Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
6.0
Cleanliness:
6.0
Food:
5.0
Amenities:
5.0
Actually, my review will be precisely from the point of view of a family vacation with two children. Feedback is negative. Overall though the hotel is good. Let it be spoiled by the crisis and covid.
So let's start from the beginning. We arrived in the afternoon of March 28 with a good mood and a feeling of relaxation. In this high spirits, we got to the reception, received the keys to the room and went by electric bus to see what they offered us. Let me remind you - we are four people, two adults, and two children of different sexes. What was our amazement when it turned out that in the room offered to us... 2 single (!!! ) beds, made up side by side. To say that I was amazed is to say nothing. To my dumb question to the employee - what's the matter? - He began to frantically call the reception.
And then it began... Let's go to the reception. There, a hotel worker began to tell me some kind of game that my tour for 2 adults + 2 children is actually a tour for 2 adults, and there are no places for 2 children, sir. And if I want the children to somehow exist in the room, then I would have to pay extra 10 bucks for each child per day. Total 200 bucks to those 2100 that I have already paid for the Coral Travel tour. Some indistinct stories that the tour operator knows about the problem that the hotel DOES NOT have rooms more than 2 people. In the end, the pan deigned to provide one extra single bed to those 2 that we already had in the room. Oh yes, doing me a favor and putting it on at no extra charge. After all, it turns out that I have a tour for 2. Not 4.
And he suggested the next day to resolve the issue in the morning with a representative of Coral.
Okay, in the morning so in the morning. We'll get some sleep.
And then in the morning His Majesty the representative of Coral Travel appears. And immediately begins to be rude on the topic that "I do not work with representatives from the family, bring all family members immediately, otherwise I will leave and your insurance will not be activated. " Some kind of rhetoric at the level of a school teacher in the village, struggling with the local shkolota. Hmm, sadness.
Anyway. Brought the whole family. And then stories began about how we urgently need to order entertainment from him. And not a word about insurance. And, most importantly, after such an approach, this miracle did not understand why we did not want to order anything from him. Well, it happens.
I approached the representative of Coral to talk about the problem. What do you think the answer was? Don't guess. "Write an explanatory note on the back of the tour printout. " Yes Yes. I should. To him. Write. Explanatory. Where is the bottom? I don’t know if it was already the bottom... To the question - why the explanatory note, the guy answered - I will discuss it with the hotel staff. I focus on the fact that the conversation took place at the reception. To my question - "why an explanatory note, here you are, here I am, here are the hotel workers - let's go and just talk" - nit, you need an explanatory note, come at 8 pm, everything will be fine.
Hmm. Well. Here's an explanatory note for you, beard.
I arrive at 8 pm. The result is this. The hotel has only double rooms. He can't help me. To the question - how did Coral Travel sell us a tour for 4 in a 2-bed room - the guy began to tell some kind of game that this was not Coral, this was a travel agent. Like I-not-I, the hut is not mine. Chat with an agent.
Okay, not a problem. I'm recruiting a travel agent, voicing the situation. To which the travel agent is also at a loss - what does he have to do with it if the Coral booking system issued such a tour for 4, despite the fact that the hotel IN PRINCIPLE does not have not only 4-bed rooms, but even 3-bed ones. Asked to speak with a Coral representative. At the time of the telephone conversation, the representative of Coral suddenly began to issue phrases from the series "I, as a representative of the hotel, want to declare that the hotel has such rules. " Here it is already interesting. So who are you? What are you, Mohammed? Representative of Coral? Hotel representative? A representative of the free people of Egypt? Rave. . .
The conversation ended as expected.
We agreed with the travel agent that he would call Coral in the morning and try to clarify something.
The result of this appeal was that we were offered to move to a house closer to the sea. Zets, as they say, all. The hotel does not have 3 or 4 bed rooms. We can't help.
Atlichna.
I leave the question to the public's judgment - who is the bad person here, that is, the radish? Coral? Hotel? Travel agent? In my opinion, the radish here is the side that makes it possible to book a tour in a hotel with 2-bed rooms, assuming the accommodation of 4 people in such a room. Fu Fu Fu.
Well. Let's end with disappointment from the placement. I will just note this. It may be normal for someone to rest 10 days in the same room with two children. For us, this is not the norm. We live at home in a two-room apartment. And go on vacation to two single beds, made up side by side... In general, as I wrote above - fufufu.
Let's move on to the next points. Nutrition. Food is the moment that the hotel needs to be mined exclusively with a fight. There are few tables. There are many people. Dishes 8 days out of 10 were DISPOSABLE PLASTIC!! ! Omg. . . 5 star hotel. . .
To the maximum, the buffet is hidden from the hungry tourist. For every little thing there is a queue. For example, to get such a delicacy as an omelet for breakfast, you had to stand in line of 10-15 people (!!! ).
By assortment. For all 10 days practically without changes. Fantastically cooked veal, excellent (without exaggeration) chicken. From the side dish - mostly rice, sometimes mashed potatoes.
