A lot of flaws

Written: 25 march 2021
Travel time: 23 — 26 march 2021
Who does the author recommend the hotel to?: For business travel; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 8.0
Food: 8.0
Amenities: 3.0
I am writing this review because of the high cost of this hotel.
The hotel is operating at 30% occupancy in test mode.
I write cons right away, as they are key, especially for mothers with children.
So:
- there is no infrastructure around the hotel;
- on the territory of the hotel there are construction and finishing works everywhere;
- A la Carte restaurants out of 7 - 4 are open;
- there is no daytime animation for adults and children;
- Spa, diving club, shops closed;
- Poorly trained staff who do not speak Russian well;
- lack of a children's area for meals in the main restaurant;
- there are no Russian-language signs for choosing dishes in the main restaurant.
- the staff does not have time to serve the tables;
- at rush hour, there is a queue in the main restaurant, for this reason we recommend visiting the People restaurant on the beach (the menu is very tasty);

- the number of rooms is good, but there are a lot of shortcomings in the decoration, in the operation of safes, refrigerators, plumbing;
- service services eliminate all requests for a very long time.
Pros:
- we recommend visiting A la Carte "Brazilian", "Asian", morning VIP breakfasts and lunches at "People";
- evening animation for adults is wonderful;
- alcohol, juices, high quality cocktails;
- a large clean beach, a lot of sunbeds and cabins, heated pools;
- the entrance to the sea is sandy, suitable for children;
- the staff is very polite and attentive.
Pop stars, professional fitness trainers and chefs are invited to the opening of the hotel. Were at the MONATIK concert - we were completely delighted.
P. S. The hotel is beautiful, modern and large. It has a lot of shortcomings due to its novelty. For mothers with children and people accustomed to 100% comfort for big money this season I DO NOT RECOMMEND the hotel to visit!
Translated automatically from Russian. View original