Nice hotel but ZERO receptionist

Written: 18 july 2023
Travel time: 29 june — 11 july 2023
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 7.0
Cleanliness: 7.0
Food: 10.0
Amenities: 7.0
The hotel is not big, compact, the staff is friendly, the animators Chiko and Musa are great, always positive. The staff in the restaurant is the best, responsive. Cleaning was every day!
And now the negative: very rude employees at the reception, spread incorrect rumors, tried to bring to a conflict by any means, then began to say that you speak my language (Arabic) or English. As a result, during the eviction, they provided a questionnaire with estimates and began to apologize.
There are no shops and pharmacies on the territory, and they will not give you the opportunity to buy anything, that is, without the permission of the police, you will not be let out of the hotel.
So take with you all the spf cream, toothpaste, brush.
Also, everything that is possible from diarrhea and nausea is mandatory.
With a fight, you can take shampoo, because at check-in there were not full jars of soap and air conditioning.

And now the Mediterranean Sea, in our period there was often a yellow wave flag, the calm was complete only on July 3, and the last days the red flag.
Would I go back to this hotel, probably NO!!!
P / S take the number carefully, look for cracks and chips in windows, lamps, etc. As a result, you will be billed.
Check the windows, because the wind shattered the glass in the window in the morning, and we were accused, "There is NO WIND", "THE ROOM HAS BEEN RENTED TO YOU AND YOU ARE RESPONSIBLE FOR SAFETY"...pay 25u. e ....We didn’t break it and, out of principle, began to prove it, as a result we wrote to our travel agency, which resolved the issue, changed the window in four days, and did a general cleaning, it must be borne in mind that two small children lived in the room, i. e. this negligent attitude towards the client. Other boys paid 45 c. u. upon departure. e. for a crack in the lamp. Draw your own conclusions!!! !
Translated automatically from Russian. View original
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