Arrived from vacation 3 days ago, rested with children in this hotel from November 16-25.2022. I'll start with the most important thing for me, and it will be useful for everyone to know this if you are going to relax in this hotel! Such a case happened to me, I didn’t deftly sit on the edge of the sun lounger and fell back on the tiles near the pool, the sun lounger naturally turned over! Everything would be fine, but .
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Arrived from vacation 3 days ago, rested with children in this hotel from November 16-25.2022.
I'll start with the most important thing for me, and it will be useful for everyone to know this if you are going to relax in this hotel! Such a case happened to me, I didn’t deftly sit on the edge of the sun lounger and fell back on the tiles near the pool, the sun lounger naturally turned over! Everything would be fine, but ....a leg burst in it ....The onlookers immediately ran up, began to take pictures, speak the local language among themselves. After about 15 minutes, the manager came up and said that I should cover this damage with them! After conferring for a long time, 40 minutes, they came to the conclusion that I owe them $266 for this, I opened my mouth! To which they said, it was you who broke it, it was your fault that everything happened! There was no guide at the hotel at that moment, there was no one to approach, they didn’t leave me one step and demanded money! Did I scrape that $266? I paid and asked for a receipt.
By the evening the guide arrived, but he could not help me in this matter, I thought that at least part of the money would be returned, but no! Any breakdown, any damage in this hotel you will pay for the cost of a new thing! The TV fell in your room, a glass was broken, or how, at the end of our vacation, a leg by the bed broke and somehow I attached it so that they would not notice, you will pay for everything here! For all!! ! So keep that in mind when you come here!
The hotel itself is not bad, a large spacious hall, comfortable sofas and armchairs, there are a lot of them, there was enough space for everyone. Everything is clean, as I understand it, they clean it during the day, but the main cleaning is at night! We lived on the first floor, a room with a balcony overlooking the patio with a pool, the room is not bad, they are all the same here, only some have good balconies, and some have meager ones, I compared the rooms, I was not in one.
We had three beds, 2 large and 1 one and a half, 2 armchairs, a coffee table and a large table, a tiny refrigerator under it, and a TV hanging above it. There is a kettle, tea, coffee, sugar and 2 bottles of 0.5 water every day brought, if you have left or you have not removed it))))) you will not be replenished)))) 2 days I asked to report the 3rd set of towels, brought. Cleaning every day, but it's not what, change the towels and we flooded the toilet with toilet bowl, made the appearance of cleaning. The floors are not washed! Garbage thrown out. This is how cleaning is always done. A couple of times they made a swan out of a blanket and a monkey out of a towel. The furniture is old, everywhere! but it’s not critical, only the leg of the bed broke off))) When we checked in, they grabbed our suitcases and escorted us to the room, told what and how they were waiting for money, gave $ 5.
The restaurant is large, vacationers from this and the neighboring hotel go to eat in it (a separate building on the right side).
The furniture is also all shabby, there are no tablecloths, as they have in the photo)))
I want to say, we are resting abroad for the first time! We are not spoiled by taste preferences, we did not have to eat lobsters and any luxury, but we love to eat! otherwise you might think we are fussy and eat in restaurants! No, we are home people and the food is ordinary, like many! My opinion is purely personal!
Breakfast - cereals with milk, some cereals, pancakes with jam, honey, powdered sugar, you can add everything as you wish. Mashed potatoes (liquid), falafel (bean balls or something I didn’t understand) deep-fried (I went), bread, rolls, muffin it was all yesterday and dry, fruits - melon (not ripe), dates, oranges , grapes, fresh vegetables (a lot), scrambled eggs (one egg and vegetables are mixed, there is an empty egg, if you show a picture of our simple fried eggs, they will fry it like that, but they don’t fry it themselves! ) Boiled eggs. If I forgot to list something, do not judge))) Breakfast is poor!
At 11 o'clock after breakfast they take out a table and put a huge cake on it (cut it into portions), fry pancakes, also the same fillers, fruits (oranges, melon, dates) eat.
At lunch time, here you can roam a bit and eat and choose to your liking! Baked beef, baked lamb, ( cut in portions in front of you, but not a little! ) Fried chickens ( just say what part you want! ) Whole fish or pieces (deep-fried), whole baked fish! Mashed potatoes, sweet potatoes, pasta and empty (they stand where the children's corner) and with sauces and gravies, beef goulash (delicious! ), soups (water and loboda! ), different sauces, pickled vegetables (spicy), fresh vegetables. Baking varied full! (I didn’t like the pies, the children ate! Everyone has their own taste! ) Bread is different and fresh, fruits, Beef liver fried with vegetables, chicken skewers, not everyone knows about it, it is located where eggs are fried, they give only for lunch.
A lot of different rice and empty and with vegetables and meat. Beans in sauce, pasta casseroles. Their sausage and cheese is impossible to eat! Or is it soy or I don’t know what)) Sausages in tomato sauce (spicy), my daughter ate, I didn’t really. Pishsha, baked on large rectangular baking sheets and cut into rectangles, there is no meat in them, this is not the pizza we are used to! There is tomato sauce and sprinkled with cheese, vegetables can be added, but more often without them (there are always long queues for barbecue and pizza and for eggs too). The likeness of our cabbage rolls and dalma, not very good for me! )) We had persimmons and bananas for lunch. (also bananas for breakfast and lunch and dinner). There are a lot of desserts and food too, everyone will pick up to taste! They make ice cream at the exit (it melts quickly and is watery, but still, the kids eat and it’s not bad, it’s worth a try! )
For dinner, almost everything is the same as for lunch, I don’t remember exactly, only a little less and where eggs and barbecue are fried, they sting mini kebabs (a little spicy), delicious!
After lunch at 15:00 in the bar behind the slides on the territory they serve french fries (not very fried! probably due to the large number of people and short time! The same pizza as in the restaurant, fresh vegetables, sauces, oranges, dates. and burgers (the so-called) this is a small round bun and they put a thin cutlet there, half of it! Many people like it. You can add sauce and cucumber! Once again, everyone has different tastes!
