wild disappointment

Written: 25 december 2018
Travel time: 16 — 17 december 2018
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 6.0
Cleanliness: 7.0
Food: 3.0
Amenities: 7.0
I don't even know where to start. I have been to Egypt many times. I choose hotels myself. I was familiar with this hotel in absentia for a long time (that is, I heard about it, I even wanted to go, but in the end we went to another, and thank God), I always thought that it was a solid, confident 4k. For example, in April I decided between him and Sinbad, the price was the same. Chose Sinbad.
So, the best thing, no comments at all, only +++ is the beach. Sand, palm trees, beautiful. The water is crystal clear.
We arrived at 9:00 am. We went straight to breakfast. Settled about 12 hours, also thanks. Now specifically about the food and the room, so as not to throw words like * there is nothing, it's terrible * I will give examples.

Breakfast for me personally was normal. I eat yogurt, scrambled eggs, rolls, puffs. All this was, though the yogurt is not tasty. In all hotels! cups stand in rows near tea and coffee. Here for a cup you have to go to the bar and ask. . . Asking for a cup, what's that?? ? secret weapon???
LUNCH: lunch on the beach. Some kind of chaos. Queues for fries, took something from vegetables, I don’t even remember. She was in deep shock.
DINNER: In general, I always eat fish at lunch or dinner (in many hotels it is the same, I don’t remember the name, white, inexpensive in principle) In more expensive hotels, there are sea bream, and semka, and trout. In this hotel, of course, I did not count on this. Here something strange, crumpled, was floating in some kind of liquid. It was written fish. Didn't even take it. I ate soup. Rice, pasta, etc. do not eat on vacation. There was always something else, something more delicious. There were also overcooked chicken legs, as thick as a little finger, they were given in line !! ! one foot per hand! I found beef, which I don’t eat in principle, but I had to. Sweets - I made 3 circles, with the thought *I'll take at least something, if I don't like it, then I won't finish it*, I didn't dare at all. Rectangles and squares, in the form of bread, smeared on top with different colors of jam or cream. There is no desire to try.
Room: settled in a new building. we didn’t ask, they brought it to the new reception, and placed it there. Number + - norms, a small truth, but tolerable. The shower cabin is very small. if someone has a size XXXL, it is unlikely that you will fit there. I don't have one, I fit. But the water is very invigorating in the tap, it takes a long time to drain it to go hot. That is, by the end of the process, it warmed up. View from the window: on the city chat. BUT! not just on the road, but on a landfill or some kind of encampment, some boxes, tents, in general, I didn’t want to go up to the window at all. They promised to relocate tomorrow. Came to bed at 12 at night, yelling music at full volume. We understood that music is not a hotel. That is, it cannot be influenced. The flight was at night, we did not sleep at all. We called the reception, they said *be patient, it will end soon*.....

As a result, at 1 o'clock in the morning we packed our bags and moved to another room. As it turned out with a view of the roof of the restaurant and the hum of kitchen machines. In the morning there was no mood, from the word at all. We went to a meeting with a guide with a request to be moved to another hotel. Never had such an experience before.
And the guide Join Ap Ahmed turned out to be a very intelligent professional and well done. He said come at 10:30. I found out how much the price difference will be for those hotels that I named. Very well done, thank you very much. We quickly checked out and got to the new hotel by taxi. Already dined there.
I did not expect king prawns from 4, etc. I was in 4 in the spring, but these are incomparable hotels. Why is that? According to the reviews, everything is fine. We learned in the evening that you can dine not only on the beach, but in the old Sea gull. But I don't think it would be very different.
They said Wi-Fi on the beach, but for some reason I didn’t connect.
There are hotels that are obviously an economy option with a not very good rating and a price below this. Then it is clear, you go and do not expect anything. The difference in price between the hotel that moved and this one was very small. But the real difference was huge.
Translated automatically from Russian. View original