Тихий ужас! Quiet horror!

This is our first trip to Egypt and coincidentally we have a honeymoon and +1 birthday round date of 30 years. We chose the most classy hotel and it turned out just disgusting! The tour operator (Elegance tour) did not warn us about this, everything is inconsistent with the description on their website, and on the website of the tour operator (join up) what is included in his duties as a consultant, his name is (Sergey) and that in reality, and not how did he not compensate for the completely ruined vacations and holidays that were so important to us, as we informed (Sergey) IN ADVANCE! ". Everything did not work out from the very beginning, since (Sergey) could not draw up the contract correctly and write adequate dates there, etc. , only on the eighth time of altering the contract, he was able to overcome such an overwhelming task! What took, for a minute, ALL DAY! Then the contracts and all the documents within the agreed period were not sent white, but only the next day.
Then at the airport our plane was delayed for 3 hours, and we sat from 20:30 to 2:45 at night and eventually arrived at about 6 in the morning.


We were settled by 10:00, they refused to feed us without bracelets, although at that time dinner was in full swing and the Arabs were gorging themselves with camps, they did not immediately give out bracelets, although our stay was already paid for with breakfast, since our arrival was supposed to be at 3:00 in the morning! Arabs who arrived after us were settled immediately. The fact that we have a honeymoon and DR, we warned in advance and also upon arrival, in the end we were given a regular room, killed in the trash. On the ground floor, to the children's pool, which stank every evening right up to tears, but we will return to it later. The room was killed and the tables were broken, the doors to the furniture went themselves screwed with a screwdriver, it's good that they took it.
From the first check-in, we were left with a shower set for one person instead of two, as required by the contract, there were also no slippers or bathrobes, one bar of soap for two, we had to hide the soap so that we would be given one more at least for a bidet and not just for washbasin.

Cleaning every day, without chocolate, the cleaning is disgusting, they just put the figure from the towel right away, and so on. Plumbing is working but dead, the bed was changed once in 8 days, although they are required every 2 days. Shampoo, etc. , was poured into old tubes until we began to hide these tubes, and poured so that the entire tube was constantly in the liquid itself, in fact, that’s how we guessed ...We didn’t go to figure it out and swear because we were just killed in the trash we didn’t sleep for a day and a half and were just like (plankton), we went to dinner at the reception for bracelets to just eat and go to sleep.
(I'll run ahead) After we partially laid out things, it no longer made sense to change the room, since we walked through and there are only two types of rooms and our standard one!

The next day, we studied the dead hotel, dirty pools with hair and cups and other garbage (packs of cigarettes and bulls) throughout the hotel, About the fact that Arabs constantly smoke in the pool and on bars and on sunbeds that the stench is around for 20-30m this is a different story ...One funicular worked with us for 1 day, then it broke down and stood for 4 days. Discrimination is generally a separate issue, the line at the bar for the Arabs is not written + the bartenders pour only for them, and when you already get out brazenly, then only for you. Liquids are poured only in small cups of 0.25 ml, which in the crazy heat of 42 degrees is nothing at all, they don’t pour it into bottles and don’t give it.

The loungers are mostly occupied with towels where smart-ass rednecks from Russia and, to be honest, from Ukraine and the Arabs occupied towels! Pantone with broken railings and very oskolsky and the other broken into trash (concrete) you can break your legs on it and you won’t reach the end of the caral because there are no oskolsky and railings and concrete pillars stick out! At the entrance to the floating panton, in front of it, there is supposedly a bucket of water to wash shoes from sand, but in fact, from the water on slippers, the legs slide over it even more and it is very difficult to walk on the waves, even with broken railings, which are made from a rope and pipe metal. You can fall and face down on the reinforcement from the fence on the pantone itself! To the easy! It throws waves so hard! THE RESCUER COMES ONLY AT 10:00-10:30 and until 17:00, which in principle is not enough, because you burn out instantly in the heat, and you can swim either in the morning or in the evening, and at 11:00 hell starts!!!
You change towels for cards from the room and exchange them there either at the bottom or at the top of the hotel and only there and back. There are buoys along the reef 30mX10m nowhere else you can’t swim normally from the shore, don’t go in, he screams and whistles into the call (Rescuer) That it’s like don’t go on the guards, although most of them are already dead.

