve the issue with the staff, he is not friendly at all, the price tag for this hotel is not small, I also want the service of the adviser, at least to say hello and put napkins.
We send a separate “hello” to the specialist from Anex tour, the girls are also not friendly from the word at all, they try to sell their excursions when it comes to helping tourists, pretend that they are not them, and are in a hurry on other important matters, such a relationship that I'm sorry, you are a poop and look at you like something that has surfaced in the toilet. The girls are Russian, but it feels like they got infected from the Arabs with a shitty attitude towards tourists.
In general, Arabs perceive tourists as wallets, it’s understandable, we go to them to relax and spend money, if they would treat tourists at least a little more friendly, and they tried to hide their selfish interest for a drop, maybe they would see more money. The same applies to hotel guides, if they didn’t soar tourists that tours should only be bought from them, that a thousand Arabs would steal you outside the hotel, or at best, they would be taken to the police, the matter would develop. As they say, where they eat they don't crap.

Will we go to Egypt again, maybe, if there is no better alternative under the covid conditions, will we go to Monte Carlo again, I think not.
Translated automatically from Russian. View original