In bars, drinks are Pepsi, Seven Up (portioned from bottles), non-carbonated drinks - orange and pineapple (you can drink), poured into plastic, plain drinking water (you can come up with your own bottle and dial). the same in the restaurant, the same everywhere. Instant coffee only in the restaurant! and in the bar you can have cappuccino, latte, americano with a coffee machine. Tea is everywhere and in the bar and in the restaurant, please, whatever you want, only the bar is open from 10-24 hours. The cappuccino coffee is a bit strong for me, but the latte is the best!
Ordinary tea like our Lipton and the labels are similar)) They go to offer paid cocktails
(we did not take).
The territory is huge! Beautiful and well-groomed! Everyone is cutting, watering, cleaning and washing! (so they would clean the rooms)))
Lots of slides and pools! Only one fat minus - they are all cold! only one heated pool, and not always, the one that is immediately at the exit on the left side! Of course, locals (there are a lot of them! ) and everyone else swam where gov
Although the water is cold there, my son swam there and rode with pleasure! give cheesecakes! The best time is from 15-17 hours if you decide! the water warms up a bit. After five, the slides are closed, and that’s enough because it gets dark and it gets cool, and the water is icy too!
Behind the slides across the territory is the beach, everything is clean and in our case deserted, since the sea is very cool, but we swam a couple of times.
But what about being at sea for the first time in Egypt and not taking a dip))) For some reason, the beach was covered with building gravel, the exit is bad, but there is a ladder, you can go down it. The tide was low at this time and the sea is not very deep. On the left side, if you look at the sea, there is a pier in the distance, there is a very beautiful sea and good depth.
They give cards for towels for all family members, handed over the towel, returned the cards to you, if you don’t want to hand it in at the end of the day, whatever you like.
On the second day there was a meeting with the guide, not a bad man, he sold excursions at inflated prices! (Of course, I understand everything that you need to earn a percentage), but we took all the excursions from one woman (olga_gidegypt, I advise, prices are 2-3 times lower! ) On the 3rd day, we signed up for a free trip - a shopping tour. I advise you to go, everything is exactly free and not for long! It lasted 2-3 hours, they took me to the shops and I asked to go to a Russian pharmacy, they bought medicines, the prices are lower! I advise!
) We went into furs and leather, bought myself a leather backpack, bargained for the last one, gave way from $24 to $60, so bargain, they love it! Everywhere ask for checks! Everywhere! let them be, otherwise when they flew away, the man bought something and they didn’t let him out for what reason I don’t know! But it’s better to let them be, they won’t hang you! They themselves took 3 excursions in 9 days - this is LUXOR + BANANA ISLAND, BATHISSAPHE and SAFARI FOR CHILDREN (since they were with children, but the program is the same as for adults without children)
I advise shampoos, hair masks, toothpastes, medicines, delicious halva, it looks like cotton candy only with fibers, it is sold in transparent bags, it is so loose and very tasty!
As you leave the hotel across the street there are shops, pyramid No. , prices space! how do you bargain in others)))
On the left hand, if you walk a little through a couple of hotels, there will be shops and shops, a lot of choice and prices are different everywhere.
We got to the MISHA store and it seemed like it was the end of the shopping mall))) we didn’t go any further, it seems there’s nothing there.
If it weren't for excursions, it would be boring, no animation! She was, but there is nothing to look at! Sluggish people pretend to entertain! One guy with long hair was dancing in a luminous skirt, it’s interesting to look at him, and the rest is rotten.
There was face painting, they draw so-so, but in fact it was. Son came up 2 times, barely washed off the paint))))
And so, despite this unpleasant incident, everything was tolerable, I tried to tell you everything as it is.
If you go here, be careful, everyone is smiling, but if something is wrong, they will swoop in like a flock!
Wi-fi only at the reception and then not what!
For 9 days from November 16-25, we paid 146.000 rubles. for 3
I wish you all a pleasant holiday!
I'll start with the most important thing for me, and it will be useful for everyone to know this if you are going to relax in this hotel! Such a case happened to me, I didn’t deftly sit on the edge of the sun lounger and fell back on the tiles near the pool, the sun lounger naturally turned over! Everything would be fine, but ....a leg burst in it ....The onlookers immediately ran up, began to take pictures, speak the local language among themselves. After about 15 minutes, the manager came up and said that I should cover this damage with them! After conferring for a long time, 40 minutes, they came to the conclusion that I owe them $266 for this, I opened my mouth! To which they said, it was you who broke it, it was your fault that everything happened! There was no guide at the hotel at that moment, there was no one to approach, they didn’t leave me one step and demanded money! Did I scrape that $266? I paid and asked for a receipt.
By the evening the guide arrived, but he could not help me in this matter, I thought that at least part of the money would be returned, but no! Any breakdown, any damage in this hotel you will pay for the cost of a new thing! The TV fell in your room, a glass was broken, or how, at the end of our vacation, a leg by the bed broke and somehow I attached it so that they would not notice, you will pay for everything here! For all!! ! So keep that in mind when you come here!
The hotel itself is not bad, a large spacious hall, comfortable sofas and armchairs, there are a lot of them, there was enough space for everyone. Everything is clean, as I understand it, they clean it during the day, but the main cleaning is at night! We lived on the first floor, a room with a balcony overlooking the patio with a pool, the room is not bad, they are all the same here, only some have good balconies, and some have meager ones, I compared the rooms, I was not in one.
We had three beds, 2 large and 1 one and a half, 2 armchairs, a coffee table and a large table, a tiny refrigerator under it, and a TV hanging above it. There is a kettle, tea, coffee, sugar and 2 bottles of 0.5 water every day brought, if you have left or you have not removed it))))) you will not be replenished)))) 2 days I asked to report the 3rd set of towels, brought. Cleaning every day, but it's not what, change the towels and we flooded the toilet with toilet bowl, made the appearance of cleaning. The floors are not washed! Garbage thrown out. This is how cleaning is always done. A couple of times they made a swan out of a blanket and a monkey out of a towel. The furniture is old, everywhere! but it’s not critical, only the leg of the bed broke off))) When we checked in, they grabbed our suitcases and escorted us to the room, told what and how they were waiting for money, gave $ 5.
The restaurant is large, vacationers from this and the neighboring hotel go to eat in it (a separate building on the right side).
The furniture is also all shabby, there are no tablecloths, as they have in the photo)))
I want to say, we are resting abroad for the first time! We are not spoiled by taste preferences, we did not have to eat lobsters and any luxury, but we love to eat! otherwise you might think we are fussy and eat in restaurants! No, we are home people and the food is ordinary, like many! My opinion is purely personal!
