Quiet horror

Written: 31 august 2021
Travel time: 12 — 19 august 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 2.0
Food: 4.0
Amenities: 3.0
My wife and I spent a week in this wonderful hotel... I want to leave a review in order to protect others from such a holiday. I must say right away that we are not demanding tourists and turn a blind eye to many things, but !!!
We arrived at 4 o'clock in the morning, immediately issued papers to fill in at the reception. The issued document indicated room 1324, however, when checking in, the body at the reception simply corrected the number to 3124 with a pen, sending us to building 3, but more on that later.
We waited 10 hours for check-in. . . I offered money for an early check-in, but they told me that there were no available rooms, although there were plenty of them. I was also told that our room is now being prepared and cleaned, so it's worth the wait. Why is there no early check-in service at the hotel? For me, a mystery, swine attitude towards guests.

The bracelets were put on for us right after breakfast, probably so that we would not overeat anyone. They didn’t even offer water, they went to the city for it. They settled us at 13:40 and then it started... Arriving in this room, which, by the way, was prepared and cleaned from the very morning, we found a flood, dirt, a bunch of hair, chips and ashes on the floor, the bed was made, but not was clean, the curtains were really dirty. . . There were towels on the floor in the bathroom, the garbage was not taken out. . . In short, we were given the room immediately after the guests had left without even removing it!! ! Angry like a dog, I ran to the reception and quarreled with us, they changed the room to a room in the same building but in a more or less decent condition. Anyway, it was removed.
They also offered to change the room to a "good" one for $10 a day)) after spending 10 hours completely ignoring my requests for settlement, I just sent this Muhamed to hell.
The third building, in which those who do not want to pay extra are accommodated, is located approximately in the very ass. You will have to walk 15 minutes to the beach, if not in a hurry. There is no beach, you can only swim from the pier, and then, if you don’t know how to swim, then only in the pool, because it’s deep there literally right away.
Food... You will not be hungry, but there is no variety, every day is the same. Braised beef, fried fish and chicken. The potatoes are all semi-raw, pasta, rice, vegetables. . . Poor choice. Fruits - melon and dates. There is almost no sweet, only biscuit cakes of 2-3 types. But again, you won't go hungry. There are two canteens, but the second floor is shared, on the first floor only for visitors. If you are not satisfied with the society of local natives - go to the first floor, they are not there. On the second floor, a real trash is going on, thanks to the locals. . .
There is almost no animation in the hotel. There are animators, but there is no animation, very sluggish. It all comes down to an invitation to discos with a payment of $ 7-15
The territory is dirty, the floors are sticky, the toilets are not cleaned, there is no paper. . .
The rooms are also cleaned on a blunder and not every day. During the week of stay, the bed was not changed even once, towels were replaced once. Beach towels are issued near the pool in exchange for cards that you are given upon check-in, you can change them daily after 17:00.
2 bottles of water are delivered to your room daily.
The impression of the hotel is the most negative, 100% we will not go here a second time.
Translated automatically from Russian. View original