Review of Concorde El Salam Hotel

Written: 30 april 2019
Travel time: 20 — 28 september 2018
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
We wanted to go to this hotel, so we chose it, we liked the fact that it is located on the first line. In addition, our friends rested there, but then the hotel was better. The agency also told us that this hotel used to be a higher level, now it is a little lower, and that's how it was. I didn’t like the restaurant, it feels like it’s a canteen, somehow it needs to be updated, the menu is not large, but you can eat. Let's just say, for a 5 * hotel is rather weak. . The territory is normal, the room is normal, no complaints. As for cleaning the room, as I understand it, they have such a policy, if you do not say that you need to clean and do not hang a sign on the door, then they will not clean it. When we arrived, there were free rooms, we knew this, but nevertheless, they said that we had to wait for the settlement. We were not particularly upset, we went swimming, and that's all, after which we were settled. I know that tourists who came with small children were settled immediately, they were not forced to wait. There was animation at the hotel, but it was more like a concert, a performance in the evenings, the animators danced in front of the restaurant. They dance cool, they are great, we liked it. There was a guide at the hotel, and this is the first time we liked the guide, he didn’t run over, didn’t force him to buy excursions. He simply explained what the purchase of excursions outside the hotel is fraught with, but he did not take offense and did not get angry if they did not buy from him, an absolutely normal person, we liked it, he spoke normally, he helped. However, I will not return to this hotel for the second time, unless the price is very low. For me, the room and food are still important in the hotel, in the hotel it was, in principle, tolerable, but the rooms and the hotel itself, of course, are already a bit old. . .
Translated automatically from Russian. View original