Terrible attitude towards guests, disgusting behavior of the staff, food leaves much to be desired

Written: 26 july 2021
Travel time: 15 — 25 july 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 3.0
Food: 2.0
Amenities: 3.0
Disgraceful behavior of hotel staff. It all started with the concierge. I brought a suitcase and went into the middle of the room without a trace and began to demand a tip, at that moment I was breastfeeding my youngest child. He did not respond to a request to leave the room, DEMANDING money.
There were no bathrobes, slippers, toothbrushes in the room. On the 4th day, they decided to give them after they posted a review on the Internet. But on the condition that we remove it. And gave washed to holes.
We had an All inclusive package, the price included ice cream, nuts, etc. But none of this was given, referring to the fact that the apparatus broke down and it was all over. I want to note that on our dates the hotel was only 20% occupied.
When you check into the hotel, the Internet will not work for you for 2 days, they will turn it on for you only for the 3rd day, referring to the provider. But in fact, they do not connect it themselves, so that you buy their SIM card.

The above behavior of the staff will not change until you give a tip to everyone from the concierge to the cleaners of the room and the bartender in the snack bars.
The beach near the shore is rocky, you can break your legs very easily, because. huge stones.
The food in the main restaurant is monotonous, every day will be the same, except for 2 days a week, these days new guests arrive.
If you come not to the opening of the restaurant, but at least to the middle, you will eat in the company of the staff of the entire hotel. Yes, yes, the staff eats in the same restaurant and at the same time.
And they will impose on you as if they are tearing off a piece of meat from themselves and with such a physiognomy that your appetite will disappear.
It is better to keep children away from animators, tk. they don't choose expressions, and also girls smoke in front of children. This concerns the animators Fuul concept like they were called.
I strongly do not recommend this hotel for a holiday!! !
Translated automatically from Russian. View original
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