Good hotel, but there are nuances..

Written: 10 april 2019
Travel time: 29 march — 5 april 2019
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 7.0
Cleanliness: 7.0
Food: 7.0
Amenities: 7.0
Our trip turned out spontaneously, nothing was planned in advance. I accidentally clicked on some advertisement on the Internet, the JoinUp website opened with some very low prices - a 7-day tour for two adults plus a child cost only $511! Real ball! Plus, it was school holidays! In general, two days later we were already sitting on the plane and flew to Marsa Alam! Yes, yes, not through Hurghada, but by direct flight to Marsa Alam!
We arrived early in the morning and were seated quickly. An hour after checking in, I realized that the location of the room was not entirely successful, or rather, quite unsuccessful) - the first floor, without a balcony, windows on a blank wall and under the windows there is a path along which tourists and staff constantly walk. I asked for a replacement and they did it without any problems and without any extra charges.
Sea. You have to walk quite a distance to the beach. But that didn't bother us one bit. Pierce is not here. The entry into the sea is very smooth, the bottom is sandy. Go to the depth, to the corals for a long time. As for me, it's inconvenient. The reef is beautiful, a lot of living creatures and sea turtles! We were in late March - early April, the water temperature is comfortable, but it can not be called warm. A wetsuit won't hurt. Definitely need fins! The length of the bay is decent and the farther to the open sea, the more beautiful the corals and without fins it is simply tiring to overcome such distances.

On the other side there is a small beach. Don't be lazy and go there! There is a soft white sand on the beach and the reef there seemed to me more beautiful!
Hotel. Everything is very old and beat up. But! Everything is washed, cleaned, cleaned, cut, in a word, kept in good shape, in any case, they try very hard. The pools are clean. One of them is heated. And it's very cool! Since the water in the main pools is cold (end of March, beginning of April).
The staff is polite and smiling. Requests are responded to quickly. No complaints.
Hotel guide. We had a fight with the guide on the first day. We overslept a little for the information meeting and came later. After a portion of noodles on the ears about all sorts of police registrations and other nonsense, he began to sell excursions, as all guides usually do. Realizing that we are not going to buy anything from him, the conversation turned into a scandal and swearing!
With excursions, or rather with prices for excursions, everything is bad here (. The hotel is in the desert, there is nothing nearby! Excursions can only be bought from a reptile guide or on the beach (they are under the stairs to the restaurant). Prices are high, as this is not for you Charm from Hurghadry, where there are a lot of agencies and competition! Therefore, it is more profitable to order via the Internet. By the way, about the boarding school. It's just a rip-off! Hotel wi-fi - $ 30 a day !!! ! Egyptian sim card with mobile Internet in the shop at the hotel costs 20 euros per 4 gigabytes! I had to buy! At the airport, the desks of mobile operators were closed (about 7 am).
Food. The food is delicious and there is plenty to choose from, there is always meat and chicken and fish. Lots of sweets and fruits. Another smiling Egyptian girl bakes delicious hot cakes! Before leaving, I read frightening reviews about food. But it turned out to be completely different! No complaints about the food!

In general, I liked the hotel, and also considering the price for which we came here, everything is super! Would you come here again? I don't know . . For the same price - probably yes. For more, no. By the way, we went to this hotel as five stars, and some tour operators sell it as 4 stars (and rightfully so).
Translated automatically from Russian. View original