The room is terrible. Like in demolition houses.

Written: 15 august 2023
Travel time: 12 — 19 july 2023
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 7.0
Cleanliness: 1.0
Food: 6.0
Amenities: 2.0
There are several buildings. and reviews vary due to the body and the staff that wash it. I met a bunch of people on vacation in La Rose and everyone has different impressions (I asked if lucky clients paid extra for cleanliness, they said no) but they found swans on the bed, bags of tea, coffee, sugar, napkins were updated with them, I don’t have any of this was. I rested in building C. on the left is the second building when leaving the hotel, the last floor. my relative is on the second floor in the renovated building to the right of the first exit. we arrived at 4 pm and I fought until 10.30 pm for the right to sleep in a clean, unused bed. discharge stains, pubic hair, lipstick on the pillow, dirt on the sheets, micro drops of blood (suspicion for bed bugs). I have three children with me, antisanitation is not acceptable. there are chips on the floor, peel of seeds and stains from something. for each roll of toilet paper I had to go to the reception 5 times to ask to be brought.
bottled water, for each adult, was also brought every three days. wash the floors with a dry cloth (therefore stains) and only along the aisle. in the corners, behind the curtains, garbage accumulates for months. I washed myself with towels. apparently I'm not alone, because these towels were never white but gray when they bring clean ones. also in the shower, the hair of previous customers. torn linoleum on the floor. dirty furniture with garbage in the cabinets. on the balcony and the windows are not washed at all, everything is in some kind of vomit. walls covered in stains and dirt. my relative had a clean room upon arrival, but the shower was also with hair all over the floor. the refrigerator was brought to her only for 4 days of rest, they asked endlessly, even though they gave it in the end. the floor is covered in cement. her window overlooked the wall of the construction site of the hotel next door. eternal darkness and no balcony. but her upstairs neighbors always found a super clean room, they never left a tip.
but after our stories, they began to appreciate the work of their cleaner and began to leave money. food is normal for egypt. the pools were thoroughly cleaned. the staff is polite. the chief manager of restaurants, thin as a spider, having learned about the birthday, organized a cake in the restaurant by the pool and all the attendants came out to sing congratulations. animators are nowhere better, there are blacks gastroybators, the coolest workers. the beach is small but there are sun loungers for everyone, the mountain of cobblestones separating from the right beach was teeming with corals, colored fish and sea horses under a masked view. the rest of the beaches are just sand and that's it, we were super lucky. after three days they got used to the terrible room and the rest became better. I would return with great pleasure, but now I know in which building it is worth checking in. on the right in the first from the sea, where the visitors were all satisfied with the cleanliness.
Translated automatically from Russian. View original