Breakfast - cereals with milk, some cereals, pancakes with jam, honey, powdered sugar, you can add everything as you wish. Mashed potatoes (liquid), falafel (bean balls or something I didn’t understand) deep-fried (I went), bread, rolls, muffin it was all yesterday and dry, fruits - melon (not ripe), dates, oranges , grapes, fresh vegetables (a lot), scrambled eggs (one egg and vegetables are mixed, there is an empty egg, if you show a picture of our simple fried eggs, they will fry it like that, but they don’t fry it themselves! ) Boiled eggs. If I forgot to list something, do not judge))) Breakfast is poor!
At 11 o'clock after breakfast they take out a table and put a huge cake on it (cut it into portions), fry pancakes, also the same fillers, fruits (oranges, melon, dates) eat.
At lunch time, here you can roam a bit and eat and choose to your liking! Baked beef, baked lamb, ( cut in portions in front of you, but not a little! ) Fried chickens ( just say what part you want! ) Whole fish or pieces (deep-fried), whole baked fish! Mashed potatoes, sweet potatoes, pasta and empty (they stand where the children's corner) and with sauces and gravies, beef goulash (delicious! ), soups (water and loboda! ), different sauces, pickled vegetables (spicy), fresh vegetables. Baking varied full! (I didn’t like the pies, the children ate! Everyone has their own taste! ) Bread is different and fresh, fruits, Beef liver fried with vegetables, chicken skewers, not everyone knows about it, it is located where eggs are fried, they give only for lunch.
A lot of different rice and empty and with vegetables and meat. Beans in sauce, pasta casseroles. Their sausage and cheese is impossible to eat! Or is it soy or I don’t know what)) Sausages in tomato sauce (spicy), my daughter ate, I didn’t really. Pishsha, baked on large rectangular baking sheets and cut into rectangles, there is no meat in them, this is not the pizza we are used to! There is tomato sauce and sprinkled with cheese, vegetables can be added, but more often without them (there are always long queues for barbecue and pizza and for eggs too). The likeness of our cabbage rolls and dalma, not very good for me! )) We had persimmons and bananas for lunch. (also bananas for breakfast and lunch and dinner). There are a lot of desserts and food too, everyone will pick up to taste! They make ice cream at the exit (it melts quickly and is watery, but still, the kids eat and it’s not bad, it’s worth a try! )
For dinner, almost everything is the same as for lunch, I don’t remember exactly, only a little less and where eggs and barbecue are fried, they sting mini kebabs (a little spicy), delicious!
After lunch at 15:00 in the bar behind the slides on the territory they serve french fries (not very fried! probably due to the large number of people and short time! The same pizza as in the restaurant, fresh vegetables, sauces, oranges, dates. and burgers (the so-called) this is a small round bun and they put a thin cutlet there, half of it! Many people like it. You can add sauce and cucumber! Once again, everyone has different tastes!
In bars, drinks are Pepsi, Seven Up (portioned from bottles), non-carbonated drinks - orange and pineapple (you can drink), poured into plastic, plain drinking water (you can come up with your own bottle and dial). the same in the restaurant, the same everywhere. Instant coffee only in the restaurant! and in the bar you can have cappuccino, latte, americano with a coffee machine. Tea is everywhere and in the bar and in the restaurant, please, whatever you want, only the bar is open from 10-24 hours. The cappuccino coffee is a bit strong for me, but the latte is the best!
Ordinary tea like our Lipton and the labels are similar)) They go to offer paid cocktails
(we did not take).
The territory is huge! Beautiful and well-groomed! Everyone is cutting, watering, cleaning and washing! (so they would clean the rooms)))
Lots of slides and pools! Only one fat minus - they are all cold! only one heated pool, and not always, the one that is immediately at the exit on the left side! Of course, locals (there are a lot of them! ) and everyone else swam where gov
Although the water is cold there, my son swam there and rode with pleasure! give cheesecakes! The best time is from 15-17 hours if you decide! the water warms up a bit. After five, the slides are closed, and that’s enough because it gets dark and it gets cool, and the water is icy too!
Behind the slides across the territory is the beach, everything is clean and in our case deserted, since the sea is very cool, but we swam a couple of times.
But what about being at sea for the first time in Egypt and not taking a dip))) For some reason, the beach was covered with building gravel, the exit is bad, but there is a ladder, you can go down it. The tide was low at this time and the sea is not very deep. On the left side, if you look at the sea, there is a pier in the distance, there is a very beautiful sea and good depth.
They give cards for towels for all family members, handed over the towel, returned the cards to you, if you don’t want to hand it in at the end of the day, whatever you like.
On the second day there was a meeting with the guide, not a bad man, he sold excursions at inflated prices! (Of course, I understand everything that you need to earn a percentage), but we took all the excursions from one woman (olga_gidegypt, I advise, prices are 2-3 times lower! ) On the 3rd day, we signed up for a free trip - a shopping tour. I advise you to go, everything is exactly free and not for long! It lasted 2-3 hours, they took me to the shops and I asked to go to a Russian pharmacy, they bought medicines, the prices are lower! I advise!
) We went into furs and leather, bought myself a leather backpack, bargained for the last one, gave way from $24 to $60, so bargain, they love it! Everywhere ask for checks! Everywhere! let them be, otherwise when they flew away, the man bought something and they didn’t let him out for what reason I don’t know! But it’s better to let them be, they won’t hang you! They themselves took 3 excursions in 9 days - this is LUXOR + BANANA ISLAND, BATHISSAPHE and SAFARI FOR CHILDREN (since they were with children, but the program is the same as for adults without children)
I advise shampoos, hair masks, toothpastes, medicines, delicious halva, it looks like cotton candy only with fibers, it is sold in transparent bags, it is so loose and very tasty!
As you leave the hotel across the street there are shops, pyramid No. , prices space! how do you bargain in others)))
On the left hand, if you walk a little through a couple of hotels, there will be shops and shops, a lot of choice and prices are different everywhere.
We got to the MISHA store and it seemed like it was the end of the shopping mall))) we didn’t go any further, it seems there’s nothing there.
