Disappointment...

Written: 6 april 2018
Travel time: 13 — 25 february 2018
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 5.0
Cleanliness: 4.0
Food: 8.0
Amenities: 9.0
Being in a blissful state from a wonderful vacation, she promised herself to bring her mother to a retirement paradise. Upon arrival, she began to monitor, and the hotel quickly went to the stop. Miraculously managed to take off the last offer for 12 nights at a good price. Correspondence with the hotel through established channels and the promise of a two-room suite. I didn’t believe until the last, because even on the hotel’s website there are no such rooms. Arrival, again ABC taxi 110 pounds (7 ye), at the hotel at 9 am. Breakfast, as expected, is not allowed) Only a snack is available at the beach bar from 10 am. But we immediately settled in our favorite West Wing on our favorite 4th floor with our favorite view of our favorite bay. Spacious comfortable family. . . a corridor, two separate rooms and a large balcony. The bathroom is small and there is no dressing room, but after the superior everything fades) There are only two such rooms in the entire hotel, so they do not shine anywhere.
The hotel was filled to capacity and it immediately affected the beach. The entire first line on the armor, however, thanks to the early swims, the only free place was ours. The beach was no longer cleaned from the word at all. Complained, sunbeds moved and that's enough. Cigarette butts, scraps, trampled landscape - a stable picture of a premium hotel. In the beach bar, sewage began to be poured directly into the beach sand... a cloaca-colored stream formed, the stench was unbearable. The territory was no longer diligently washed up... a wild contrast with January. Fortunately, the hotel building is clean and the restaurants are just as exemplary. But then again, the cleaning of the rooms is no good. She expressed her indignation to several Englishmen, counting on support... but they are all God's dew. And since the guests are satisfied, the staff does not tense up. The feeling that one half of the staff hid, and the other became embittered by the turbulent flow of the afflicted. Rest has ceased to be languid. The contingent was noticeably younger, noisy Italians came in large numbers, the hotel began to seethe and buzz. I won't say it made me happy. All the same, the feature of the hotel is silence, relaxation and comfort.
Food also suffered from overpopulation, with delicacies cut back sharply. If in January they constantly pampered, now they had to get rare lamb with tuna. Shrimps were only once and then on Valentine. We went to the only la carte 159. At 17.30 for a fee, at 19.30 the same menu for free. Saxophone, beautiful serving of dishes, but very crowded and nothing outstanding. But they were at the invitation of the manager's office in the restaurant for the guests of the villas... that's where the complete delight is. A very refined, even pretentious place, dishes like in the best houses, top notch service, French cuisine. A real luxury restaurant... the most vivid impression of the whole holiday. I was also pleased with the launch bar 159. We meditated there before dinner. Wonderful view, sterile comfortable chairs, excellent service, free drinks. We went to lunch almost towards the end, so that the people would decrease. Another bravo to the architects. . . the western restaurant is divided into seven autonomous zones, and even when full, the feeling of intimacy and comfort is preserved.

January puppy enthusiasm subsided, all the shoals climbed at once... I suddenly wanted to return to the neighboring native Sunrise. Constantly stayed there in the VIP zone and walked around the territory. Cleanliness and order hurt the eyes against the backdrop of the mess in the Fort. Sorry for the intimacy, but even Sunrise went to the beach toilet because it's a shame in the fort. The hotel urgently needs a strict owner, and preferably a Cerberus for each wing. Three weeks after a luxurious holiday, and the impression that the hotel was lobotomized. Maybe I'm too picky because the January euphoria has spoiled me, but it's not comme il faut to go down. You can’t cope with a full load, you need to educate and increase the staff, and not move the beds (c) If I decide to return to the Fort, I will first cope so as not to run into a full house again
Translated automatically from Russian. View original