• traveled 4 years ago
I drove into the hotel at the reception, few people speak Russian or Ukrainian, a guy from the bar came and translated. To change the room from the second floor to the first asked to pay $ 25. The room was dirty on the floor in the shower and black long hair lay all over the room, in five days the room was cleaned once and the ashtray that stood on the street was also changed once.
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I drove into the hotel at the reception, few people speak Russian or Ukrainian, a guy from the bar came and translated. To change the room from the second floor to the first asked to pay $ 25. The room was dirty on the floor in the shower and black long hair lay all over the room, in five days the room was cleaned once and the ashtray that stood on the street was also changed once. The food made me even more upset by the very small choice, there was no greenery at all, the tomatoes were not the first freshness, the soup I took was spoiled at all, the pancakes were not tasty at all, once there were seafood, too, everything was tasteless, from drinks, too, the trouble is mojito such as it should be found only in one place, Turkish coffee is very even, and freshly squeezed juice for breakfast, but it’s so worth it that it’s not clear where the powdered juice is and where the natural of the pluses is everything, everywhere in the territory of three hotels they pour incomprehensible multi-colored chemical syrups that people with allergies are absolutely not allowed to yes and the children rest there, would you drink this rubbish to your children?
Vouchers to this hotel are not even very cheap to buy them and feed and water the children and myself for some reason, I would not have brought my child there after what I saw. The service is a disaster in the restaurant, everyone is very sluggish, you can’t ask anything, they ordered coffee and natural juice forgot for us, they ordered the second time in ten minutes they brought drinks and after another ten minutes they brought the first order again with an incomprehensible colored syrup that I can’t !! ! I really liked the Egyptian smiling and very pleasant girl, she brought us Turkish coffee in the evening, the guy at the bar on the street near the reception is very sociable, he made some author's cocktails)))) very boring, every evening we left to eat and it was more fun in the car with music, I didn’t want to return to the hotel at all. The hotel area is good, the beaches are full in neighboring hotels, while this hotel has a lagoon, I liked the cabanas.
I don’t understand why the hotel has five stars if it pulls a three in everything, there is something to compare with. Before that, I was in a four-star hotel, and it is several times better in everything. More in Sunrise, I didn’t like it very much, and I also paid a lot for it and such an unpleasant aftertaste. Those who write that the hotel is gorgeous probably have not been cheaper in other places and with a level several times higher.
Vouchers to this hotel are not even very cheap to buy them and feed and water the children and myself for some reason, I would not have brought my child there after what I saw. The service is a disaster in the restaurant, everyone is very sluggish, you can’t ask anything, they ordered coffee and natural juice forgot for us, they ordered the second time in ten minutes they brought drinks and after another ten minutes they brought the first order again with an incomprehensible colored syrup that I can’t !! ! I really liked the Egyptian smiling and very pleasant girl, she brought us Turkish coffee in the evening, the guy at the bar on the street near the reception is very sociable, he made some author's cocktails)))) very boring, every evening we left to eat and it was more fun in the car with music, I didn’t want to return to the hotel at all. The hotel area is good, the beaches are full in neighboring hotels, while this hotel has a lagoon, I liked the cabanas.
I don’t understand why the hotel has five stars if it pulls a three in everything, there is something to compare with. Before that, I was in a four-star hotel, and it is several times better in everything. More in Sunrise, I didn’t like it very much, and I also paid a lot for it and such an unpleasant aftertaste. Those who write that the hotel is gorgeous probably have not been cheaper in other places and with a level several times higher.
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• 1
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Rested as a family with a child of 12 years. It should be noted that this hotel is ideal for a family vacation, lovers of active recreation, I would advise you to find something else. Very pleased with the location of the hotel, fifteen minutes from the airport and only a few minutes to the main shopping center of Hurghada - Sensomolla.
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Rested as a family with a child of 12 years. It should be noted that this hotel is ideal for a family vacation, lovers of active recreation, I would advise you to find something else.
Very pleased with the location of the hotel, fifteen minutes from the airport and only a few minutes to the main shopping center of Hurghada - Sensomolla.
The hotel has a very calm and cozy atmosphere, ideal for family vacations. Few people, rested very comfortably. Territory The hotel area is very green and beautiful, it is clear that it is carefully cared for, for this special thanks to the staff)) Settled us almost immediately, in a deluxe room with side sea views. The room had everything you need: a mini bar with water and drinks, toiletries, slippers and bathrobes, iron, kettle, scales! and safe. The room itself is quite cozy, and most importantly clean! The furniture is not new, but in good condition.
There are no complaints about food.