If it weren't for excursions, it would be boring, no animation! She was, but there is nothing to look at! Sluggish people pretend to entertain! One guy with long hair was dancing in a luminous skirt, it’s interesting to look at him, and the rest is rotten.
There was face painting, they draw so-so, but in fact it was. Son came up 2 times, barely washed off the paint))))
And so, despite this unpleasant incident, everything was tolerable, I tried to tell you everything as it is.
If you go here, be careful, everyone is smiling, but if something is wrong, they will swoop in like a flock!
Wi-fi only at the reception and then not what!
For 9 days from November 16-25, we paid 146.000 rubles. for 3
I wish you all a pleasant holiday!
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We arrived at 8. The bracelets were put on at exactly 10 when breakfast was over. Pros: large, well-groomed territory; food for 4; daytime animation; normal responsive staff; everything works in the room. Cons: the hotel is in dire need of renovation; very dirty, at the entrance they gave a dirty number, called the cleaner, cleaned in front of us; towels dirty and stained.
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We arrived at 8. The bracelets were put on at exactly 10 when breakfast was over.
Pros: large, well-groomed territory; food for 4; daytime animation; normal responsive staff; everything works in the room.
Cons: the hotel is in dire need of renovation; very dirty, at the entrance they gave a dirty number, called the cleaner, cleaned in front of us; towels dirty and stained.
There are no shampoos or conditioners. Toilet paper, single ply, 1 roll per room. And water 2 bottles of 0.5 per room. Naturally not enough, you have to buy. True, with a dollar left, the cleaner leaves 2 rolls of paper and 3 bottles of water.
Drinks are either UPI or bottled Cola Sprite.
Beer always runs out, either in the lobby or by the pool.
There is no snack bar.
The dishes are all chipped, poorly washed. The devices are not on the tables in an individual package, as before covid, but in a common tray. There are no tablecloths or even napkins. Instead of a napkin, sheets of A4 paper are placed under the hot dish.
Evening animation is weak.
1 pool is heated, slides and children's paddling pools are cold.
We did not go into the sea, for us the winter sea is cold. But sunbathing is great.
It is not clear what criteria the hotel has 5 stars. In October we rested at 4, it is much better than Hawaii.
In general, the hotel is 3. It's just that the prices jumped and earlier for 30 tons you could visit a great hotel. This hotel at the old prices is up to 15.000. It’s just that somehow you still can’t believe that for 30 tons you will now go to such a crap.
Pros: large, well-groomed territory; food for 4; daytime animation; normal responsive staff; everything works in the room.
Cons: the hotel is in dire need of renovation; very dirty, at the entrance they gave a dirty number, called the cleaner, cleaned in front of us; towels dirty and stained.
There are no shampoos or conditioners. Toilet paper, single ply, 1 roll per room. And water 2 bottles of 0.5 per room. Naturally not enough, you have to buy. True, with a dollar left, the cleaner leaves 2 rolls of paper and 3 bottles of water.
Drinks are either UPI or bottled Cola Sprite.
Beer always runs out, either in the lobby or by the pool.
There is no snack bar.
The dishes are all chipped, poorly washed. The devices are not on the tables in an individual package, as before covid, but in a common tray. There are no tablecloths or even napkins. Instead of a napkin, sheets of A4 paper are placed under the hot dish.
Evening animation is weak.
1 pool is heated, slides and children's paddling pools are cold.
We did not go into the sea, for us the winter sea is cold. But sunbathing is great.
It is not clear what criteria the hotel has 5 stars. In October we rested at 4, it is much better than Hawaii.
In general, the hotel is 3. It's just that the prices jumped and earlier for 30 tons you could visit a great hotel. This hotel at the old prices is up to 15.000. It’s just that somehow you still can’t believe that for 30 tons you will now go to such a crap.
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• 5
Rested at this hotel in 2019, I really liked everything (you can read my review from December 2.2019). In March 2021 we decided to go again to the same hotel, something changed for the worse, but wrote off everything on the coronavirus, everywhere everything became more modest, not only in this hotel, but in general were satisfied.
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Rested at this hotel in 2019, I really liked everything (you can read my review from December 2.2019). In March 2021 we decided to go again to the same hotel, something changed for the worse, but wrote off everything on the coronavirus, everywhere everything became more modest, not only in this hotel, but in general were satisfied. And so in November 2021 we decided to fly to Egypt again and it was a good price for this hotel, we decided to go here for the third time, and flew.
Arrived early in the morning, wore bracelets at 10, but did not settle at once, neither at 10, nor at 12, nor at 14.00 (as it should be according to the rules) ...as a result after the scandals got into the room only until 15.00 hours) waiting for check-in !!! ! ). The room was the usual no claims, except for the wife's claim that the room was noisy because of the restaurant that was under it.
And now what has changed in 2 years
In the main restaurant, the range has decreased by 40%, for sweet in general amounts, there are probably 40% of what was, with all the tastiest and most expensive disappeared, there are only monotonous cheap cakes and their standard for every hotel cookies and baklava , no desserts, mousses, jellies, etc. , although it used to be, I as a lover of sweets was sad. The fruit also weakened. The range of main dishes has decreased, but tolerably, no one was left hungry. As for drinking, various cocktails also evaporated, leaving only standard juices and when, sevenapi ...As for the dishes, many people wrote that plates are often packed, I think people have nothing to pay attention to, but the truth is, almost every second plate is packed or has chips, even annoying. Another know-how, the restaurant had no salt, no pepper, no tables, no joints.
When I asked the employee where the salt and pepper were, he after a couple of minutes of searching led me to 2 bowls where there was salt and pepper, and from there you have to type in a plate, the level of the hotel! ! ! !!
As for napkins, they were nowhere to be found when serving, 2 napkins were needed for each table (for 2.4, 6.8 local tables) as a result of about 500 seats there were 200 napkins, who did not have enough, his problems and nowhere to take. Another know-how, allowed from 2 hotels Palace and Dreams to go to both restaurants of both hotels, as you might guess, from the Palace to Dreams no one went, from Dreams came almost everyone, because there is a restaurant three times smaller. As a result, sometimes there was not enough free table + queues for drinks and ice cream, in the neighboring hotel the restaurant was always half empty. Began to go to a nearby hotel for ice cream and beer company, as a result, the local bartender saving beer began to resent - go like your own restaurant.
