Spoiled vacation!

Written: 16 august 2021
Travel time: 6 — 13 august 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 4.0
Cleanliness: 2.0
Food: 1.0
Amenities: 1.0
We came to relax with a group of friends in this hotel. First of all, they noticed that there was no word about Labrand on the territory, but we were seduced, because this is a very good hotel network. Such is the deception. On the first day we got to lunch, where there was only 1 type of meat and then with onions ((On the very first day we thought about changing the hotel, but it turned out that according to Marsa Alam this is only possible with an additional charge of $ 20 per person per day (even if hotel of the same price list) and we were immediately warned that the rest of the food was not better. Dinner on the first day was already better, chicken and fish, but not in assortment, it is expected from the top five that a variety of choices, at least a minimum. The first days there were 2 animators , then the team from Selfie travel arrived - their animators are very intrusive and stubborn. Despite the fact that we really love activities and go with pleasure, but when they heard a refusal they tried very hard to impose and literally force, the actions of the animators should be such that lure people to want to participate on their own, but alas... Every day the animators danced the same dance on the beach with disgruntled faces, lost their movements, it is clear that it was done as if through force, such a spectacle. The hotel staff did not, but the entertainment team from Selfie Travel left a negative impression, too intrusive and constantly with sour faces.
Let's get back to the food, in the following days it got better: breakfasts are standard, like everywhere else, for lunch there was chicken and fish, in the evenings grilled and fish, everything is delicious, but there is some kind of infection in food or drinks in the hotel. The first day everything was fine, and then the daily poor health and spending half the rest in the toilet. Diarrhea from day to day, daily severe heartburn, and this greatly affects the quality of rest, no peace. We took medicine with us for this case, but they did not help either. Two of my friends actually vomited on one of the days, we suffered from severe food poisoning all week, which lasted for all of us for several days after returning home.
The staff is friendly, the waiters are very kind and helpful.

There is no reef on the sea, as stated by the tour operator on the website. There is a huge piece of dead reef, from which pieces were torn off and floated like pieces of feces.
Every day there were high and low tides and the sea was dirty - pieces of reef and algae swam with us every day.
The room is large, spacious, but there is no network in the rooms, and in general it is difficult to catch the territory, we bought SIM cards so as not to depend on Wi-Fi, but it is almost impossible to find a place where the network catches.
The room had soap, a shower cap and EVERYTHING! Do not dream about shampoos and shower gel, coffee, tea and water (brought every day).
Excursions are much more expensive than in other regions of Egypt. Prices From 60€. Outside the hotel there is desert on the sides. Resting mostly Europeans. The territory is large and well-groomed. There are no shops and even PHARMACIES!
At the expense of the bar - they make different cocktails, pour as much as you want.
The rooms are cleaned every day, but the bed is all in spools, it feels like you are lying in the sand.
The beach towels were very stinky initially, they were replaced with less smelly ones, but still . .
We will never return to this hotel.
Translated automatically from Russian. View original