Oh, yes, a couple more words for the amazing redneck. Since it’s impossible to pick the same tomatoes yourself, you have to ask the guy behind the counter. The guy behind the counter will set aside 3 whole pieces for you and - go for a walk. You have to ask for more. Well Gut, here's another 1-2. That yoperny theater. Well, why, having arrived at an all-inclusive, should I beg for the minimum decent portions for each dish? Excellent feta cheese. He, in my opinion, is wonderful for all Egyptian hotels. And yes, we love him. Silent, but please treat us with feta? Please, says the guy behind the counter, handing out, at best, a matchbox-sized piece of feta. No understatement. And at worst - scraping the bottom of the tray with a trowel and smearing it along the edge of the plate. At the level of an excellent plasterer.
In general, as a reader who has read up to these lines, he probably already understood - yes, if you want to eat, you must suffer.
Beach. The beach was good. But coming ashore at 9, there were often no free sunbeds. At all. The wind on the coast for the first week was terrible. I think thanks to this wind, the whole family has earned bronchitis in varying degrees of development. Warm water. The entrance to the water is excellent. With the wind, I suspect we were just unlucky. But folks, be aware. A fundamentally windless bay is not so windless.
Territory. The territory is excellent. Palm trees, beautiful bushes, many flowers. Greenery. The beauty. True, it's beautiful. Some fountains on site.
Swimming pool. He is alone. And this is sadness. Of course, no heating.
Snacks. The quality is just terrible. Hot dogs with disgusting sausages, "hamburgers" with a disgusting "patty". Of all the snacks, only French fries could be eaten. And - of course - how can it be without a battle for the harvest... Oh, sorry, for food. But, unlike the canteen, there was already a line for 30 people. One line for disgusting hot dogs / "hamburgers", the second - for ice cream, which for some reason quickly ended. But there are also 20-30 people here.
Animation. Just assume it doesn't exist. It will be easier this way : ) Especially if we talk about children's animation.
Spa. Good massages. Really good ones. True, when they say that they can do a whole range of massages, in fact, it seems that every masseur can only play one instrument : )
Staff. Mostly very friendly. It was nice to chat with one of the chefs. Smiling guard. Nice bartenders. Some of the reception workers are either tired from the working day, or tired of life.
My resume. If you want to comfortably relax with two children, you do not need to go to this hotel. Our last visit was at the Albatros Aqua Blue Hotel. Head up. Let four. Nutrition is difficult to compare - perhaps the crisis hit them too. But. Family rooms. Tons of pools. Diverse food. Possibility to eat at almost any time of the day.
If you go together - Maritim will be good enough.
So let's start from the beginning. We arrived in the afternoon of March 28 with a good mood and a feeling of relaxation. In this high spirits, we got to the reception, received the keys to the room and went by electric bus to see what they offered us. Let me remind you - we are four people, two adults, and two children of different sexes. What was our amazement when it turned out that in the room offered to us... 2 single (!!! ) beds, made up side by side. To say that I was amazed is to say nothing. To my dumb question to the employee - what's the matter? - He began to frantically call the reception.
And then it began... Let's go to the reception. There, a hotel worker began to tell me some kind of game that my tour for 2 adults + 2 children is actually a tour for 2 adults, and there are no places for 2 children, sir. And if I want the children to somehow exist in the room, then I would have to pay extra 10 bucks for each child per day. Total 200 bucks to those 2100 that I have already paid for the Coral Travel tour. Some indistinct stories that the tour operator knows about the problem that the hotel DOES NOT have rooms more than 2 people. In the end, the pan deigned to provide one extra single bed to those 2 that we already had in the room. Oh yes, doing me a favor and putting it on at no extra charge. After all, it turns out that I have a tour for 2. Not 4.
And he suggested the next day to resolve the issue in the morning with a representative of Coral.
Okay, in the morning so in the morning. We'll get some sleep.
And then in the morning His Majesty the representative of Coral Travel appears. And immediately begins to be rude on the topic that "I do not work with representatives from the family, bring all family members immediately, otherwise I will leave and your insurance will not be activated. " Some kind of rhetoric at the level of a school teacher in the village, struggling with the local shkolota. Hmm, sadness.
Anyway. Brought the whole family. And then stories began about how we urgently need to order entertainment from him. And not a word about insurance. And, most importantly, after such an approach, this miracle did not understand why we did not want to order anything from him. Well, it happens.
I approached the representative of Coral to talk about the problem. What do you think the answer was? Don't guess. "Write an explanatory note on the back of the tour printout. " Yes Yes. I should. To him. Write. Explanatory. Where is the bottom? I don’t know if it was already the bottom... To the question - why the explanatory note, the guy answered - I will discuss it with the hotel staff. I focus on the fact that the conversation took place at the reception. To my question - "why an explanatory note, here you are, here I am, here are the hotel workers - let's go and just talk" - nit, you need an explanatory note, come at 8 pm, everything will be fine.
Hmm. Well. Here's an explanatory note for you, beard.
