Жах! Нічого не відповідає дійсності Horror! Nothing is true

We were choosing a hotel for a small child (children's menu, playground, animators, swimming pool, crib), we arrived at 5:30 p. m. , we were at the hotel at 8:30 p. m. , the guide didn't even meet us! The guy who met us showed us an economy room (although we have a standard one) for 20? the issue was resolved only from the 3rd time, the room was dirty, she immediately found a used razor, she says the room was being cleaned, well ok. When I saw that there were 3 swimming pools in that small area and that was it, I was shocked! I'm lying, there is also a designated place for children, which is meter by meter and has nothing there, only a sign. three times they asked to bring a baby cot, they brought such trouble there (there is a photo), I asked for a kettle, they said 2? per day, We never swam in the pool! The next day, I wrote a tour to the operator Alina, because it's a piece of cake! There is no children's menu, a playground on the beach that is open until 18.00, no entertainers, nothing!! ! Bar...Well, if you want a cocktail, you'll have a size 0 plastic cup.
1 and what they say there is "all included" It's a complete lie, you will pay for everything. The only thing that was good was the dining room. The staff are great, especially Muhammed (I think that's his name) the manager!! !