Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
9.0
Cleanliness:
7.0
Food:
9.0
Amenities:
8.0
Warning: This was our first visit to Egypt so we cannot be completely objective in our evaluation and comparison.
My wife and I are from Ukraine. This hotel has been rated 5-star by our travel company. At the end of October we stayed at Pharaoh Azur for 9 nights / 10 days.
Upon arrival, we approached the main lobby. It is located inside the pyramid, which creates a pleasant atmosphere. The first impression is generally good. The lobby was very spacious and clean. The air was filled with fragrance from the fragrance. However, on a second glance, we began to notice that the hotel is quite old. Gives out furniture, rust on the metal stairs and cut through the "naphthalene".
Check-in: We were very lucky to be served by a very friendly and kind receptionist. His name is Hasan. Special thanks to him for excellent service from day one.
Hassan checked us in 2 hours before the official check in time and upgraded us to a superior room for free instead of our standard garden view room. Also, Hasan arranged a late check out for us on our last day. We are very grateful to him for this!
We were taken to our room in a golf cart. On the way, we noticed that the sidewalk in the hotel was badly damaged. In some areas it was more noticeable, in others less so. I guess from the constant use of "golf carts". In some places where there was heavy "traffic", the pavement was blackened from tires. This is not very disappointing, but spoils the "aesthetics" a little. Also, if you want to walk on this asphalt barefoot or in heels, it will be a problem.
Our superior room was spacious and better than the standard room.
Just out of curiosity, we asked to be shown a standard room so that we could compare its condition and the view from the window. Hassan showed us this room which was cleaner but still worse. The superior room has a king size bed and extra furniture. In addition, it has a large screen TV and more beautiful floor tiles, more beautiful walls, decor and curtains. Superior room with pool/mountain view. "Mountains" are better seen from the third floor. We were on the second.
What we didn't like about the room: despite the fact that the room is large and nicely furnished, the condition of the furniture is quite bad. I would rate it 6 out of 10. Everything looks MUCH better in the official pictures. Also, the room was far from being "brilliantly clean". There were stains on the walls, the furniture was worn, covered with remnants of paint from the whitewashing of the walls (in the recent past, I believe, small touch-ups were done on the walls).
However, my wife and I may have fairly high standards of cleanliness, this is subjective. Hard to say. But for us it was far from clean: there were dirty areas on the floor, especially near walls, corners, under furniture. There were scattered pieces of dust and dirt with a diameter of about 5-10 mm, which were visible on the tiled floor. The bathroom was quite clean but also in a rather poor condition. It was evident that the mirrors were worn out, the hoses, sewers, faucets and showers were worn out.
Another small disappointment for me personally was that our room was in the "wing" of a neighboring hotel and this hotel was undergoing major renovations. They changed the paving stones outside. During the day there was a lot of noise from tractors and machinery. However, the busiest time was from 10 am to 5 pm, when we were usually at the beach or indoors, so we decided not to change rooms due to this issue.
Now let's talk about some other important aspects of hotel services:
Food: We really liked the food. The choice of food was not great, but the food was really tasty. There was not one terrible meal. The only food I found absolutely terrible was sliced breakfast cheese and sausage. My wife was a bit sad that the meat selection for lunch/dinner was not so great. Mainly beef and chicken in several variations. For me personally, this was enough. I have a pretty big sweet tooth, so I paid more attention to "desserts". I was very pleased, especially with the fact that there were a lot of Arabic (oriental) and Egyptian sweets. In general, there was a lot of local food, and I really liked it. Special thanks to Samia for the amazing omelets every morning and Mahmoud for the wonderful Belgian waffles!
My wife and I are from Ukraine. This hotel has been rated 5-star by our travel company. At the end of October we stayed at Pharaoh Azur for 9 nights / 10 days.
Upon arrival, we approached the main lobby. It is located inside the pyramid, which creates a pleasant atmosphere. The first impression is generally good. The lobby was very spacious and clean. The air was filled with fragrance from the fragrance. However, on a second glance, we began to notice that the hotel is quite old. Gives out furniture, rust on the metal stairs and cut through the "naphthalene".
Check-in: We were very lucky to be served by a very friendly and kind receptionist. His name is Hasan. Special thanks to him for excellent service from day one.
Hassan checked us in 2 hours before the official check in time and upgraded us to a superior room for free instead of our standard garden view room. Also, Hasan arranged a late check out for us on our last day. We are very grateful to him for this!
We were taken to our room in a golf cart. On the way, we noticed that the sidewalk in the hotel was badly damaged. In some areas it was more noticeable, in others less so. I guess from the constant use of "golf carts". In some places where there was heavy "traffic", the pavement was blackened from tires. This is not very disappointing, but spoils the "aesthetics" a little. Also, if you want to walk on this asphalt barefoot or in heels, it will be a problem.
Our superior room was spacious and better than the standard room.
Just out of curiosity, we asked to be shown a standard room so that we could compare its condition and the view from the window. Hassan showed us this room which was cleaner but still worse. The superior room has a king size bed and extra furniture. In addition, it has a large screen TV and more beautiful floor tiles, more beautiful walls, decor and curtains. Superior room with pool/mountain view. "Mountains" are better seen from the third floor. We were on the second.
What we didn't like about the room: despite the fact that the room is large and nicely furnished, the condition of the furniture is quite bad. I would rate it 6 out of 10. Everything looks MUCH better in the official pictures. Also, the room was far from being "brilliantly clean". There were stains on the walls, the furniture was worn, covered with remnants of paint from the whitewashing of the walls (in the recent past, I believe, small touch-ups were done on the walls).
However, my wife and I may have fairly high standards of cleanliness, this is subjective. Hard to say. But for us it was far from clean: there were dirty areas on the floor, especially near walls, corners, under furniture. There were scattered pieces of dust and dirt with a diameter of about 5-10 mm, which were visible on the tiled floor. The bathroom was quite clean but also in a rather poor condition. It was evident that the mirrors were worn out, the hoses, sewers, faucets and showers were worn out.
Another small disappointment for me personally was that our room was in the "wing" of a neighboring hotel and this hotel was undergoing major renovations. They changed the paving stones outside. During the day there was a lot of noise from tractors and machinery. However, the busiest time was from 10 am to 5 pm, when we were usually at the beach or indoors, so we decided not to change rooms due to this issue.
Now let's talk about some other important aspects of hotel services:
Food: We really liked the food. The choice of food was not great, but the food was really tasty. There was not one terrible meal. The only food I found absolutely terrible was sliced breakfast cheese and sausage. My wife was a bit sad that the meat selection for lunch/dinner was not so great. Mainly beef and chicken in several variations. For me personally, this was enough. I have a pretty big sweet tooth, so I paid more attention to "desserts". I was very pleased, especially with the fact that there were a lot of Arabic (oriental) and Egyptian sweets. In general, there was a lot of local food, and I really liked it. Special thanks to Samia for the amazing omelets every morning and Mahmoud for the wonderful Belgian waffles!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Lovely hotel
- A cozy oasis that has known better times...
- Good hotel)
- Far from 5! 4 at a stretch
- Good hotel with nice staff
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