Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
7.0
Service:
7.0
Cleanliness:
7.0
Food:
6.0
Amenities:
7.0
We were apprehensive about this hotel after reading the reviews. Since, I was traveling with a 3-year-old son and campaigned for my friends (they have a 5-year-old daughter). We had a reservation for two rooms in the Kaskata building. We decided that we would change it on the spot with a surcharge to the main building, but first we'll see what is so terrible they offer in terms of armor.
Flight with UIA without delays and problems. In Hurghada, we remember about the visa -25 dollars in the bank, or without a queue in the representative of the tour operator for 27 dollars.
Two large buses went to Thia, so we got there for 30-40 minutes. One bus to the main building, ours drove up to Cascata. AND…. We didn’t see anything terrible, no stench, no dirt. A clean small reception, a fountain in the center, cozy sofas all around, a bar, a large TV. We met and handed out questionnaires. And they dispersed pretty quickly. We asked for rooms nearby. We got a building right next to the reception (very convenient! ), on the first floor, 5014 and 5016. The rooms surprised us, we were expecting something terrible! Clean, snow-white linen and towels, everything worked, hot water was constant, the drains were not clogged, a set of cosmetics was present (shampoo, gel, lotion, soap). Three spacious beds (can be moved). Safe, refrigerator, air conditioning worked properly. Spacious balcony with access to the street, which is very convenient - to the reception, bar 30 seconds). To friends through the balcony, in the evening it is convenient to sit on the balcony together. Direct access to the beach -5 minutes, to the water park - 2 minutes, 3 minutes to the main building. Rats and other animals were not noticed in the rooms.
In general, convenient location, quite normal rooms, did not change anything.
Cleaning every day - they took out the trash, replenished hygiene products, changed bedding and towels as needed. Water was delivered daily at 1.5 liters.
At the reception of Cascata you take the password for Wi-Fi, each time a new one. The Internet is weak, photos, sites take a long time to load, but it is possible to conduct correspondence in viber, etc.
The hotel itself is very big! approx. 1500 rooms. There are many buildings, some are very distant, some are closer to the sea. Several pools, bars, a large water park.
Breakfast, lunch, dinner - in two restaurants in the main building on the 1st and 2nd floors. Many do not know about the second restaurant, so it is cleaner and less crowded, queues and problems with dishes. There are problems with plates, spoons and forks, but the wait is not long. Yes, and thanks to SW. guests - rowed 5 plates in one hand... The queues are also in waves, that is, there is none at all. You can come a little later than the opening and there will be no problems. Or earlier - restaurants open 20-30 minutes earlier than the stated time.
There are no comments on food, it is quite normal for a budget hotel. Fish, beef, chicken for lunch and dinner, always in sufficient quantities. Plus, for dinner, something else meat and fish was cooked outside on the grill. Rice, couscous, pasta, potatoes, stews, baked vegetables, etc. There are two types of soup. There are few fresh vegetables - mostly lettuce, greens (dill, cilantro, parsley, arugula), cabbage, cucumbers, green and hot peppers. Fruits: fruit salad in the morning, for lunch and dinner two kinds - dates and something from - melon, pomegranate, orange, sometimes grapes or figs. Not thick, but they are present). Various sweets - cakes, pastries, jellies, etc.
Breakfasts - scrambled eggs, scrambled eggs, pancakes, croissants, breakfast cereals, boiled eggs, sausages, French toast, milk porridge, yogurt, cheeses and sausages, various bakery products, delicious pastries. No matter how hungry you are.
All food, utensils, appliances are delivered! Wait not long.
Also, a queue may form at the bar due to a lack of glasses and cups. Tip - bring your own glasses, they will come in handy!
You can have a snack on the beach - buns, burgers, nuggets, salad. They bake a tasty cake with cheese.
There is ice cream in the lagoon bar 14.00-16.00
Three a la carte restaurants - Italian, Chinese and fish. Were in the first two. There is a menu of 4 items with two or three dishes to choose from. You can choose 1 dish from each item.
