You can not rest in this hotel!

Written: 31 october 2021
Travel time: 13 — 24 october 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 4.0
Cleanliness: 3.0
Food: 3.0
Amenities: 4.0
We are not pretentious tourists, we have been to different countries and we always liked everything. We are not looking for flaws, we only see the positive on vacation. Just relaxing!! ! This is the first time this has happened to us!!!
Today, we learned from the news that the AMC Royal hotel was closed in Hurghada after the poisoning of Russian tourists. Marlin Inn Azur needs to close too!!!


Our holiday at this hotel was ruined. It all started with settlement. They settled quickly, but the room turned out to be unsuitable for living (F202). It takes a long time to list what did not work in the room, it is easier to say that only the front door worked, there was not even electricity in the room, and there was an unpleasant smell of mustiness and naphthalene. They changed the number only the next day to F203, quite decent, the shortcomings were quickly eliminated. Our vacation has begun! But not for long. On the 3rd day, I collapsed with symptoms of poisoning: nausea, diarrhea, weakness, fever. A day later, after drinking a bunch of pills, I got better. But the husband fell ill with the same symptoms, but many times stronger.
The temperature of 40 could not be brought down even by antipyretic tablets, an obvious intestinal infection, although we drank only bottled water and used it when brushing our teeth, and I even washed fruits after the dining room with this water. The hotel has a Russian-speaking employee Veronika, who helps Russian tourists communicate with Arabs and promote us to additional paid services. With her help, we turned to the hotel doctor, who measured the temperature 2 times and prescribed the pills that we had already taken.

I asked Veronica twice about the payment, so that we could write out a receipt for medical services for reimbursement through the insurance company. To which Veronica allegedly translated the words of the doctor to us that there was no need to pay for anything.
In the evening before the flight, Veronica came to the room and said that the doctor's services were paid, that it was her misunderstanding, that tomorrow she would settle this misunderstanding with the senior manager or pay for them herself, and again we do not need to pay anything. The next day, when leaving the hotel, we were forced to pay 55 Euros for the services of a doctor. Where is the receipt? The question remained unanswered. And Veronica apologized to us. During the whole holiday, we, communicating with other tourists, found out that almost every 2nd had these symptoms, but everyone was treated on their own. No wonder there is a pharmacy near the hotel!

Now about the sea and the beach. We specially chose the sandy beach and the entrance to the sea is also sandy. This is all good, but again a big "BUT"! Flies on the beach do not allow you to sunbathe calmly. After evening shows on the beach, the legs were bitten by presumably sand fleas. Nobody processes the beach and even garbage and cigarette butts are not removed.

Mosquitoes keep you awake at night. It was as if we never left Russia from Siberia. The sea water is cold even for me, although I like to swim in cool water. There were days when the water was very cold, it was uncomfortable to enter. And how uncomfortable it is to get out of the water !!! ! A strong wind blows constantly and it is not always warm. Beach towels from salt were already staked and scratched the skin, but it was problematic to change them, I had to swear.

Dining room! You can't call it any other way. It reminded us of a Soviet canteen, where everyone queues up with food. Here there is no dressing, and the Arabs put everything on one plate.

The airport!! ! Showcase of security. They inspect tourists and luggage 5 times, climb into bags. What for? The tourist will not carry on board the plane ...he flies on it!! !
Translated automatically from Russian. View original