Concerning beer in general it was sad all rest, in all bars in the territory poured at first in beakers on 100 grams (50 beers 50 foam) on 4 glasses, then there was an order to pour without foam but only on 2 glasses, as a result of constant gnawing of Russians and local staff. 1 day there was no beer at all, all the bartenders only answered after 10 minutes or after 30 minutes as a result in the evening went outside to buy beer.
The staff no longer smiled like 2 years ago, and did not try to please customers, but there was frost in everything and rudeness as everywhere in Egypt. After cleaning, it also got worse, no one polished the floor, the usual rag was yawned and so it will come down, in the bars on the shelves around the dust, no one wiped it as before. No swans or rams were kept in the rooms during the cleaning, even despite 1 dollar.
Carpet paths near water parks have also largely disappeared, "slide dear guests" on wet concrete and tiles.
Animals from the mini-zoo also evaporated. And so in everything, everything degraded for the worse.
The contingent of vacationers has also changed greatly, now 40% Ukraine, 40% Russia and about 20% all others combined.
It is difficult to understand the logic of the hotel management, to earn a reputation, and then lose it so uselessly. Most likely, I will not return to this hotel, although if the ticket for the week is 13-17 thousand UAH for two, you can go, but this hotel is not worth it anymore. The area is still good and you will not stay hungry despite a lot of disadvantages. Although lovers of booze and sweets are definitely not here now. Always look at the latest reviews, not the overall rating of the hotel, as in 2 years, as it turns out the hotel can change beyond recognition, both for better and for worse. . .
Arrived early in the morning, wore bracelets at 10, but did not settle at once, neither at 10, nor at 12, nor at 14.00 (as it should be according to the rules) ...as a result after the scandals got into the room only until 15.00 hours) waiting for check-in !!! ! ). The room was the usual no claims, except for the wife's claim that the room was noisy because of the restaurant that was under it.
And now what has changed in 2 years
In the main restaurant, the range has decreased by 40%, for sweet in general amounts, there are probably 40% of what was, with all the tastiest and most expensive disappeared, there are only monotonous cheap cakes and their standard for every hotel cookies and baklava , no desserts, mousses, jellies, etc. , although it used to be, I as a lover of sweets was sad. The fruit also weakened. The range of main dishes has decreased, but tolerably, no one was left hungry. As for drinking, various cocktails also evaporated, leaving only standard juices and when, sevenapi ...As for the dishes, many people wrote that plates are often packed, I think people have nothing to pay attention to, but the truth is, almost every second plate is packed or has chips, even annoying. Another know-how, the restaurant had no salt, no pepper, no tables, no joints.
When I asked the employee where the salt and pepper were, he after a couple of minutes of searching led me to 2 bowls where there was salt and pepper, and from there you have to type in a plate, the level of the hotel! ! ! !!
As for napkins, they were nowhere to be found when serving, 2 napkins were needed for each table (for 2.4, 6.8 local tables) as a result of about 500 seats there were 200 napkins, who did not have enough, his problems and nowhere to take. Another know-how, allowed from 2 hotels Palace and Dreams to go to both restaurants of both hotels, as you might guess, from the Palace to Dreams no one went, from Dreams came almost everyone, because there is a restaurant three times smaller. As a result, sometimes there was not enough free table + queues for drinks and ice cream, in the neighboring hotel the restaurant was always half empty. Began to go to a nearby hotel for ice cream and beer company, as a result, the local bartender saving beer began to resent - go like your own restaurant.
Concerning beer in general it was sad all rest, in all bars in the territory poured at first in beakers on 100 grams (50 beers 50 foam) on 4 glasses, then there was an order to pour without foam but only on 2 glasses, as a result of constant gnawing of Russians and local staff. 1 day there was no beer at all, all the bartenders only answered after 10 minutes or after 30 minutes as a result in the evening went outside to buy beer.
The staff no longer smiled like 2 years ago, and did not try to please customers, but there was frost in everything and rudeness as everywhere in Egypt. After cleaning, it also got worse, no one polished the floor, the usual rag was yawned and so it will come down, in the bars on the shelves around the dust, no one wiped it as before. No swans or rams were kept in the rooms during the cleaning, even despite 1 dollar.
Carpet paths near water parks have also largely disappeared, "slide dear guests" on wet concrete and tiles.
Animals from the mini-zoo also evaporated. And so in everything, everything degraded for the worse.
The contingent of vacationers has also changed greatly, now 40% Ukraine, 40% Russia and about 20% all others combined.
It is difficult to understand the logic of the hotel management, to earn a reputation, and then lose it so uselessly. Most likely, I will not return to this hotel, although if the ticket for the week is 13-17 thousand UAH for two, you can go, but this hotel is not worth it anymore. The area is still good and you will not stay hungry despite a lot of disadvantages. Although lovers of booze and sweets are definitely not here now. Always look at the latest reviews, not the overall rating of the hotel, as in 2 years, as it turns out the hotel can change beyond recognition, both for better and for worse. . .
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• 2
We chose a hotel with a water park, for a child, and the water park is simply gorgeous, the territory is very, very beautiful and clean, on the street all the employees are on the bars, on the slides, which are cleaned by good, friendly people here 5 *** even 6 *. BUT further a nightmare in the hotel itself, the rooms are very old and dirty, room cleaning is only for 1? and be sure to let them change the bed in front of you, they remake it, but it is not fresh, with hair, 3 *.
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We chose a hotel with a water park, for a child, and the water park is simply gorgeous, the territory is very, very beautiful and clean, on the street all the employees are on the bars, on the slides, which are cleaned by good, friendly people here 5 *** even 6 *.
BUT further a nightmare in the hotel itself, the rooms are very old and dirty, room cleaning is only for 1? and be sure to let them change the bed in front of you, they remake it, but it is not fresh, with hair, 3 *.
The food is normal, there is always enough meat, vegetables, fruits, sweets are delicious.
The plates are all beaten, sometimes fat 4*.
It's time to change the reception, the guys are a little tired, or they are too sure that they are not replaceable, they angrily answer, sometimes when you come up they leave, in general, here 2 *.
We liked the sea, without living creatures, shallow, clean, we love to just walk on the water 5 *.
