Обман, воровство, негостеприимство Deception, theft, inhospitality

I have been resting in Egypt for a long time, I fell in love with this style and don’t pay attention to many things. I definitely like Egypt and I plan to come here again. I must say right away: the price - quality corresponds. Who cares about the sea and the underwater world - go, you will not regret it, for whom the quality of service and gastronomic diversity - you definitely do not come here. Most vacationers are Italians, Germans, Poles, Ukrainians. There are also Russians, but thank God there were no "branded" behavior.
So the pros:
Sea, corals, location, sea view from all rooms, room cleaning, well-prepared food, enough landscaping on the territory, no Internet (yes, this is a plus for me), unobtrusive animation, good music throughout the territory (I am a musician, so I know for sure that it does not annoy the audience with different tastes)
Minuses:

1. Deception at the reception: different prices are charged from tourists for early check-in. They try to talk about the "best" rooms with a good view. They agree to show the room only after payment: after all, all rooms have one view: the sea
It seemed that the reception was sorry to hang bracelets before decorating the rooms and let people in for breakfast. This is a practical demonstration that the personal profit of employees greatly lowers the rating of a fairly good hotel. : (
2. Theft. On the second day of rest, it turned out that water tinted with a bluish color was poured into the bottle from under my transparent professional shampoo. Apparently they hoped that all people wash their hair with that soapy substance that they pour into plastic wall dispensers and that I would not notice. Ok, since there is such poverty for shampoos, next time I will bring the children's shampoo "Quack-quack" here for gifts.
3. Main restaurant. This is the first time I have encountered such a clear and eloquent demonstration of preference for Arab and local tourists: waiters occupy half of the tables for them before the restaurant opens, and guests from other countries simply have nowhere to sit! Next are the tables for the guests, who tip the waiters. Each waiter has fixed tables behind him and pays attention according to the size of the tip. I want to appeal to the administration of this hotel and other Egyptian resorts: giving preference to your own is not bad. But you also get the most complaints and the least money from your own. And foreign tourists bring you the main income! Lockdown confirmed this. Don't forget this and please remind your employees!
4. Drinks at the bars. Both alcoholic and non-alcoholic are heavily diluted. Although it may be for the best for many vacationers.

5. And the extreme, "fat" failure, which left the most indelible impression: on the day of departure, we were not allowed to have lunch! They wanted $13 per person! A large group of tourists was leaving, the transfer to the airport was at 14.25, there were families with children. So at the reception they said that those leaving do not have the right to move around the hotel. They also went to the restaurant to check that none of the group accidentally sat down at the table. It's a shame, given the already poor menu and conditional variety! Of course, after such "hospitality" no one was going to pay for lunch. uncomfortable.
Dear hotel management! You're throwing away leftover food! Is it really that hard to give people lunch before a long flight and earn yourself a good rating at the same time?
Everything in your hotel would be great if it were not for such an attitude towards guests!