Spoiled vacation

Written: 6 february 2022
Travel time: 29 january — 5 february 2022
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 2.0
Food: 2.0
Amenities: 3.0
Upon check-in, they gave us $20 and a chocolate bar, gave us a room on the first floor, which stank of paint and the balcony door did not close. There were no glasses in the room, let alone shampoo and shower gel. The cabinet for the refrigerator was empty, but he stood right in the room and rattled like a victim. We asked to be moved, they said that we could not live in a room where it stinks of paint. They moved to another room, there was a kettle and glasses, but the safe did not work, the drain in the sink was broken and the curtains were torn off the eaves, they hung like rags. All metal parts in the room are covered with rust, furniture and doors are very dilapidated. The bed was not changed at all. Towels were not changed for 3 days, and they also managed to twist peacocks out of wet, dirty towels, and this despite the fact that I left chocolate for cleaning. Complained on day 4.
The food in the canteen is so meager, tasteless and monotonous (mostly beans, cereals and vegetables) that we started eating at the Fares restaurant next door. We asked for wine and whiskey. The first two waiters simply forgot about us, the third finally brought the wine diluted at least 3 times, instead of whiskey water with the addition of some kind of tinted chemistry. Desserts are the same primitive biscuits, poured with colored chemical glazes, the same every day. There is no choice of meat, they give either a piece of chicken or goulash, in which there is very little meat, only vegetables, if you do not take it at the beginning of dinner, there will be no meat later. Choice of cheeses - one bowl of feta, which was quickly sorted out, and one processed cheese that tasted like polyethylene. Soups tasteless paste.
On the DR, they brought me a piece of the same gloomy biscuit as a cake, which is every day in the canteen, although I asked not to bring it. At the a la carte dinner on the DR, the husband was given 2 tough shrimp, the same diluted wine and a rotten crab that had black claws and a completely empty shell, with no trace of meat. I was indignant, the waiter ran after me and persuaded us not to tell anyone. Rust on forks. When cups ran out, paper cups were placed under tea and coffee. Fruits - oranges and tangerines, pieces of an ugly pomegranate. Dates were only the first 2 days, and they are very cheap here.

Beach towels run out at lunchtime, many go to the beach without towels. The heated pool is small, like a children's pool. They carry on 2 beaches, paid Phanar and free Palma. We decided not to spoil the rest completely and went to a paid one, there was a lot of space, an excellent reef and internet. In general, you need to be an extremely unpretentious tourist in order to put at least a three for this hotel.
Translated automatically from Russian. View original