They steal towels for a fine and Wi-Fi is weak

Written: 24 june 2021
Travel time: 31 may — 10 june 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 1.0
Cleanliness: 5.0
Food: 7.0
Amenities: 6.0
I stayed in this hotel from May to June 2021, for the second time. But if last time everything was fine, then this time the service of the hotel has deteriorated greatly. Now in order:
1. SETTLEMENT.
Settled quickly, standard room, on the 1st floor, not far from the restaurant, stage, beach and pool. The room is clean, cleaning every day, change of towels too. The room is not new, but cozy and clean, not very large, but bright, except for the bathroom, it's a bit dark.
2. FOOD.
Excellent and varied, every other day different cuisines of the world, Russian, Eastern, European, sea day. There is a lot of food, they give out as much as you ask for. Coffee and pasta are very decent, meat, fish, desserts in stock. Drinks standard, local alcohol (wine, beer, rum, rather weak cocktails)

I took a paid dinner for $ 37, it included a show program, dinner and a disco on the beach (but in the end it was free for all hotel visitors) Dinner of that money is not a table, first, second and dessert, alcohol was not included in the price. Separately, it was very expensive from 200 euros for a bottle of wine. So don't take dinner, eat at the main restaurant and then go to the disco.
At the beach bar, drinks only, the food was rarely in the form of rolls and a couple of times melon and peaches. I never found ice cream.
3. ENTERTAINMENT.
Every day, gorgeous shows, well done guys, costumes, staging are all at the highest level.
Discos are very weak from 9.30 to 00.00 on the street, once a week there is a disco on the beach, there is more fun and the music is different, but the drinks are paid. Even before the disco after the show, the singer sings in Italian, just fine, but the girl is not very good. During the day the animation is weak, yoga, something in the pool, and that's it. The kids didn't have much fun either.
4. SEA.
It is warm, the pier is gorgeous, there are two pools, a luxurious coral reef, very beautiful. entry only from the pier, from the shore is very small and for children. The pool is not big, but I have never been in it, the sea is better.
The beach itself is large, there were enough sunbeds, but there were also paid VIP beds.
5. CONS.
On the last day, they take away a beach towel from the room, so that later before leaving they can present the loss and demand a fine of $ 20, all my friends had this, although I reported this to the reception, but in the morning before leaving I had to make a fuss, then they said that everything was OK, understood that I won't pay. Ruined the whole holiday experience.
The second point, also all my friends had, the animators offer to go to the disco, the price for 1 person is $ 18, if you give verbal consent, but later you don’t go, then they demand money. I refused to pay for a service not rendered, as a result, the payment was canceled, but it was unpleasant, I had to swear again.
The third biggest negative is the prices at the bar. It was my birthday and I took a bottle of proseco for friends, and then they brought a bill for 104 euros, in the end I asked for a discount at the reception, which they gave. Prices in the bar are expensive, so check in advance what how much it costs!
Translated automatically from Russian. View original