Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms:
6.0
Service:
5.0
Cleanliness:
6.0
Food:
4.0
Amenities:
7.0
So we returned to the Riviera, exactly 3 years later. Everyone was settled in Jardin, the Riviera was still empty.
So let's start ....
Arrived at the hotel in the morning, at 9.19. 01.2017 A whole bus of tourists! From the airport 30 minutes Hotel after renovation - outside, inside, lobby, area - beauty!
The guide handed out questionnaires, we filled them out and handed them over with passports to the reception desk. Asked to walk until 10 o'clock, then put on bracelets and could go to the lobby bar for a snack and coffee. There were sandwiches and sweets, there is a coffee machine.
The guide promised that in 40 minutes they would start settling, and it worked out. Only one BUT! - Huge reception rug They stood for more than an hour ...The receptionists were in no hurry, joking, flirting with the girls, bargaining. . Etc. The rooms were not allocated! It is not clear why documents were collected two hours ago ...This should not be the case, even before the crisis, when hotels were full, everything was always clear, but here it is.
Many tourists with small children who are on the road all night - waiting in line for an hour and a half, children screaming - and the administrators are unable to cope and accommodate guests.
We were with the kid, when choosing a hotel we bought the fact that as a bonus for regular guests there is the possibility of early check-in and late check-out - contacted the administration and they confirmed this before leaving passed and certificate for the bonus with this request and hotels brought. But, since everyone was settled before, they just asked to settle guests with children in the first place. EVERYONE Ignored ...AND WHEN they finally got into the room they were shocked ...They overpaid and took the standard room. The promo was much cheaper, but they got it - a promo with a view of nowhere ....5th floor. , a view of the road, where there is constant noise from cars, taxi drivers with their signals - generally crazy. It is impossible for a child to sleep! !!
Returning to this hotel again, we did not expect it.
The hotel is huge, 90% of the rooms overlook the sea and the interior of the hotel, and here is ...
So NOT happy to overpay for the standard! ! ! !!
Number -2 single beds! This is for a couple with a child))) humorists))) furniture is not new, but still, flat TV on the wall, the refrigerator did not work. Good and new plumbing, good water pressure. Balcony on the sunny side, quick-drying things, free safe in the closet, kettle and tea and coffee.
Cleaning is generally good. We changed the bed often and towels. The floors were not washed. Water, toilet. paper, tea, coffee, sugar - all delivered without reminders.
In general, the room is clean, bright, quite normal. If you do not look out the window and plug your ears) the refrigerator was changed for 3 days.
Food - sadness. It is a sin to say that there is nothing, but it is impossible to eat well. There is almost no meat. The food is not all tasty and edible. I have never seen such queues.
It was 2-3 days, then the people parted a little and it became easier.
I understand that there are few tourists now, the crisis in the country - the variety and number of dishes has decreased significantly, BUT, INITIAL ADMINISTRATION OF THE HOTEL - you know how many guests you have in the hotel - you need to expand the menu at this time when you have many tourists. The queue was even for cucumbers! All the tables are busy, especially for dinner and you have to stand and wait for a seat in the restaurant ...(2 months ago I was in a nearby hotel, so the food is great! Everything is insanely delicious, there were no queues, beef, chicken and fish fillets - was always in free access! There were even eclairs!
Meat is not freely available here, a few pieces of beef float in a vegetable stew. By the end of the holiday there was a chicken. Even sausages for breakfast were given out on a spoon! And once on the street the cooks were cooking; and what do you think? - liver (! ! And pita bread with jam! Again a huge queue! For LIVER !!!! )!
FRUIT - melon (tasteless), pomegranate, orange, tangerine, guava, dates.
But the impression is that they were cut with a blunt knife - all the mint, uneven edges, smeared in its flesh ...
I want you to understand, I'm not a snob. But for the first time - you will bypass the island with dishes and an empty plate! Rice was delicious, vegetables, fruits and sweets did not stay hungry. There were no queues, they managed what was freely available). But I write for those for whom it is important.
All right! These are all trifles! We did not come here to eat! by the way - pleased with the children's area in the restaurant. There are a couple of tables and chairs, a big TV. Menu - mashed potatoes, sausages, sandwiches, pasta, fruits, vegetables, sweets.
There was still a lot of bullshit everywhere - 2 glasses in hand, making sure no one took out food, even in fast food by the pool - food was taken away, even if you did not milk the burger and left with its remnants in hand. There was often no beer in the bars, especially in the afternoon.
They brought it, you're coming in an hour - no again. Despite the fact that the bar on the beach is not crowded.