And there is also a salon working on the territory, a certain Marie went for 3 days, and so politely chatted to braid pigtails for the child, we agreed, of course the money was paid in advance,
They started weaving, there wasn’t enough pink threads, they added purple, okay, but already on the second day everything got untangled, they went to them, they started yelling, no one was going to weave, they offered to pay another $ 10 and make a correction, the money was thrown away, for their own money got disappointed, DO NOT recommend to anyone 1*.
BUT further a nightmare in the hotel itself, the rooms are very old and dirty, room cleaning is only for 1? and be sure to let them change the bed in front of you, they remake it, but it is not fresh, with hair, 3 *.
The food is normal, there is always enough meat, vegetables, fruits, sweets are delicious.
The plates are all beaten, sometimes fat 4*.
It's time to change the reception, the guys are a little tired, or they are too sure that they are not replaceable, they angrily answer, sometimes when you come up they leave, in general, here 2 *.
We liked the sea, without living creatures, shallow, clean, we love to just walk on the water 5 *.
And there is also a salon working on the territory, a certain Marie went for 3 days, and so politely chatted to braid pigtails for the child, we agreed, of course the money was paid in advance,
They started weaving, there wasn’t enough pink threads, they added purple, okay, but already on the second day everything got untangled, they went to them, they started yelling, no one was going to weave, they offered to pay another $ 10 and make a correction, the money was thrown away, for their own money got disappointed, DO NOT recommend to anyone 1*.
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• 11
The hotel was chosen based on reviews and on the recommendation of the tour operator Anex Tour. We arrived in the evening around 19-20:00, settled quickly. The room was small, with dirty and "killed" furniture, bedding washed out with spools, which had not been changed once in a week. The room had a small balcony "overlooking" the household yard and the sea in the distance, since we were settled not in the main building, for which we paid, but in the neighboring, smaller one, then the conditions were worse, respectively.
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The hotel was chosen based on reviews and on the recommendation of the tour operator Anex Tour. We arrived in the evening around 19-20:00, settled quickly.
The room was small, with dirty and "killed" furniture, bedding washed out with spools, which had not been changed once in a week. The room had a small balcony "overlooking" the household yard and the sea in the distance, since we were settled not in the main building, for which we paid, but in the neighboring, smaller one, then the conditions were worse, respectively. Beach towels were never changed, since they themselves caught the cleaner in the corridor and forced them to change. Wet cleaning was daily. Air conditioning is working (this was not the case for everyone in the rooms), a kettle, a hairdryer, a safe is what is with the equipment in the room. There are no shower gels, shampoos and lotions, so take everything with you, the only thing was liquid soap.
The food in this hotel is just disgusting, alcohol, juices, cocktails are just awful, it's impossible to use it, they drank only water and coffee. In restaurants, there is complete unsanitary conditions, the dishes are all chipped and poorly washed, there are a lot of Arabs with children who scream all the time, and it has been repeatedly seen how they “taste” food from a common serving with a common spoon. Often black twisted hair came across in food. The food is monotonous, tasteless, there is no seafood from the word at all.
The beach is good, sandy entrance, there are enough sun loungers and umbrellas for everyone, the sea is very warm, but shallow, to swim you need to walk about 1.5 km.
The territory of the hotel is large and green, well-groomed, many flowers. Many pools and slides, the water is clean.
On the territory of the hotel there are a lot and often they impose excursions and other services, everyone is trying to make money on you, including the staff.
On the second day, my husband and I developed signs of food poisoning, which were extended even after arriving home.
There is no animation in the hotel, there is absolutely nothing to do in the evening, boredom.
I do not recommend this hotel and will not go here again.
The room was small, with dirty and "killed" furniture, bedding washed out with spools, which had not been changed once in a week. The room had a small balcony "overlooking" the household yard and the sea in the distance, since we were settled not in the main building, for which we paid, but in the neighboring, smaller one, then the conditions were worse, respectively. Beach towels were never changed, since they themselves caught the cleaner in the corridor and forced them to change. Wet cleaning was daily. Air conditioning is working (this was not the case for everyone in the rooms), a kettle, a hairdryer, a safe is what is with the equipment in the room. There are no shower gels, shampoos and lotions, so take everything with you, the only thing was liquid soap.
The food in this hotel is just disgusting, alcohol, juices, cocktails are just awful, it's impossible to use it, they drank only water and coffee. In restaurants, there is complete unsanitary conditions, the dishes are all chipped and poorly washed, there are a lot of Arabs with children who scream all the time, and it has been repeatedly seen how they “taste” food from a common serving with a common spoon. Often black twisted hair came across in food. The food is monotonous, tasteless, there is no seafood from the word at all.
The beach is good, sandy entrance, there are enough sun loungers and umbrellas for everyone, the sea is very warm, but shallow, to swim you need to walk about 1.5 km.
The territory of the hotel is large and green, well-groomed, many flowers. Many pools and slides, the water is clean.
On the territory of the hotel there are a lot and often they impose excursions and other services, everyone is trying to make money on you, including the staff.
On the second day, my husband and I developed signs of food poisoning, which were extended even after arriving home.
There is no animation in the hotel, there is absolutely nothing to do in the evening, boredom.
I do not recommend this hotel and will not go here again.
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• 14
• traveled 4 years ago
Good hotel. Pros: - Large landscaped area. - The food is good, as for Egypt. Meat was enough. - Lots of pools. - 3 sets of water slides, and this is a huge plus, because there were no queues on the slides. - 80-90% of vacationers are Arabs. According to the experience of communication, the Arabs did not strain at all compared to the Turks.
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Good hotel.
Pros:
- Large landscaped area.
- The food is good, as for Egypt. Meat was enough.
- Lots of pools.
- 3 sets of water slides, and this is a huge plus, because there were no queues on the slides.
- 80-90% of vacationers are Arabs. According to the experience of communication, the Arabs did not strain at all compared to the Turks.
- AQUAMEN was on duty at every slide and every pool. They really followed everyone.
- The beach is ok.
Minuses:
- The water in the pools is cold. Ask about heating in advance.
- Damn, there is nothing more to write from the minuses...
Taxi to the Old City there and back 5$.
Pharmacies are good only blue and green.
Pros:
- Large landscaped area.
- The food is good, as for Egypt. Meat was enough.
- Lots of pools.
- 3 sets of water slides, and this is a huge plus, because there were no queues on the slides.
