Dirty dishes, lack of staff, no internet

Written: 3 november 2021
Travel time: 21 october — 1 november 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 1.0
Food: 4.0
Amenities: 3.0
Read and decide whether or not to go to this hotel.
If you have kids, don't go there!
There were 7 of us, 3 of them children.
We arrived around 6 in the morning, they didn’t give us welcome drinks, moreover, they didn’t even offer water! They said wait, the room is being prepared. After waiting for about 3 hours - we went to the reception - they said it would be ready soon)) and the truth was not leaving them - they gave us the number right there.
Bracelets were given only around 14:00
The hotel is beautiful, new - from the good - that's all.
Nutrition:
For 11 days, edible soups were 2 times, the rest of the time (Lunch, dinner) they tried all the time - it was water with pepper under different names.
of the side dishes for lunch / dinner were all the time rice-pasta-potatoes
meat for dinner was not bad
the fish all the time was a terrible "sea tongue" who loves it, sorry, but it is smelly, salty and peppery.

breakfasts are normal - you can choose: scrambled eggs / scrambled eggs, cereals, yogurts, toasts
the children ate pasta and cereal for a year ahead, and my husband and I ate rice for 2 years ahead.
Fruit:
if you are for dinner at exactly 19:00 aisle. then you will have time to take a pomegranate or a fig, if you come at 19:15 there will be only apples, quince or something like quince and a little bit of grapes.
SAVE activated charcoal and something from an intestinal infection is a MUST HAVE!
The dishes in the restaurant are half chipped. . . how so? Well, this is a new hotel... Almost all the cups are dirty, so we used disposable cups.
The coffee machine is so dirty that you don’t know whether to drink coffee or quit))))
The pools are cold water.
Swimming pool with a slide!! ! You should have seen what was swimming there! They just don't clean it at all! Once I saw how a worker in a red T-shirt was scraping off the walls of the pool with a mop and left all this beauty in the pool!
Playground!
Swings - be careful, as they are only screwed on by 1 bolt.
It is impossible to visit the site during the day due to the heat, in the evening due to smelly watering and insect smoke treatment, and at night or late in the evening it is not lit.
Sea!
there is something like a lagoon, but it is small and there are a lot of people. You can do snokling, but there is very little space, and for such a large hotel / number of people - this is a disaster, or go to a depth of 30 meters, where there was a red flag for 8 days in 11 days. In a word, the coast of this hotel is also a disaster!
Rooms:
new beautiful ones.
cleaning is terrible for a tip, beautiful figures will be twisted to you, and sand will be left under your feet.
Internet:
he is absent! there are certain hours when you can catch him, but you won’t go to Skype and send pictures.
Animation is terrible. Only Halloween was great!
Russian speakers were only 3 staff 2 animators and 1 boy at the reception but it was rare if you don't speak English - that would be a problem.

When checking out, drag things yourself, otherwise you will have to wait another 30 minutes, and they also told us that we broke a cup)))) and wanted to be compensated for it, the husband could not stand it anymore and at 1 a. m. they raised the cleaner from the bed, who admitted that he did not bring it)))
That's it in 2 words. I DO NOT RECOMMEND THIS HOTEL! There are more emotions than I wrote, if you want to ask another question - write, I will definitely answer! I wish you a good rest! do not miss the choice like us!
Translated automatically from Russian. View original