The range is quite diverse, there are many to choose from. For breakfast they usually took omelets, pastries, cereals, and in general there were daily milk porridges, yogurts, cheese and sausage (unusual, did not like). For lunch, two types of soup, various side dishes, salads, many delights (Egyptian national delicacies). Dinner was a favorite meal, as the choice was much wider, sweets and snacks more than for lunch and breakfast combined)). The hotel also has four a la carte restaurants: Egyptian, Indian, Mediterranean and seafood (this is paid, you can go to the neighbors a la carte, but also paid, we did not go, and so walk in all three hotels, Great for variety). We liked the Mediterranean the most, it was delicious. You need to sign up in advance. There are no complaints about the staff, everyone is quite polite and smiling.
The animators are very cheerful and not intrusive, they charged everyone with positive energy, daytime activities, evening programs, live music.
It was also a very pleasant surprise that Wi-Fi worked throughout the hotel, somewhere better, somewhere worse, but in general the rules did not buy the local seven. Yes, you can still go to the water park in Garden, the kids like it.
Sea / beach I really liked the beach, when choosing a hotel it was one of the deciding factors. Specially chosen so that there was a gentle entrance with a gradual depth and preferably a bay. A small disadvantage is usually a small variety of marine life, but this can be made up by going out to sea for a tour. This time we decided to go to Cairo, it was hot only in Giza in the open air, but we are patient, the museum is fine, the bus with air conditioning, everything went even better than expected.
We took a trip from a proven person of the local guide midobikham (can be found through social networks) and bought Elbarak oil from him at the factory price, in general, everyone is satisfied and recommended.
Summing up, we all really liked the hotel, the price justifies, I would like to come back here! You can safely recommend.
Very pleased with the location of the hotel, fifteen minutes from the airport and only a few minutes to the main shopping center of Hurghada - Sensomolla.
The hotel has a very calm and cozy atmosphere, ideal for family vacations. Few people, rested very comfortably. Territory The hotel area is very green and beautiful, it is clear that it is carefully cared for, for this special thanks to the staff)) Settled us almost immediately, in a deluxe room with side sea views. The room had everything you need: a mini bar with water and drinks, toiletries, slippers and bathrobes, iron, kettle, scales! and safe. The room itself is quite cozy, and most importantly clean! The furniture is not new, but in good condition.
There are no complaints about food.
The range is quite diverse, there are many to choose from. For breakfast they usually took omelets, pastries, cereals, and in general there were daily milk porridges, yogurts, cheese and sausage (unusual, did not like). For lunch, two types of soup, various side dishes, salads, many delights (Egyptian national delicacies). Dinner was a favorite meal, as the choice was much wider, sweets and snacks more than for lunch and breakfast combined)). The hotel also has four a la carte restaurants: Egyptian, Indian, Mediterranean and seafood (this is paid, you can go to the neighbors a la carte, but also paid, we did not go, and so walk in all three hotels, Great for variety). We liked the Mediterranean the most, it was delicious. You need to sign up in advance. There are no complaints about the staff, everyone is quite polite and smiling.
The animators are very cheerful and not intrusive, they charged everyone with positive energy, daytime activities, evening programs, live music.
It was also a very pleasant surprise that Wi-Fi worked throughout the hotel, somewhere better, somewhere worse, but in general the rules did not buy the local seven. Yes, you can still go to the water park in Garden, the kids like it.
Sea / beach I really liked the beach, when choosing a hotel it was one of the deciding factors. Specially chosen so that there was a gentle entrance with a gradual depth and preferably a bay. A small disadvantage is usually a small variety of marine life, but this can be made up by going out to sea for a tour. This time we decided to go to Cairo, it was hot only in Giza in the open air, but we are patient, the museum is fine, the bus with air conditioning, everything went even better than expected.
We took a trip from a proven person of the local guide midobikham (can be found through social networks) and bought Elbarak oil from him at the factory price, in general, everyone is satisfied and recommended.
Summing up, we all really liked the hotel, the price justifies, I would like to come back here! You can safely recommend.
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• 5
We rested in the period from 04/23/21-05/03/21, unfortunately the hotel was upset. First, we were settled in the right wing on the 1st floor (there was a renovation there sooooo long ago), room 417. The furniture is old, the bed is in a roll, bath towels with a hole. We went with a child of 1.3 years old, I was very worried because the sockets along the wall fell off, they were not closed to us.
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We rested in the period from 04/23/21-05/03/21, unfortunately the hotel was upset. First, we were settled in the right wing on the 1st floor (there was a renovation there sooooo long ago), room 417. The furniture is old, the bed is in a roll, bath towels with a hole. We went with a child of 1.3 years old, I was very worried because the sockets along the wall fell off, they were not closed to us. After requests, on the 5th day, we were moved to the left wing, number 111, in this wing the rooms are newer, it is clear that the repair was nooooo comrades the same bed in a spool, the blanket did not fit the duvet cover, the door to the bathroom creaked so much that the neighbors probably heard. the minus of this wing is that the door is next to the church and probably the dates were so close - that the prayer was at 3 a. m. and in the morning and in the evening and it was heard, well, sooooo, especially at 3 a. m. )
I do not know why this hotel has such a rating, as for me it is 4k
I do not know why this hotel has such a rating, as for me it is 4k
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• 2
The first thing that struck me was a clear lack of staff everywhere, from the reception to the food area, in particular at breakfast, for example, there are many areas, one of them: bread, fruits, sweets, is located on a perimeter of about 9 meters. And one person was put on this entire perimeter, as a result, a crowd of people waiting, a person can’t cope, doesn’t have time.