There is a main canteen and there is a restaurant downstairs near the beach, so in order to sign up for lunch there, and these are burgers with potatoes (The only + - normal food), then you need to go to the reception every time and sign up on paper and write the paper itself to the waiter and only on time!! ! Or go eat in the main canteen where the food is frank (SHIT! ) where there is still a restaurant inside the lobby itself in which the windows are open and there for smokers and the ventilation does not work and all this stench from smoking pulls throughout the main large hall and also into the very dining room, which is essentially part of the hall!
In the morning, scrambled eggs in the evening from the grill, at lunch the food is terrible and for the last 3 days we dined, dined like burgers in a restaurant on the beach according to the notes on paper! There was also (the chefs gave out), they gave out themselves, and the Arabs had more portions for the Slavs for less, and when you shout to him mo-mo (more-more), he looks at you with hatched eyes.


They serve Arabs out of turn and, as usual, this is a whole camp with a minimum of 5 and a maximum of 12 people who occupy 3-4 tables at once and take away all the chairs from the rest of the tables that people have nothing to sit on stupidly, and I take it even if there is already a plate and you went away for a plate of food because there are NO TRAYS! Carry drinks but mostly to the Arabs and them in the first place. Horror, we just felt like blacks in America in Texas! The cleaning staff is good and kind and will always help and clean as you ask, etc. , but not all of them, there are only a few such people in the whole hotel.
In a cafe in a restaurant on the beach, there is a tall waitress girl who more than 3 times that we were there simply ignored our orders, the third time we waited 25 minutes until they brought us cola, and then, half a glass with a bunch of ice, and then after as we called again and asked where our order was, and this again (ALL INCLUSIVE!! ! ). And it was like that all the time!

After the Arabs on the tables and in general in the canteen, as well as throughout the hotel, there is such a wild shit that you can literally think that they are used to eating and living with pigs in a barn! From (dishes), the meat is dug out and full plates of sausages are scooped up without pasta, so that even the plates break and leave on the tables mixed with garbage ...There are very few and rare fruits, for all the time 2 times watermelon, which is either sour or not sweet, moreover everything from one trough, we didn’t even see bananas, etc. fruits, rarely oranges, and then with slices of skin.
Some kind of incomprehensible water salad similar to stew and or jelly with mineral water! Their confectionery is 5+ to be honest, very tasty, of course, not all but most. Drinks are an analogue of yupi, which is additionally sugared and because of the sugar, the pouring taps were clogged and it pours out of it on the floor and everywhere, then the slippers stick and someone does not usually clean ...


2 pools, 1 jacuzzi, 4 fountains, billiards, etc. , do not work on the territory, spa, sauna and bath also do not work. The cinema and the kindergarten also do not work, which is why there are constant screams of children and babies throughout the territory, and Arab mothers carry them like bags in all the pools and put them on chairs and tables in the canteen when they sleep ...And in the evening, bleach is poured into the pools, yes so many that it’s impossible to sit on the veranda and walk next to it, it hurts your eyes, and also the first floor overlooking the pool, let me remind you that we are on a honeymoon and we rely on a room (*) above the level and overlooking the sea, etc.
And = one free tour that we were never given! And this is according to the rules of the hotel!

In the funicular, instead of the air conditioner, there is a fan on the roof like Carson's, when we saw it, we almost pissed ourselves with laughter : -)) there is also a bunch of cobwebs and dust, and all this blows on our heads ...fu! On all other issues, etc. , it’s on trifles, but the attitude itself is a bit not like 5 * and even sometimes 3 * with a stretch. Honeymoon ruined! Birthday ruined! (Although they brought a small cake to the room without a candle and congratulations, etc. , purely on indifference! ) Get experience, sign! Based on the above, neither the tour agency, nor the tour operator, nor the hotel, of course, we do not recommend ...Then the choice is yours ...Room 2723.