Disgusting

Written: 6 december 2021
Travel time: 26 november — 3 december 2021
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 1.0
Cleanliness: 1.0
Food: 3.0
Amenities: 3.0
This is the most disgusting hotel I have ever been to, and even with a child. The food was poor and every day the same, constantly sick, there was very little choice of food, the simplest fruits (apples, half-rotten bananas, sour tangerines, pomegranates), there were no strawberries, there were no salads (vegetables were cut separately, tasteless), soups resemble stew , coffee machines were included only for breakfast, saving on everything. Alcohol and Juices (if you can call them that) are of the worst quality. The beach bar has only drinks, no food, no pizzas, fries, sandwiches, nothing!! ! Ice cream strictly at certain hours at lunchtime and also not very high quality from the machine.
The level of service leaves much to be desired. The bed linen was never changed in a week, they only made the beds and then every other day, not to mention how to twist some swans. Moreover, they left tips and they also brazenly extorted them. Shampoos and toilet paper had to be begged through the Reception, soap was not brought for a week. Beach towels are also constantly asked through the Reception to be changed. The iron was delivered three days later. In short, the service and food is a nightmare. Don't go here with kids.
The only plus is a large and green area, similar to a botanical garden, and a sandy entry from the sea. But all this does not cover the level of this service and is not worth the money that they want for it. In the pools the water is cold, the tiles are broken. The rooms are old and broken. In short, I still feel sick from this hotel, I have never seen such horror anywhere else, and they declare themselves as 5 stars. The Internet is very weak and only at the reception. They settled with the child a couple of hours earlier and demanded $ 25 for this.
Translated automatically from Russian. View original