There during this time, if 10 people come, it will be fine. The same story with coffee in the machines - it was often not on the beach or in the restaurant. Well, if you wait - then refuel) Carefully check the presence of the bracelet. Who is evicted - the bracelets are cut off at once - God forbid they still have lunch! ! ! !!
Well ...
Territory beautiful, there is a tennis court, mini-zoo, build a water park. Huge beach, many pools, two playgrounds, children's club.
Animation by the pool, sometimes evening shows at the Pandora's Club on the beach. There is also a mini-disco. Very good club!
Children's animation - NO! I mean mini-disco, we didn't go to the club. Two girls-animators hold a mini disco. Time lapse - lasts 15 minutes. From them for 10 minutes they ask, before each song, a hundred times, if the children are ready and pretend that the children are not heard when they shout at the top of their voices that so!
Small children were afraid of shouting and refused to return.
This pace will include 3-4 songs and goodbye (sorry to dance for half an hour with the children, because they are waiting all day? This is the worst children's disco I've seen. Neglect, in general, the attitude of the animators).
Internet is free at the reception. Bad and disappears constantly. But it is suitable for correspondence.
Next Annex tour:
We flew from Azureir - everything is great, without delays, with good service and high quality flight. Do not feed. Water, tea, coffee - free.
Guides from the Annex, in addition to hotel, left a pleasant impression.
I will dwell on individual guides, especially one, called Imat. The most pleasant individual with a claim to the duck) at the meeting for visitors - intimidates, lies, and sometimes speaks outright nonsense. For experienced tourists, this is understandable ...His goal is to sell everyone more of their tours, the prices of which are inflated by 3 years from the real ones.
Directly to tourists and declares that those who do not buy from him tours, may not find themselves in the lists of those who leave! ) It as?
The sea, sand and sun are present! The sea, however, is shallow, as everywhere in Hurghada. There is no pontoon, the neighboring one is not allowed.
There are many pools, enough sunbeds, clean towels, friendly staff, no special complaints. Tipping is not required!
There is a hairdresser, massage parlor, diving center, shops. You can buy fresh juices on the beach and in the restaurant. For shopping, fruit and sweets went to the shopping area near the Mirage Hotel.
In general, we treated the holiday as "we have what we have" and rested quite normally. The defects were ignored.
I repeat, the hotel has everything for a normal holiday! ! ! ! ! But, although it was repaired, it still got worse than before ...If after the first visit I wanted to come back here, now this desire is completely gone ...
And I'm sorry that's the case.
So let's start ....
Arrived at the hotel in the morning, at 9.19. 01.2017 A whole bus of tourists! From the airport 30 minutes Hotel after renovation - outside, inside, lobby, area - beauty!
The guide handed out questionnaires, we filled them out and handed them over with passports to the reception desk. Asked to walk until 10 o'clock, then put on bracelets and could go to the lobby bar for a snack and coffee. There were sandwiches and sweets, there is a coffee machine.
The guide promised that in 40 minutes they would start settling, and it worked out. Only one BUT! - Huge reception rug They stood for more than an hour ...The receptionists were in no hurry, joking, flirting with the girls, bargaining. . Etc. The rooms were not allocated! It is not clear why documents were collected two hours ago ...This should not be the case, even before the crisis, when hotels were full, everything was always clear, but here it is.
Many tourists with small children who are on the road all night - waiting in line for an hour and a half, children screaming - and the administrators are unable to cope and accommodate guests.
We were with the kid, when choosing a hotel we bought the fact that as a bonus for regular guests there is the possibility of early check-in and late check-out - contacted the administration and they confirmed this before leaving passed and certificate for the bonus with this request and hotels brought. But, since everyone was settled before, they just asked to settle guests with children in the first place. EVERYONE Ignored ...AND WHEN they finally got into the room they were shocked ...They overpaid and took the standard room. The promo was much cheaper, but they got it - a promo with a view of nowhere ....5th floor. , a view of the road, where there is constant noise from cars, taxi drivers with their signals - generally crazy. It is impossible for a child to sleep! !!
Returning to this hotel again, we did not expect it.
The hotel is huge, 90% of the rooms overlook the sea and the interior of the hotel, and here is ...
So NOT happy to overpay for the standard! ! ! !!
Number -2 single beds! This is for a couple with a child))) humorists))) furniture is not new, but still, flat TV on the wall, the refrigerator did not work. Good and new plumbing, good water pressure. Balcony on the sunny side, quick-drying things, free safe in the closet, kettle and tea and coffee.
Cleaning is generally good. We changed the bed often and towels. The floors were not washed. Water, toilet. paper, tea, coffee, sugar - all delivered without reminders.
In general, the room is clean, bright, quite normal. If you do not look out the window and plug your ears) the refrigerator was changed for 3 days.
