After reading the reviews before going, I was expecting more!

Written: 5 december 2010
Travel time: 16 — 23 november 2010
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 8.0
Cleanliness: 9.0
Food: 10.0
Amenities: 10.0
Rested in November, but only "got around" to write. The hotel chose a very long time based on reviews. Outweighed the water park, because. traveled with a 7 year old. The impression immediately spoiled the settlement. Stayed in the lobby for 2 hours. I put money in my passport - it's useless. Then they settled me and my daughter with Belarusian girls in one room!!! ! We saw each other for the first time! It was lucky that the girls turned out to be normal - then we talked until the end of the holiday. The next day we were moved to different rooms. I went to the Tez tour, they apologized, offered compensation - a bottle of Arabic wine, a city tour, and tickets to the 1001 Nights show. The Germans are loved there more than us. In restaurants they are served "on the highest". The food at the hotel is great. The service staff did not pester, although everyone asked - where is the husband? If one of them asked something like "how are you? ", politely answered, talked. But nothing more, no vulgar harassment or rudeness. Liked the water park very much. The territory is well-groomed, clean. The water in the children's pool is warm-warm. In principle, if it were not for the overzealous workers at the reception, then everything would be great!!! !
Translated automatically from Russian. View original