Chinese - delicious rolls for a snack, very tasty chicken in sweet and sour sauce, I liked the baked banana with honey. Meat is effectively served in Mongolian style - in a frying pan, which is set on fire by the cooks, all this is brought to you in smoke! But the meat is a little dry and be prepared that it all splashes in the pan - take care of your clothes.
Italian - good service, delicious pizza!
Going to a la carte restaurants is definitely worth it! They are by appointment, be persistent, they say that everything is busy, in fact, several tables are occupied.
I upset the guest relays robot. A friend had a birthday, contacted the hotel in advance and received a certificate for a bonus - a birthday cake and congratulations from the hotel. When we arrived at the guest relations during the day, they refused a table in the a la carte restaurant. I really asked for restaurant reservations at the table - but they said everything was busy, as a result, only a few tables were occupied in these restaurants... Well, they agreed to a table in the main restaurant. In the end, no one congratulated us, we didn’t wait for the cake…. Very unpleasant, we wanted to make a surprise and celebrate well.
The hotel area is huge, clean, very green! Huge main pool, near Cascata and Laguna rooms have their own pools.
The beach is great! There are always empty seats, go right or left. Warm water, clean sand! Towels can be taken on cards, handed over, after dinner they give out new ones. This I mean that in many hotels they give out only once a day.
Tia just won my heart with his beach!
The animation is good, there are a lot of them, pleasant, smiling! Every morning everyone greeted the guests of the hotel with a dance on the beach, after which they called for various activities! Not intrusive - if you have a desire - you will be busy all day. In the evening - mini-disco, show.
Nobody demanded a tip anywhere, the staff is responsive - they will always help, smile! Nobody was rude! If you don’t want to stand in lines at the bar in the evening, but sit quietly - find a waiter and for a small tip he will serve you all evening. Also on the beach.
Big, beautiful water park! It was unrealistic to drag children out of there! There is also a bar with towels provided.
A taxi to the city costs 16 dollars round trip. If you order a local taxi, not at the hotel. At the hotel -20 dollars. one way.
In general, the hotel is ok. In terms of price-quality ratio, there is nothing to even talk about! For children, a paradise is a sandy beach, a water park, a large indoor playground on the beach, with swings, houses. The animators are watching. I would love to come back if I have the opportunity and the price is right.
Flight with UIA without delays and problems. In Hurghada, we remember about the visa -25 dollars in the bank, or without a queue in the representative of the tour operator for 27 dollars.
Two large buses went to Thia, so we got there for 30-40 minutes. One bus to the main building, ours drove up to Cascata. AND…. We didn’t see anything terrible, no stench, no dirt. A clean small reception, a fountain in the center, cozy sofas all around, a bar, a large TV. We met and handed out questionnaires. And they dispersed pretty quickly. We asked for rooms nearby. We got a building right next to the reception (very convenient! ), on the first floor, 5014 and 5016. The rooms surprised us, we were expecting something terrible! Clean, snow-white linen and towels, everything worked, hot water was constant, the drains were not clogged, a set of cosmetics was present (shampoo, gel, lotion, soap). Three spacious beds (can be moved). Safe, refrigerator, air conditioning worked properly. Spacious balcony with access to the street, which is very convenient - to the reception, bar 30 seconds). To friends through the balcony, in the evening it is convenient to sit on the balcony together. Direct access to the beach -5 minutes, to the water park - 2 minutes, 3 minutes to the main building. Rats and other animals were not noticed in the rooms.
In general, convenient location, quite normal rooms, did not change anything.
Cleaning every day - they took out the trash, replenished hygiene products, changed bedding and towels as needed. Water was delivered daily at 1.5 liters.
At the reception of Cascata you take the password for Wi-Fi, each time a new one. The Internet is weak, photos, sites take a long time to load, but it is possible to conduct correspondence in viber, etc.
The hotel itself is very big! approx. 1500 rooms. There are many buildings, some are very distant, some are closer to the sea. Several pools, bars, a large water park.