- 80-90% of vacationers are Arabs. According to the experience of communication, the Arabs did not strain at all compared to the Turks.
- AQUAMEN was on duty at every slide and every pool. They really followed everyone.
- The beach is ok.
Minuses:
- The water in the pools is cold. Ask about heating in advance.
- Damn, there is nothing more to write from the minuses...
Taxi to the Old City there and back 5$.
Pharmacies are good only blue and green.
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• 8
The sea is cold. Some people swim in the heated adult pool, but it’s still cool for us... In the children’s pool, the water is a little better, but the small one rolls down the hill and goes out into the cold air. Today we decided to go to the sauna, hammam, jacuzzi to warm up... We paid 50 bucks, but the jacuzzi was also cold water ( Beer and whiskey are served bottled.
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The sea is cold. Some people swim in the heated adult pool, but it’s still cool for us... In the children’s pool, the water is a little better, but the small one rolls down the hill and goes out into the cold air.
Today we decided to go to the sauna, hammam, jacuzzi to warm up... We paid 50 bucks, but the jacuzzi was also cold water (
Beer and whiskey are served bottled. Very good.
The wine is so-so, probably watered down. . .
There are a lot of different fish, and there are different meats: meat, chicken, turkey, grilled fish... Everything is good for food.
Internet is bad, bought a card.
The sun bakes well, we have already burned out, but the wind is strong and cold.
Animation - we don't particularly go to it, but in the evening it's mega-cold, you can't twist your booty. The wind takes out the brain.
The hotel is now, like in an anthill, very noisy.
The territory is very beautiful. . . They filled up the seashore, apparently, so as not to walk 100 meters in the shallows, they made a bunch of pools, added another restaurant on the beach, everything is in flowers. . . The question here is not the hotel, but the weather. . . Just no luck with the weather.
Today we decided to go to the sauna, hammam, jacuzzi to warm up... We paid 50 bucks, but the jacuzzi was also cold water (
Beer and whiskey are served bottled. Very good.
The wine is so-so, probably watered down. . .
There are a lot of different fish, and there are different meats: meat, chicken, turkey, grilled fish... Everything is good for food.
Internet is bad, bought a card.
The sun bakes well, we have already burned out, but the wind is strong and cold.
Animation - we don't particularly go to it, but in the evening it's mega-cold, you can't twist your booty. The wind takes out the brain.
The hotel is now, like in an anthill, very noisy.
The territory is very beautiful. . . They filled up the seashore, apparently, so as not to walk 100 meters in the shallows, they made a bunch of pools, added another restaurant on the beach, everything is in flowers. . . The question here is not the hotel, but the weather. . . Just no luck with the weather.
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• 18
A normal hotel, one heated pool, swimming in the sea is only possible from the pontoon of an abandoned hotel on the left - you have to go through the lagoon to it. Meals - economical option, drinks - wine for lunch, dinner, bottled beer, orange juice for lunch, dinner. The occupancy rate is 30%, mainly - Arab families, us - Belarusians and Ukrainians - 5%.
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A normal hotel, one heated pool, swimming in the sea is only possible from the pontoon of an abandoned hotel on the left - you have to go through the lagoon to it. Meals - economical option, drinks - wine for lunch, dinner, bottled beer, orange juice for lunch, dinner. The occupancy rate is 30%, mainly - Arab families, us - Belarusians and Ukrainians - 5%. There is food, but specific: meat, fish and chicken, there is always a turkey (except for breakfast). The food restaurant is terrible. In the basement, no windows. Like a prison, but there is a great see-through restaurant overlooking the pool/sea, but it's closed. In general, you will never leave hungry! The hotel does not cook, they bring from Hawaii Le Jardin.
Near the main pool - heated - after breakfast, sweets + fresh + fruits are taken out and treated to tourists every day. The water park is open on time from 10 to 12, it seems, but if it’s not turned on, you need to go to the Aquaman in the pool and ask: they turn it on upon request. The pools in the water park are ice cold!
The area is clean and well maintained. Rest is calm. Spa - $10 massage. An excellent massage is done by Lech - a girl. The rooms on the 3rd floor are normal, it is necessary to check and show the "suitcase director" upon check-in. Then call the reception and demand to fix the non-working / broken. The bed was changed twice in 10 days, cleaned normally, in the morning. Money does not beg. Generally. There can be only two keys to the room, on the second you write and sign a piece of paper - if lost - a fine for eviction. I also knocked out the third key - practically with a fight (there were five of us adults in the room).
Guide - Ahmed - of course - did not strain, from the word at all. He said - if you do not need excursions: bye, see you. We didn’t go on excursions, we took a taxi to the bazaar (they took it from the hotel) - 7 dollars there and back. Opposite a cool supermarket, big. There are all the price tags, the goods in it are Turkish. You can pay by cash and card (will add 3% when paying by card). Good store.
It is called 3 piramis it seems. Internet in the hotel is at the reception, free of charge. Pulls of course bad. You can’t watch youtube, but messengers are fine.
If there is a need to purchase a local SIM card, I share my experience: leave the hotel after breakfast, go towards the center (to the left) until you see the bank of Egypt on the opposite side. There you exchange 20 dollars for an Egyptian pound, cross the road and in a residential quarter - right next to the highway there is a Vodafone store (type), but it is a fake store, a deceiver sells there, but every morning - even on weekends - a Vodafone car drives up there. This friend sells SIM cards and replenishes numbers, you just need to have an Egyptian pound with you - otherwise you will have to go to the bank (which I already mentioned) and make an exchange. Look like that's it.
Near the main pool - heated - after breakfast, sweets + fresh + fruits are taken out and treated to tourists every day. The water park is open on time from 10 to 12, it seems, but if it’s not turned on, you need to go to the Aquaman in the pool and ask: they turn it on upon request. The pools in the water park are ice cold!
The area is clean and well maintained. Rest is calm. Spa - $10 massage. An excellent massage is done by Lech - a girl. The rooms on the 3rd floor are normal, it is necessary to check and show the "suitcase director" upon check-in. Then call the reception and demand to fix the non-working / broken. The bed was changed twice in 10 days, cleaned normally, in the morning. Money does not beg. Generally. There can be only two keys to the room, on the second you write and sign a piece of paper - if lost - a fine for eviction. I also knocked out the third key - practically with a fight (there were five of us adults in the room).
