Хочу, чтобы это письмо увидел хозяин отеля!!! I want the owner of the hotel to see this letter!!!

I want the owner of the hotel to see this letter!!!
Location
The desert is also a desert in Africa. The hotel is located that way in the third-fourth line. You have to take a bus to the central highway, to the beach - too. Don't reach.
Territory

The territory of the hotel only at first glance seems interesting. In fact, I would give the architect a deuce. Resting in winter. You cannot swim in unheated pools. The territory seems to be all in the pools, but no one swims in them because they are cold. Summer? Maybe... But why go to a hotel on the 4th line in the summer, when you can go to the first and swim in the sea. Another strange feature is that the pools smoothly transition from one to another, from adult to children. But where children's heated - adult - cold. Therefore, my husband and I had to crawl on our belly in the children's pool or take turns running to the other end of the hotel (to the Aqua Park) to swim in an adult. Agree, this is not very convenient. The location of the catering unit is generally surprising. All restaurants (5 pieces) are located next to each other (separated by a wall). Then what is the point of such a huge territory of the hotel, when the whole "movement" is near the restaurants? Walk between bungalows?...
Number
Liked the room. Big. Lots of beds. Although there was another invention of the designer: a tiny (compared to a mirror) plasma TV hung in the very corner, and opposite the double bed, a large mirror hung above the table. You lie on the bed and look at your beloved....You can’t get close to the mirror (for example, make up your lips or eyes) because the table interferes. And where the table ended and you could come close to the wall, there was a TV. So. . . It can be seen that among the Arabs, women sit at home and do not put on make-up. . . A separate question is about smells, or rather about Arab detergents. Every time we returned to the room, we asked him to clean it, wash it in the shower. Something stinks in there! Then, as it turned out, this is their disinfectant for bathrooms with such a "natural" smell. I didn’t like him at the Hurghada airport. In vain, as it turned out, I thought that they had not been cleaned there for years! It turns out that this is the smell of the product! To be more natural!
Service

You can write a whole book about the service in this hotel....If service is understood as the friendliness of the staff, then this friendliness appears in the eyes only at the sight of banknotes. The competence of the staff lies in the word "OK" to any of your questions, even in English, and nothing happens beyond this word. We asked for four days to bring soap to the room and for 4 days everyone (from the cleaners in the room, the staff at the reception to the administrator for the household part) said "OK". Guide to my questions on the first day "where is the pharmacy? where is the store? " (we arrived sick) could not even give an answer, since what kind of interest was directed to tourists interested in excursions, on which he accordingly has his own percentage. Separately, about the settlement6, we arrived on December 30 and were immediately taken..... to another hotel, since there were no rooms in this one. Either the Arabs are not friends with mathematics, or they messed up something in Teztura, in general, it turned out to be a competition - 2 people each. on one bed. We were assured that in the morning they would pick us up, everything was as it should be, and bring us back. The morning of December 31 came. Then a day. The New Year is coming soon, and we are still cuckooing with a sick child in another hotel, about 15 km away from ours. Having called a taxi and having safely reached our hotel at our own expense, we were finally glad that HERE IT IS! Happiness! REST! SEA!... But it turned out that they rejoiced early... The aforementioned guide read a 3-hour lecture about excursions in Egypt and our requests to put us in a room (we had a sick child) were finally simply ignored in our hotel. They never returned the money for a taxi to us..... New Year is also a separate issue. Believing the guide that champagne is free on tap, and if you want a bottle on the table - 15 dollars. - we didn’t take money, because being with a small child, we only expected to celebrate the New Year, drink a sip and go to the room to sleep. Arriving at the tent where N. G. I was horrified. The music blared so loudly that we could make out some of the words while shouting into each other's ears. So in a moment, smiling at each other, my husband and I spent the old New Year and got ready to meet the New. By that time, Russia had already met him and began to dance on the tables. Our faces were among our bare legs in high heels, someone was walking on our salads.... Champagne was never brought.... It turned out that champagne was chargeable and generally ended. We decided to try our luck at the hotel and rushed there at 11.30. They bargained with us for a long time (we were already agreeing to French for 300 dollars, Egyptian for 100) and in the end, at five to 12, they fled somewhere... NG came! Hooray! With a cup of coffee at the reception, it’s also not bad to celebrate the New Year!
Nutrition
I will be brief.
Lemon (since the child was sick and had to bring hot tea to the room) I was looking for in all restaurants - sometimes I found it in one.
Cabbage in salads - with blackened edges.
Vegetable oil in bowls - the one on which they fry (palm).
The beef doesn't chew. The fish is frozen and therefore not tasty. Shrimp too.
If one restaurant has pasta, the other does not. Diet chicken also. Therefore, in order to feed a sick child, I had to go around all five restaurants each time and collect food6 in one - pasta, in another - chicken, in the third - lime, etc. Those. the menu seemed to change (if you go to the same restaurant), but in fact the food moved from one restaurant to another. If today there are some spicy cheese buns left for dinner in an oriental restaurant, then tomorrow they will appear in another. Etc. etc.
Sea beach
There is no beach. Rather, it is, but far away and you have to go to it by bus. The sea was muddy. I didn't see any fish. There were free sunbeds. A camel walked along the beach with an Arab.
Entertainment and sports
We didn’t see anything sporty there (but we weren’t interested either), apparently the guide was so carried away by luring on excursions that he forgot to tell us where everything was. From all the animation, I saw how two Arabs in the morning (after breakfast) showed each other sports exercises to the music....Yes, there was a disco. When we were looking for champagne on NG, I went down to the bar where the disco is (semi-basement). Children sleep on soft sofas to screaming music, and in the light of a traveling beam (as they show in films about the Patriotic War), I caught several moms and dads in a different physiological state: who is lying next to the couch, who is dancing, who is barely standing, who is sitting. . .
Children
There was nothing. One iron slide I do not call a playground.
Impressions and recommendations

You can write a lot more about the shortcomings of this hotel, although I hope that after reading these lines you will not go there. In a separate topic, I would like to take out the topic of theft: the towels that we left at night near our bungalow on our chairs disappeared. Well, sometimes it happens... Especially since there was a beach towel exchange near our bungalow. In addition, on the day of arrival, we were warned several times and very persistently - the loss of a towel - 15 dollars. So, we turn here, here, everywhere "OK", we will find, etc. etc. Towels are not provided. At the reception they demand 45 dollars. We call the central office of Teztur, ask for advice on what to do? And what do you think the answer was?
"AND YOU STEAL FROM SOMEONE ALSO! EVERYONE DOES THIS HERE! "....