Breakfast, lunch, dinner - in two restaurants in the main building on the 1st and 2nd floors. Many do not know about the second restaurant, so it is cleaner and less crowded, queues and problems with dishes. There are problems with plates, spoons and forks, but the wait is not long. Yes, and thanks to SW. guests - rowed 5 plates in one hand... The queues are also in waves, that is, there is none at all. You can come a little later than the opening and there will be no problems. Or earlier - restaurants open 20-30 minutes earlier than the stated time.
There are no comments on food, it is quite normal for a budget hotel. Fish, beef, chicken for lunch and dinner, always in sufficient quantities. Plus, for dinner, something else meat and fish was cooked outside on the grill. Rice, couscous, pasta, potatoes, stews, baked vegetables, etc. There are two types of soup. There are few fresh vegetables - mostly lettuce, greens (dill, cilantro, parsley, arugula), cabbage, cucumbers, green and hot peppers. Fruits: fruit salad in the morning, for lunch and dinner two kinds - dates and something from - melon, pomegranate, orange, sometimes grapes or figs. Not thick, but they are present). Various sweets - cakes, pastries, jellies, etc.
Breakfasts - scrambled eggs, scrambled eggs, pancakes, croissants, breakfast cereals, boiled eggs, sausages, French toast, milk porridge, yogurt, cheeses and sausages, various bakery products, delicious pastries. No matter how hungry you are.
All food, utensils, appliances are delivered! Wait not long.
Also, a queue may form at the bar due to a lack of glasses and cups. Tip - bring your own glasses, they will come in handy!
You can have a snack on the beach - buns, burgers, nuggets, salad. They bake a tasty cake with cheese.
There is ice cream in the lagoon bar 14.00-16.00
Three a la carte restaurants - Italian, Chinese and fish. Were in the first two. There is a menu of 4 items with two or three dishes to choose from. You can choose 1 dish from each item.
Chinese - delicious rolls for a snack, very tasty chicken in sweet and sour sauce, I liked the baked banana with honey. Meat is effectively served in Mongolian style - in a frying pan, which is set on fire by the cooks, all this is brought to you in smoke! But the meat is a little dry and be prepared that it all splashes in the pan - take care of your clothes.
Italian - good service, delicious pizza!
Going to a la carte restaurants is definitely worth it! They are by appointment, be persistent, they say that everything is busy, in fact, several tables are occupied.
I upset the guest relays robot. A friend had a birthday, contacted the hotel in advance and received a certificate for a bonus - a birthday cake and congratulations from the hotel. When we arrived at the guest relations during the day, they refused a table in the a la carte restaurant. I really asked for restaurant reservations at the table - but they said everything was busy, as a result, only a few tables were occupied in these restaurants... Well, they agreed to a table in the main restaurant. In the end, no one congratulated us, we didn’t wait for the cake…. Very unpleasant, we wanted to make a surprise and celebrate well.
The hotel area is huge, clean, very green! Huge main pool, near Cascata and Laguna rooms have their own pools.
The beach is great! There are always empty seats, go right or left. Warm water, clean sand! Towels can be taken on cards, handed over, after dinner they give out new ones. This I mean that in many hotels they give out only once a day.
Tia just won my heart with his beach!
The animation is good, there are a lot of them, pleasant, smiling! Every morning everyone greeted the guests of the hotel with a dance on the beach, after which they called for various activities! Not intrusive - if you have a desire - you will be busy all day. In the evening - mini-disco, show.
Nobody demanded a tip anywhere, the staff is responsive - they will always help, smile! Nobody was rude! If you don’t want to stand in lines at the bar in the evening, but sit quietly - find a waiter and for a small tip he will serve you all evening. Also on the beach.
Big, beautiful water park! It was unrealistic to drag children out of there! There is also a bar with towels provided.
A taxi to the city costs 16 dollars round trip. If you order a local taxi, not at the hotel. At the hotel -20 dollars. one way.
In general, the hotel is ok. In terms of price-quality ratio, there is nothing to even talk about! For children, a paradise is a sandy beach, a water park, a large indoor playground on the beach, with swings, houses. The animators are watching. I would love to come back if I have the opportunity and the price is right.
Translated automatically from Russian. View original
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