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The first thing that struck me was a clear lack of staff everywhere, from the reception to the food area, in particular at breakfast, for example, there are many areas, one of them: bread, fruits, sweets, is located on a perimeter of about 9 meters. And one person was put on this entire perimeter, as a result, a crowd of people waiting, a person can’t cope, doesn’t have time. Settlement is a horror. We arrived at the hotel at 7 am. And the receptionist, instead of either settling, saying how much he needs to give on his paw, or saying at what specific time our room will be ready, he said: sit down, wait, it will be soon. As a result, every half an hour he said: soon, soon. I did not expect such a terrible attitude from an above average price category hotel.
At 10 am we could not stand it and asked for a changing room. They opened the luggage closet for us at the entrance for 5 minutes, and we dragged our suitcase there and changed in stuffy and dark.
Imagine our shock when, at the exit from the closet, we are told that your room is ready, you can go there ...We don’t even know what to assume: either they have cameras in the closet))), or the staff just likes to torture the guests a bit. It is a pity that the hotel showed such a pattern of the wrong approach to guests. The receptionist either immediately needed to hint that he wanted additional. money for the settlement, or to settle immediately, without torturing the guests.
Now about food: April, not even strawberries for breakfast, pastries taste below average, even scrambled eggs are cooked dry and with a lot of butter. Of the pluses - a fairly comfortable and spacious room and animation. Another minus, the pier is very far away, you have to go through half of your territory and another half of the neighboring one, about 2 km.
At 10 am we could not stand it and asked for a changing room. They opened the luggage closet for us at the entrance for 5 minutes, and we dragged our suitcase there and changed in stuffy and dark.
Imagine our shock when, at the exit from the closet, we are told that your room is ready, you can go there ...We don’t even know what to assume: either they have cameras in the closet))), or the staff just likes to torture the guests a bit. It is a pity that the hotel showed such a pattern of the wrong approach to guests. The receptionist either immediately needed to hint that he wanted additional. money for the settlement, or to settle immediately, without torturing the guests.
Now about food: April, not even strawberries for breakfast, pastries taste below average, even scrambled eggs are cooked dry and with a lot of butter. Of the pluses - a fairly comfortable and spacious room and animation. Another minus, the pier is very far away, you have to go through half of your territory and another half of the neighboring one, about 2 km.
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• 5
An excellent hotel, few vacationers, the territory is very beautiful, everything is well-groomed, trees of bizarre shapes and such soft grass. Nice and beautiful lagoon, with warm water and great entry for kids. The windy period was just beginning in mid-November, it is quiet in the lagoon, and it is very windy in neighboring hotels on the beach.
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An excellent hotel, few vacationers, the territory is very beautiful, everything is well-groomed, trees of bizarre shapes and such soft grass. Nice and beautiful lagoon, with warm water and great entry for kids. The windy period was just beginning in mid-November, it is quiet in the lagoon, and it is very windy in neighboring hotels on the beach. The food is varied, a lot of everything in the children's menu. The staff is very polite and attentive, tips are not extorted, but for good service they really want to give a tip. The bar is excellent, of course not ultra all inclusive, but the bartenders try to prepare delicious alcoholic and non-alcoholic cocktails. Animation is trying, thanks to Fox. In all languages of the world, every morning a person managed to talk with all the vacationers, sketch out an approximate map of events for several days. Wi-fi throughout the hotel catches tightly and at a good speed, by the way, it is free for hotel guests. In general, for those who write sad reviews, I advise you to go here, there are no obvious shortcomings.
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• 10
Everyone liked the hotel: the area is large, the beach and the sea are super, the food and cuisine are varied, there is enough of everything, the staff all comply with quarantine rules, everyone is interested in whether everything is fine, there are few tourists and this is very good for a quiet and relaxing holiday.
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Everyone liked the hotel: the area is large, the beach and the sea are super, the food and cuisine are varied, there is enough of everything, the staff all comply with quarantine rules, everyone is interested in whether everything is fine, there are few tourists and this is very good for a quiet and relaxing holiday. A huge plus of this hotel is the FOX animator, I have never met such a cool, friendly and positive animator (ps: who will be in this hotel in the near future, give him greetings from Kolya and Yulia from Kyiv, he will understand), in general, everything is super , I recommend!