Guide - Ahmed - of course - did not strain, from the word at all. He said - if you do not need excursions: bye, see you. We didn’t go on excursions, we took a taxi to the bazaar (they took it from the hotel) - 7 dollars there and back. Opposite a cool supermarket, big. There are all the price tags, the goods in it are Turkish. You can pay by cash and card (will add 3% when paying by card). Good store.
It is called 3 piramis it seems. Internet in the hotel is at the reception, free of charge. Pulls of course bad. You can’t watch youtube, but messengers are fine.
If there is a need to purchase a local SIM card, I share my experience: leave the hotel after breakfast, go towards the center (to the left) until you see the bank of Egypt on the opposite side. There you exchange 20 dollars for an Egyptian pound, cross the road and in a residential quarter - right next to the highway there is a Vodafone store (type), but it is a fake store, a deceiver sells there, but every morning - even on weekends - a Vodafone car drives up there. This friend sells SIM cards and replenishes numbers, you just need to have an Egyptian pound with you - otherwise you will have to go to the bank (which I already mentioned) and make an exchange. Look like that's it.
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• 10
One pool appears to be heated. Locals swim/splash there. Lunch - fish, lamb, beef, spaghetti, vegetables, three kinds of soup, rice, potatoes. A lot of sweets. Lots of fruits. The weather is hot. An empty beach on the sea. There is no one in the water. The sea is not cold to the touch, 22 degrees. The room is old.
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One pool appears to be heated. Locals swim/splash there. Lunch - fish, lamb, beef, spaghetti, vegetables, three kinds of soup, rice, potatoes. A lot of sweets. Lots of fruits. The weather is hot. An empty beach on the sea. There is no one in the water. The sea is not cold to the touch, 22 degrees. The room is old. But clean. The furniture is a little sloppy, but everything works properly: everything was checked initially, very strictly. All reviews are first impressions. There are few people. Mostly Arabs. The staff is friendly.
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• 10
The hotel is normal. We arrived at one o'clock in the afternoon, left our things, filled out questionnaires with a guide for about 15 minutes, we were put on bracelets and sent to a restaurant. After dinner, we were quickly settled into a room on the 4th floor, the hotel worker brought our things. You need to look in the room so that everything is intact when you check in, the guide on the bus warned us that when you check out they will make you pay for all the breakdowns, it doesn’t matter if it was before you or if it broke.
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The hotel is normal. We arrived at one o'clock in the afternoon, left our things, filled out questionnaires with a guide for about 15 minutes, we were put on bracelets and sent to a restaurant. After dinner, we were quickly settled into a room on the 4th floor, the hotel worker brought our things. You need to look in the room so that everything is intact when you check in, the guide on the bus warned us that when you check out they will make you pay for all the breakdowns, it doesn’t matter if it was before you or if it broke. Therefore, when you entered the room, they immediately began to check everything. The first thing that caught my eye was a broken socket, it was simply torn out, the kettle was turned on - it didn’t work, the TV remote without a battery and without a cover. They spread the bed sheets dirty with black curly hair. This was all seen by the person who brought us to the room.
I called the reception desk, they perfectly understand the Russian language, I am indignant. Immediately an electrician comes to fix the socket, the remote control, the boy came running with a clean bed. I did not let them go for 10 minutes, we checked the switches, the safe, the safe was not working. Another worker came and fixed the safe. We went out onto the balcony, the chairs were intact, the glass was intact. Only then did we release them. You can’t enter other rooms everywhere there are video cameras, everything is watched. The restaurant is wonderful, a large selection of meat, vegetables, there are meat dishes in the morning, which surprised me. Day and evening fish, chicken, duck, lamb, veal, chicken barbecue in the evening, and much more. Food for 5. There are several bars on the territory. From 15 to 17 near the pool in the cafe you can have a snack with fruits, fried potatoes, burgers, pizza. Slides top class! Security works for 5 plus.
Vacationers are mostly Italians, Germans, French. Everything is calm, only the Czechs got drunk, 50-year-old guys ran after each other, made us laugh. I didn’t like the sea, it’s shallow, you have to stumble about 200 meters to swim. The area is very beautiful, lots of flowers. Animation for 3 points, sluggish girls tried to entertain somehow, but it was boring, it didn’t start. Well, in general, I liked it. The building is new, the furniture is new. I will return to the hotel if possible. They took a quad bike tour from the guide, they didn’t like it, they drove for an hour through the desert at a frantic pace, flew in, quickly, almost standing for 3 minutes, smoked a hookah, 5 minutes to climb a camel, who wants to. Why such an excursion in a hurry, a group flew back, they were probably late, fuuuuu did not like anyone at all.
I generally recommend the hotel.
I called the reception desk, they perfectly understand the Russian language, I am indignant. Immediately an electrician comes to fix the socket, the remote control, the boy came running with a clean bed. I did not let them go for 10 minutes, we checked the switches, the safe, the safe was not working. Another worker came and fixed the safe. We went out onto the balcony, the chairs were intact, the glass was intact. Only then did we release them. You can’t enter other rooms everywhere there are video cameras, everything is watched. The restaurant is wonderful, a large selection of meat, vegetables, there are meat dishes in the morning, which surprised me. Day and evening fish, chicken, duck, lamb, veal, chicken barbecue in the evening, and much more. Food for 5. There are several bars on the territory. From 15 to 17 near the pool in the cafe you can have a snack with fruits, fried potatoes, burgers, pizza. Slides top class! Security works for 5 plus.
Vacationers are mostly Italians, Germans, French. Everything is calm, only the Czechs got drunk, 50-year-old guys ran after each other, made us laugh. I didn’t like the sea, it’s shallow, you have to stumble about 200 meters to swim. The area is very beautiful, lots of flowers. Animation for 3 points, sluggish girls tried to entertain somehow, but it was boring, it didn’t start. Well, in general, I liked it. The building is new, the furniture is new. I will return to the hotel if possible. They took a quad bike tour from the guide, they didn’t like it, they drove for an hour through the desert at a frantic pace, flew in, quickly, almost standing for 3 minutes, smoked a hookah, 5 minutes to climb a camel, who wants to. Why such an excursion in a hurry, a group flew back, they were probably late, fuuuuu did not like anyone at all.
I generally recommend the hotel.
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• 8
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