Food - sadness. It is a sin to say that there is nothing, but it is impossible to eat well. There is almost no meat. The food is not all tasty and edible. I have never seen such queues.
It was 2-3 days, then the people parted a little and it became easier.
I understand that there are few tourists now, the crisis in the country - the variety and number of dishes has decreased significantly, BUT, INITIAL ADMINISTRATION OF THE HOTEL - you know how many guests you have in the hotel - you need to expand the menu at this time when you have many tourists. The queue was even for cucumbers! All the tables are busy, especially for dinner and you have to stand and wait for a seat in the restaurant ...(2 months ago I was in a nearby hotel, so the food is great! Everything is insanely delicious, there were no queues, beef, chicken and fish fillets - was always in free access! There were even eclairs!
Meat is not freely available here, a few pieces of beef float in a vegetable stew. By the end of the holiday there was a chicken. Even sausages for breakfast were given out on a spoon! And once on the street the cooks were cooking; and what do you think? - liver (! ! And pita bread with jam! Again a huge queue! For LIVER !!!! )!
FRUIT - melon (tasteless), pomegranate, orange, tangerine, guava, dates.
But the impression is that they were cut with a blunt knife - all the mint, uneven edges, smeared in its flesh ...
I want you to understand, I'm not a snob. But for the first time - you will bypass the island with dishes and an empty plate! Rice was delicious, vegetables, fruits and sweets did not stay hungry. There were no queues, they managed what was freely available). But I write for those for whom it is important.
All right! These are all trifles! We did not come here to eat! by the way - pleased with the children's area in the restaurant. There are a couple of tables and chairs, a big TV. Menu - mashed potatoes, sausages, sandwiches, pasta, fruits, vegetables, sweets.
There was still a lot of bullshit everywhere - 2 glasses in hand, making sure no one took out food, even in fast food by the pool - food was taken away, even if you did not milk the burger and left with its remnants in hand. There was often no beer in the bars, especially in the afternoon.
They brought it, you're coming in an hour - no again. Despite the fact that the bar on the beach is not crowded.
There during this time, if 10 people come, it will be fine. The same story with coffee in the machines - it was often not on the beach or in the restaurant. Well, if you wait - then refuel) Carefully check the presence of the bracelet. Who is evicted - the bracelets are cut off at once - God forbid they still have lunch! ! ! !!
Well ...
Territory beautiful, there is a tennis court, mini-zoo, build a water park. Huge beach, many pools, two playgrounds, children's club.
Animation by the pool, sometimes evening shows at the Pandora's Club on the beach. There is also a mini-disco. Very good club!
Children's animation - NO! I mean mini-disco, we didn't go to the club. Two girls-animators hold a mini disco. Time lapse - lasts 15 minutes. From them for 10 minutes they ask, before each song, a hundred times, if the children are ready and pretend that the children are not heard when they shout at the top of their voices that so!
Small children were afraid of shouting and refused to return.
This pace will include 3-4 songs and goodbye (sorry to dance for half an hour with the children, because they are waiting all day? This is the worst children's disco I've seen. Neglect, in general, the attitude of the animators).
Internet is free at the reception. Bad and disappears constantly. But it is suitable for correspondence.
Next Annex tour:
We flew from Azureir - everything is great, without delays, with good service and high quality flight. Do not feed. Water, tea, coffee - free.
Guides from the Annex, in addition to hotel, left a pleasant impression.
I will dwell on individual guides, especially one, called Imat. The most pleasant individual with a claim to the duck) at the meeting for visitors - intimidates, lies, and sometimes speaks outright nonsense. For experienced tourists, this is understandable ...His goal is to sell everyone more of their tours, the prices of which are inflated by 3 years from the real ones.
Directly to tourists and declares that those who do not buy from him tours, may not find themselves in the lists of those who leave! ) It as?
The sea, sand and sun are present! The sea, however, is shallow, as everywhere in Hurghada. There is no pontoon, the neighboring one is not allowed.
There are many pools, enough sunbeds, clean towels, friendly staff, no special complaints. Tipping is not required!
There is a hairdresser, massage parlor, diving center, shops. You can buy fresh juices on the beach and in the restaurant. For shopping, fruit and sweets went to the shopping area near the Mirage Hotel.
In general, we treated the holiday as "we have what we have" and rested quite normally. The defects were ignored.
I repeat, the hotel has everything for a normal holiday! ! ! ! ! But, although it was repaired, it still got worse than before ...If after the first visit I wanted to come back here, now this desire is completely gone ...
And I'm sorry that's the case.
Translated automatically from Ukrainian. View original
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