Отель не соответствует 5*, цена завышена. The hotel does not correspond to 5 *, the price is too high.

I would like to help a little those tourists who are looking for a good hotel in Hurghada. We went here to visit Luxor, so we chose not Sharm. We flew from Kyiv, we didn’t sleep for almost a day in order to relax in an excellent 5 * hotel. As our travel agent told us that the hotel is new, the level is high, since most Germans rest in it. We drove in anticipation of a wonderful holiday. We also read various reviews. I have never written a review myself. But this time, she couldn't resist. Can someone help in choosing a hotel. I try to think positively, I set myself up constantly. But now it doesn't quite work. We bought from the tour operator Join Up. I will not focus on the fact that the flight was delayed for 1 hour and 20 minutes, this is a trifle. We arrived at the hotel at 6:30. The hotel is 20 years old. And it is very visible. Peeling walls in many places, old furniture even in the lobby. Although they write that it is being updated. But we haven't noticed it yet. At 7:00 we had breakfast. Check-in by the rules at 14.00. Thanks to the boy at the reception, he settled us at 9.00 in the Deluxe room overlooking the garden-pool, and we had a Standard room overlooking the garden. I still doubt that such a thing exists, since the standards are all overlooking the road, on which cars constantly drive.
The room we got was great, big. Although the furniture is old, the TV is equipped with a kinescope, the remote does not work. But it doesn't matter to us, we took a laptop with us. In general everything is good. Who will be the first time in Egypt, and was earlier in Turkey, then do not compare. The level of rooms in Turkey is higher. Set yourself up for it right now. The boy did not ask for money for the room. When we settled, we thanked him ourselves.
As we found out later, this hotel has been operating on the All inclusive basis for only a few years. So basically it's just in the name. The hotel is on line 2. The beach is next door. The Grand Hotel Hurghada 4*. There is only 1 bar on the beach and only a small selection of drinks for free (in glasses of 150 g). For vacationers of a 4 * hotel on the beach, the bar and food are free, there is a fish cafe on the beach, which has a good barbecue fish menu. For us it is impossible, although the level of the hotel is supposedly higher. A la Carte restaurants by appointment, drinks for money and you definitely need to buy them, otherwise you won’t get into the restaurant. In the main The restaurant has a small selection of food. I would like something more varied. Of course, you don’t need much food, but that’s why we go to hotels of such a level to treat ourselves to a great variety. I describe all this in detail, because I compare it with the Sierra Savoy group Sharm (5 *) hotel, where we rested in July 2016. He is also on line 2, located on Soho. There were 4 ala carte restaurants where everything was free, food and drinks on the beach are free. The food in the main restaurant was varied. As a gift, we were given spa treatments, massages, an ice rink or tennis, a movie in the cinema. Of course, I don't know how it is now.

Let's go back to The Grand Resort. Mostly Germans have a rest, so the Egyptians want us to pay for everything, since the Germans have such an opportunity. Almost none of the staff speaks Russian (German and English). Asking and understanding something is problematic. The tour operator's guide did not explain anything, practically, about the All inclusive system. We have been walking for 2 days and do not really understand what we are supposed to do for free. We are waiting for some Galina, who should be tomorrow.
About excursions. Lots of reviews of excursions from the street. We never took the risk of ordering them. But compared to 2016, Join Up has reduced the cost of them. They are not 2 times more expensive than on the street, but only 50%.
Wi-Fi in the lobby works well (at least for now, but I don’t know how it will be in the future). The staff is neutral. Again, so far. We did not notice any rudeness or special greeting. Today they left $ 1 for the cleaner in the room, but did not change the bed, did not make any swans from the towels, but took away one large towel and did not return it. We told his colleague, but we still don’t know whether he brought it or not. There is enough water in the room, drinks in the refrigerator are paid, the safe is free.
I would like to say separately about the chipped glasses both in the restaurant and in the bars.
The beach is wonderful, clean. Sand. Good for those with kids. The water is clean and warm. There are many boats nearby, although we were looking for a hotel without this, but our agent did not tell us. Slides for children are closed, they say for renovation. The sunbeds are very old, wooden, the paint is peeling off. The air temperature is very comfortable. Compared to Sharm, it's cooler. For those who doubt whether to go to Egypt in the summer, I want to say that I am more comfortable in Egypt in the summer than in Turkey (the humidity is less, it is easier to endure the heat). Of course, there are no coral or fish, as in Sharm. You can only see them on a tour.
20.07. 2018