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• 4
"+": + In 2010 passed under the management of Sunrise-Sentido. + Spacious rooms. + Heated swimming pool in winter. "-": - Some operators position this hotel as a VIP - in my opinion, the hotel is a solid five, but no more. Video review - https://www. youtube. com/watch? v=eM71yN770Mc&t=6s
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"+":
+ In 2010 passed under the management of Sunrise-Sentido.
+ Spacious rooms.
+ Heated swimming pool in winter.
"-":
- Some operators position this hotel as a VIP - in my opinion, the hotel is a solid five, but no more.
Video review - https://www. youtube. com/watch? v=eM71yN770Mc&t=6s
+ In 2010 passed under the management of Sunrise-Sentido.
+ Spacious rooms.
+ Heated swimming pool in winter.
"-":
- Some operators position this hotel as a VIP - in my opinion, the hotel is a solid five, but no more.
Video review - https://www. youtube. com/watch? v=eM71yN770Mc&t=6s
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• 12
Rest for the second time. Since I had to change from the terrible Albatross Citadel hotel. There was terrible service, and food, and the sea. It was just heaven here. 1) The rooms are all cool. Bathrobes, shampoos, bar full. 2) Food class. All instruments were vacuum packed. They imposed. Distance. Disinfectors everywhere.
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Rest for the second time. Since I had to change from the terrible Albatross Citadel hotel. There was terrible service, and food, and the sea.
It was just heaven here.
1) The rooms are all cool. Bathrobes, shampoos, bar full.
2) Food class. All instruments were vacuum packed. They imposed. Distance. Disinfectors everywhere.
3) The sea is amazing. Entrance class.
4) There are no people!!! ! We Russians were alone. A couple of Ukrainians and Arabs.
5) Always asked if the managers approached us, how we like it or not
It was cool. I recommend!! !
It was just heaven here.
1) The rooms are all cool. Bathrobes, shampoos, bar full.
2) Food class. All instruments were vacuum packed. They imposed. Distance. Disinfectors everywhere.
3) The sea is amazing. Entrance class.
4) There are no people!!! ! We Russians were alone. A couple of Ukrainians and Arabs.
5) Always asked if the managers approached us, how we like it or not
It was cool. I recommend!! !
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• 7
We arrived late at night, our room was ready, there was no need to wait for it and everything was fast. The room is good as is the hotel in general. There were of course shortcomings, such as plumbing flowing, but all this was quickly corrected. This is the first line with a good sandy entry into the lagoon, where there are no special fish and corals.
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We arrived late at night, our room was ready, there was no need to wait for it and everything was fast. The room is good as is the hotel in general. There were of course shortcomings, such as plumbing flowing, but all this was quickly corrected. This is the first line with a good sandy entry into the lagoon, where there are no special fish and corals. But those who want to look at the fish and corals - this is not the place. This is more of a place for kids. The territory is very large. No animation, I was just amazed. We needed a relaxing holiday, everything worked out. Internet was everywhere and free, very good for Egypt. In terms of food, you won't go hungry. There was plenty to choose from, but there were practically no fruits. Food can be even better, if on a 10-point scale, then on nutrition - 6. I took it at the peak of the holidays, when there was a price increase, then it is not worth the money. But it's worth going here, it's a relaxing holiday.
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They rested as a couple. The hotel was chosen based on reviews and we did not meet bad ones. We got to the lobby early, but they didn’t pull too hard with the check-in, in half an hour they were issued somewhere and given a room. The room itself was not new, but quite residential, we were asked to pay extra for the improved one, but we did not do this, in general, everything suited us.
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They rested as a couple. The hotel was chosen based on reviews and we did not meet bad ones. We got to the lobby early, but they didn’t pull too hard with the check-in, in half an hour they were issued somewhere and given a room. The room itself was not new, but quite residential, we were asked to pay extra for the improved one, but we did not do this, in general, everything suited us. The beach is nearby, it is located, as it were, in a small lagoon, so there was no wind, the water is not very warm, but you can swim, the sea is clean and there are fish, in general, they flew for this. We liked the territory, everything is clean and tidy, you can walk around the neighboring hotels, there are warm pools, many green areas, a large playground, not bad in short. The food is also up to the mark. There has always been a choice. When something runs out, they replenish quickly. There are a lot of different dishes from meat and poultry, the fish is delicious, I really liked the desserts in the evening, it’s simply not possible to stay hungry here. The animation doesn't work well. We constantly ran volleyball and played games in the pool. In the evening, various entertainment programs are held, both on their own and by invited artists. . The contingent of vacationers was mainly Western Europeans, there were not many of us, a few Russians, Ukrainians and Kazakhs. So I definitely recommend the hotel for a holiday, the staff here is not bad, I think that after a while we can still return here.
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• 10
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