Good hotel, but we bought it as 5 *, and in principle it corresponded

Written: 16 september 2021
Travel time: 25 may — 1 june 2021
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 8.0
I must say right away that the hotel was taken on a promotional basis, and the cost of the tour was at the price of the flight. The flight was overnight, we arrived early and were at the hotel around 7 am.
The first impression was this (please do not take into account in the general review) we are driving, we are driving by transfer and we see the Sign "Hawai" but another from the network, a very beautiful hotel - we are passing, then "Hawai" is also beautiful and we are also passing, so we stop to our hotel a very modest hotel also has Hawaii (by the way, the next hotel is also Hawaii, but huge and beautiful). I think: here's a promotion for you...
BUT what is the whole point of this hotel: it has a common territory with the HAWAII CAESAR PALACE HOTEL & AQUA PARK 5 * I would even say that this is one hotel, just Dreams is one of the buildings, because: territory, beach, water park, all pools and even restaurants - all can be enjoyed equally! And later we appreciated that we live in Dreams.

We were met, we went into the lobby, it was quite neat there, although the building itself is small, there were enough places to relax.
But what is most pleasant (considering the night flight) we were immediately settled. They immediately gave out the keys (BUT NOT BRACELETS). Breakfast is not included yet. Although you can drink water and cocktails at the bar.
ROOM: (we relied on the standard for 2 + 2) when they settled they told us that they were giving us a suite, in fact it was clean, not big with a bed and a sofa, the latter was laid out very uncomfortable, hair dryer. kettle, water for each tourist, tea and coffee, air conditioning, safe, soap and shampoo in the dispenser (or not shampoo). There is a balcony with garden furniture but a view. We were in the neighboring territory where there was some construction. At first we didn’t like it, and we wanted to move, but while we had a rest, we decided that we wouldn’t go out on that balcony because there was something to do, for that we had a quiet wing where it was nice to sleep, given that we were with children. We could be moved to a room with a sea view for $ 20 bribes. there is no wi-fi in the room, only in the lobby and it was not enough to throw off a photo.
SERVICE: The room was cleaned every day, with or without tea - they rolled towels. Water bottles were delivered every day. At the reception, they always listened to requests (although we didn’t have many of them), prepared dry rations for a night flight back and woke up at the request (alarm clock service). Service in the restaurant was sufficient for us, but that will be a separate story.
FOOD: The restaurant is one floor below, but as I wrote above, you can also use the main restaurant Hawai Caesar Palace and the restaurant for the Slavs located there. The pools have a Sandwich bar, which worked from 15 to 16, if my memory serves me right, and we were given fries and burgers in disposable dishes, they also bred fruit and cakes in carts to the pools before lunch.

Taking into account the quarantine, at the entrance to the restaurant they measured the temperature once, sometimes they gave out food, sometimes they took it themselves. THERE WAS A LOT OF FOOD!!! ! I have not been, of course, in luxury hotels and did not expect shrimp under lobsters. But I did not expect such a quantity of beef, veal, there was also ostrich and tuna (a small size with mackerel), the variety may sometimes not have been enough, but I ate and enjoyed fresh vegetables and veal in all its manifestations, cooked stew, baked, and some other something there... There was almost not enough for sweets, there are a lot of cakes and buns, but all of the same type only with different decorations. We got on melons and watermelons, sweet and tasty, at a time when we have not yet grown them. We went through all the restaurants and returned to ours, because it was the most calm and comfortable. From the very beginning, one of the waiters approached us and later he always met us, invited us to the usual table, and put the drinks we were used to. It was nice and we left tea when we left.
AQUAPARK worked from 10:00 to 16:00, if I'm not mistaken: 8 pools, one exclusively for children, and one for the Slavs. Many children's little slides and quite enough slides for adults.
We got to the moment there were, well, a lot of Arabs. Well, it’s very direct, in principle, the entire hotel was inhabited and almost only by Arabs. And they created noise and hustle on the slides. And they littered when they gave snacks. But in principle, it didn’t really scare or bother us personally. Although without them it would be much better. The territory is beautiful, many flower beds, and locations for photos.
There is ANIMATION, the same every day, and in the evening the show program did not change either, we were there a couple of times, then we missed it because of the large number of Arabs there was nowhere to sit and the music and the show were just for the Arabs. We found a children's room, but it is very small and did not work (quarantine).
BEACH and SEA: the beach is the only minus for me! It was my first time in Hurghada and now I don't really want to go there. The sand is more like screenings from the construction site, which is the view from our room. The entry into the sea is long and shallow, there are no corals and fish, but sometimes there are some strange bags (maybe also with building debris). There were enough sunbeds, few people were on the beach, sunbeds are like that... whole let's say so) and there are shadows. We swam in the sea from the strength of 3 times. I wanted to swim to the depths, but I myself was afraid, and we ourselves could not leave the children.
We flew Azur Air, the plane was new, wide 2 + 3 + 2 seats in rows, they gave bottled water and that's it.

The operator Anex, the guide from Anex at the hotel did NOT like it !!! ! he was really offended when we politely refused excursions and freaked out, threw the documents (certificates) on the table. And when I asked about the sightseeing tour, which he announced earlier for $ 5, he said offendedly "you don't need it, it's expensive")))) although I understand that it is supposed to be free of charge.
There are shops nearby and across the road, you can buy everything you need, also coral slippers and masks are quite inexpensive (cheaper than in Ukraine) there is a pharmacy in the hotel itself, where we bought a miracle after-sun remedy (camel milk, that’s what it’s called) on the recommendation a pharmacist, it cost about $ 5, the pain was removed like a hand and the skin no longer hurt. in principle, there is everything that tourists like to buy in pharmacies. You can also pay by card or paypas. On the last day, we also needed activated charcoal and nifuroxazide, which, by the way, is 20% cheaper than buying it in our pharmacies. Half of our family got something similar to rotovirus.
CONCLUSION: we still liked the hotel, we got everything we wanted, it was enough for 7 days. If we take into account the price at which we flew there, I would rate: AMAZING, but it would not be objective.
Translated automatically from Russian. View original

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