Отель неплохой, гид Анекс тур в отеле Мохамед произвет отвратительное впечатление The hotel is not bad, the guide Anex tour at the hotel Mohamed will make a disgusting impression

I am writing a negative review for the first time, but this is necessary. I consider the beginning of my vacation spoiled due to the meeting of the hotel guide Mohamed. Above were reviews of this wonderful guide, but we did not pay attention to this, but in vain ! ! Morning check-in at the hotel! Tourists tired after a night flight! Promises that the settlement will be immediately after the meeting, at which Mohamed addressed people in a rude manner, ignored the crying of children who were tired after a night flight (usually Egyptians treat children well! ). The style of communication with tourists was dismissive and occasionally boorish. I am very sorry that I did not film this conversation with the guide Anex on video! Further, those who bought excursions were invited to the settlement, the rest were dismissively driven away to wait aside! In general, angry tourists made a scandal, after which the manager came and a leisurely settlement began, and for an additional fee (they didn’t want to take money in the morning, by the way).
During our stay, people were dissatisfied with his paid excursions. We and other tourists were dissatisfied with the work of Mohamed Elbokuty 01.666 72089, but the hotel management and Anex tour ignore the claims and this guide continues to work and spoil the reputation of the hotel.
By the way, I liked the hotel. The room and cleaning were excellent, the beach line is long with different areas, good reef and fish, 3 different pontoons, the territory is pleasant. The food is monotonous for 5 * does not pull, there are even queues for scrambled eggs, the dishes were clean, the staff tried. In general, not bad.

In Egypt 5 times, I will not come to this hotel again, despite the many advantages of the hotel itself, and I do not advise anyone because of the meeting at the reception and the hotel guide.