I arrive at 8 pm. The result is this. The hotel has only double rooms. He can't help me. To the question - how did Coral Travel sell us a tour for 4 in a 2-bed room - the guy began to tell some kind of game that this was not Coral, this was a travel agent. Like I-not-I, the hut is not mine. Chat with an agent.
Okay, not a problem. I'm recruiting a travel agent, voicing the situation. To which the travel agent is also at a loss - what does he have to do with it if the Coral booking system issued such a tour for 4, despite the fact that the hotel IN PRINCIPLE does not have not only 4-bed rooms, but even 3-bed ones. Asked to speak with a Coral representative. At the time of the telephone conversation, the representative of Coral suddenly began to issue phrases from the series "I, as a representative of the hotel, want to declare that the hotel has such rules. " Here it is already interesting. So who are you? What are you, Mohammed? Representative of Coral? Hotel representative? A representative of the free people of Egypt? Rave. . .
The conversation ended as expected.
We agreed with the travel agent that he would call Coral in the morning and try to clarify something.
The result of this appeal was that we were offered to move to a house closer to the sea. Zets, as they say, all. The hotel does not have 3 or 4 bed rooms. We can't help.
Atlichna.
I leave the question to the public's judgment - who is the bad person here, that is, the radish? Coral? Hotel? Travel agent? In my opinion, the radish here is the side that makes it possible to book a tour in a hotel with 2-bed rooms, assuming the accommodation of 4 people in such a room. Fu Fu Fu.
Well. Let's end with disappointment from the placement. I will just note this. It may be normal for someone to rest 10 days in the same room with two children. For us, this is not the norm. We live at home in a two-room apartment. And go on vacation to two single beds, made up side by side... In general, as I wrote above - fufufu.
Let's move on to the next points. Nutrition. Food is the moment that the hotel needs to be mined exclusively with a fight. There are few tables. There are many people. Dishes 8 days out of 10 were DISPOSABLE PLASTIC!! ! Omg. . . 5 star hotel. . .
To the maximum, the buffet is hidden from the hungry tourist. For every little thing there is a queue. For example, to get such a delicacy as an omelet for breakfast, you had to stand in line of 10-15 people (!!! ).
By assortment. For all 10 days practically without changes. Fantastically cooked veal, excellent (without exaggeration) chicken. From the side dish - mostly rice, sometimes mashed potatoes.
Oh, yes, a couple more words for the amazing redneck. Since it’s impossible to pick the same tomatoes yourself, you have to ask the guy behind the counter. The guy behind the counter will set aside 3 whole pieces for you and - go for a walk. You have to ask for more. Well Gut, here's another 1-2. That yoperny theater. Well, why, having arrived at an all-inclusive, should I beg for the minimum decent portions for each dish? Excellent feta cheese. He, in my opinion, is wonderful for all Egyptian hotels. And yes, we love him. Silent, but please treat us with feta? Please, says the guy behind the counter, handing out, at best, a matchbox-sized piece of feta. No understatement. And at worst - scraping the bottom of the tray with a trowel and smearing it along the edge of the plate. At the level of an excellent plasterer.
In general, as a reader who has read up to these lines, he probably already understood - yes, if you want to eat, you must suffer.
Beach. The beach was good. But coming ashore at 9, there were often no free sunbeds. At all. The wind on the coast for the first week was terrible. I think thanks to this wind, the whole family has earned bronchitis in varying degrees of development. Warm water. The entrance to the water is excellent. With the wind, I suspect we were just unlucky. But folks, be aware. A fundamentally windless bay is not so windless.
Territory. The territory is excellent. Palm trees, beautiful bushes, many flowers. Greenery. The beauty. True, it's beautiful. Some fountains on site.
Swimming pool. He is alone. And this is sadness. Of course, no heating.
Snacks. The quality is just terrible. Hot dogs with disgusting sausages, "hamburgers" with a disgusting "patty". Of all the snacks, only French fries could be eaten. And - of course - how can it be without a battle for the harvest... Oh, sorry, for food. But, unlike the canteen, there was already a line for 30 people. One line for disgusting hot dogs / "hamburgers", the second - for ice cream, which for some reason quickly ended. But there are also 20-30 people here.
Animation. Just assume it doesn't exist. It will be easier this way : ) Especially if we talk about children's animation.
Spa. Good massages. Really good ones. True, when they say that they can do a whole range of massages, in fact, it seems that every masseur can only play one instrument : )
Staff. Mostly very friendly. It was nice to chat with one of the chefs. Smiling guard. Nice bartenders. Some of the reception workers are either tired from the working day, or tired of life.
My resume. If you want to comfortably relax with two children, you do not need to go to this hotel. Our last visit was at the Albatros Aqua Blue Hotel. Head up. Let four. Nutrition is difficult to compare - perhaps the crisis hit them too. But. Family rooms. Tons of pools. Diverse food. Possibility to eat at almost any time of the day.
If you go together - Maritim will be good enough.
Translated automatically from Russian. View original
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